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Nishitetsu Hotel Croom Hakata

4.0 star property

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Indoor spa tub
Breakfast, lunch, dinner served; Japanese cuisine
Indoor spa tub
Free toiletries, hair dryer, slippers, bidet
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
1-17-6 Hakataekimae Hakata-ku, Fukuoka, Fukuoka-ken, 812-0011
  • Place, Amu Plaza Hakata
    ‪4 min walk‬
  • Place, Tochoji Temple
    ‪8 min walk‬
  • Place, Canal City Hakata
    ‪9 min walk‬
  • Airport, Fukuoka (FUK)
    ‪5 min drive‬

Room options

View all photos for Comfort Business Room, Non Smoking

Comfort Business Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Comfort Business Room, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Double Room, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Smoking

Comfort Twin Room, Smoking | In-room safe, desk, free WiFi, bed sheets

Comfort Twin Room, Smoking

  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Top Floor, Non Smoking

Comfort Single Room, Top Floor, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Comfort Single Room, Top Floor, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Single Room, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Single Room, Smoking

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking for 2 people

Semi Double Room, Non Smoking for 2 people | In-room safe, desk, free WiFi, bed sheets

Semi Double Room, Non Smoking for 2 people

8.2 out of 10
Very good
(18 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Fukuoka

Located in Hakata Ekimae, Nishitetsu Hotel Croom Hakata is a leisurely stroll from popular sights such as Tochoji Temple and Canal City Hakata. This 503-room, 4-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Amu Plaza Hakata - 4 min walk - 0.3 miles
  • Tochoji Temple - 8 min walk - 0.5 miles
  • Canal City Hakata - 9 min walk - 0.5 miles
  • Kushida Shrine - 10 min walk - 0.6 miles
  • Fukuoka Anpanman Children's Museum - 16 min walk - 0.9 miles

Getting around

  • Hakata Station - 3 min walk
  • Gion Station - 8 min walk
  • Fukuoka Airport (FUK) - 3 min drive

Restaurants

  • ‪牧のうどん (Maki no Udon) - ‬2 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪むっちゃん万十 - ‬2 min walk
  • ‪Tully's Coffee &TEA - ‬2 min walk
  • ‪博多ホームうどん店 - ‬2 min walk

About this property

Nishitetsu Hotel Croom Hakata

Guests of Nishitetsu Hotel Croom Hakata enjoy features like a full-service spa, free WiFi in public areas, and spa services. Valet parking is offered for JPY 2000 per night. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this hot springs hotel include coffee/tea in a common area, a microwave in a common area, and a meeting room.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other standard amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are indoor hot springs and outdoor hot springs open between 3:00 PM and 1:00 AM. The temperature in the hot springs is set to 106°F.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (JPY 2,000 per night)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 2F 博多 飛うお

Things to do

  • Full-service spa
  • Indoor hot spring

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Full-service spa

  • Hot springs open from 3:00 PM - 1:00 AM
  • Hot springs water temperature - 106 ºF
  • Indoor hot spring
  • Massage
  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 50.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Valet parking fee: JPY 2000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to 1:00 AM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Nishitetsu Hakata
Nishitetsu Hakata Fukuoka
Nishitetsu Inn
Nishitetsu Inn Hakata
Nishitetsu Inn Hakata Fukuoka
Nishitetsu Hotel Croom Hakata
Nishitetsu Hotel Croom
Nishitetsu Croom Hakata
Nishitetsu Croom
Nishitetsu Croom Hakata
Nishitetsu Hotel Croom Hakata Hotel
Nishitetsu Hotel Croom Hakata Fukuoka
Nishitetsu Hotel Croom Hakata Hotel Fukuoka

Frequently asked questions

Is free cancellation available at Nishitetsu Hotel Croom Hakata?

Nishitetsu Hotel Croom Hakata offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What can I see close to Nishitetsu Hotel Croom Hakata?

This hotel is situated in Hakata Ekimae within a short 11-minute walk of Canal City Hakata and also 20 minutes on foot from Fukuoka Anpanman Children's Museum. You'll also find Marine Messe Fukuoka and Port of Hakata within a short drive.

Is parking available on site at Nishitetsu Hotel Croom Hakata?

Yes, valet parking is offered for JPY 2,000 per night. Though parking is limited, accessible parking is also available.

Is there a spa at Nishitetsu Hotel Croom Hakata?

There is a full-service spa available for guests to enjoy and services include massages.

Does Nishitetsu Hotel Croom Hakata feature a casino?

No, Nishitetsu Hotel Croom Hakata doesn't have a casino.

Will I find an indoor pool at Nishitetsu Hotel Croom Hakata?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Nishitetsu Hotel Croom Hakata?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and an outdoor hot spring.

Are there hot tubs at Nishitetsu Hotel Croom Hakata?

No, but guests can enjoy an indoor hot spring at this hotel.

Does Nishitetsu Hotel Croom Hakata feature a restaurant that includes a breakfast menu?

Yes, Nishitetsu Hotel Croom Hakata serves buffet breakfast for a surcharge each morning at 2F 博多 飛うお.

Will Nishitetsu Hotel Croom Hakata allow pets to stay for free?

No, pets aren't allowed at Nishitetsu Hotel Croom Hakata.

Does Nishitetsu Hotel Croom Hakata have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Nishitetsu Hotel Croom Hakata?

The closest major airport to Nishitetsu Hotel Croom Hakata is Fukuoka Airport (FUK), which is 1.9 mi away (3 minutes by car).

Are there rooms with balconies at Nishitetsu Hotel Croom Hakata?

No, there aren't any guestrooms with balconies at Nishitetsu Hotel Croom Hakata.

Nishitetsu Hotel Croom Hakata Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1001 reviews
Rating 8 - Good. 306 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Ming wai

Traveled with partner
Liked: Staff & service, amenities
The room is a bit dated , but location is convenient and next to Hakata train and bus station . The room is small as typical in a Japanese hotel . The best part to me is the onsen on site to use at the end of the day.
Stayed 2 nights in Nov 2025

6/10 Okay

Ming wai

Liked: Staff & service
The hotel is a bit old, and carpet and rooms are a bit dated.
Stayed 1 night in Nov 2025

8/10 Good

Audrone

Liked: Cleanliness, amenities, property conditions & facilities
We had to move rooms because the air conditioning wasn’t working. Staff member did not help with luggage. Laundry facilities clean and there were many machines. Room small but hotel is lovely. Great location. Hot bath was great but crowded.
Stayed 1 night in Nov 2025

8/10 Good

Mitsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel close to Hakata Station. Friendly staff. A great variety of breakfast options that cater to both Japanese and western tastes (eggs, bacon, cereals, toast etc). An awesome feature I liked also was the fact you could see how many of the washer & dryers were available for use from your room TV - meaning no need to haul your washing to the machines only to find them all in use. Also the shower pressure and temperature was amazing! Only downside I can think of was that the wifi was a bit spotty at times but otherwise would highly recommend this hotel!
Stayed 4 nights in Oct 2025

8/10 Good

Mei Fong

Liked: Cleanliness, staff & service, amenities
Room a bit small
Stayed 3 nights in Oct 2025

10/10 Excellent

Kuoi

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Onsen and foot massage machine in the room.
Stayed 1 night in Oct 2025

8/10 Good

corey

Liked: Staff & service, amenities
Room was ok but needs an upgrade to cleaner floors and walls. Breakfast was very subpar. Staff were nice and the onset area was great including a sauna. Would stay here again for the convenience of the location- 5 minute walk to the Hakata Train/ Bus Station.
Stayed 1 night in Oct 2025

10/10 Excellent

Lori Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Hakata station. The staff was so helpful and courteous. The breakfast was generous with so many options. We would definitely stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and good facilities.
Stayed 1 night in Sep 2025

10/10 Excellent

David, Kailua Kona

Stayed 4 nights in Sep 2025

10/10 Excellent

militza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

SIN MAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room size is small

Hotel in the city and near the subway, it’s very convenient but the room is very very small. The bath is always crowd.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Sunmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience with the hotel was good. The location was exceptional and onsen was really nice. The hotel quality was generally good. However, the hotel washroom seemed a bit outdated for us. We requested to clean the washroom “throughly”but still it smelled quite disturbing. The hotel offered us to change the room but we did not feel necessary as other rooms seemed to be the similar conditions. The Wifi was also very slow. Other than these. The staffs are nice and friendly.
Stayed 4 nights in Aug 2025

6/10 Okay

Kelli

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was great, but the beds are traditional, Japanese beds and very hard. We asked for extra blankets to try to soften up the beds and either they didn’t understand or didn’t want to comply. I have a back injury and staying there 5 nights was torture.
Stayed 5 nights in Aug 2025

8/10 Good

Akiko, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Front Desk was very helpful. A/C didn't work well. We had two rooms. One room was very nice but the other room with 1 full size bed was pretty tight for 2 adults to stay in and the shower room smelled a bit (like sewer smell). The breakfast at the restaurant attached to the hotel wasn't great. The food was fine but the workers there were so rude and not friendly. We didn't feel welcome there at all. One staff yelled at me for using the wrong towel to wipe down some spills on the counter (supposedly it was there for the employees to use, not for the customers to use). Not a great experience. We had free breakfast included in the package but we didn't go back. Other than that, it is located right next to bus station, easy access to Hakata station, Subway, Bus everything. We like it overall
Stayed 3 nights in Apr 2025

10/10 Excellent

Jenny

Stayed 2 nights in Jul 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Lee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom and room amenities were fine. The room was small but manageable. Tech and television connections were efficient. It was rainy however and the hotel had inadequate quantities of umbrellas for fuests. The convenience store sold umbrellas but at 2x the price of other convenience stores weren
Stayed 3 nights in Jun 2025

10/10 Excellent

GAUTAM SUDHIR, Ewa Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location! Overall, a good hotel. Nice spa!
Stayed 3 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 4 nights in May 2025