Nishitetsu Hotel Croom Hakata

4.0 star property
Hotel with a full-service spa, 10-minute walk to Tochoji Temple

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Photo gallery for Nishitetsu Hotel Croom Hakata

Front of property - evening/night
Lobby lounge
Indoor spa tub
Hot springs
Daily buffet breakfast (JPY 2000 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
1-17-6 Hakataekimae Hakata-ku, Fukuoka, Fukuoka-ken, 812-0011
  • Place, Canal City Hakata
    ‪9 min walk‬
  • Place, Marine Messe Fukuoka
    ‪2 min drive‬
  • Place, Ohori Park
    ‪4 min drive‬
  • Airport, Fukuoka (FUK)
    ‪4 min drive‬

Room options

Comfort Business Room, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Comfort Twin Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Comfort Twin Room, Smoking

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Comfort Single Room, Top Floor, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Single Room, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Single Room, Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Semi Double Room, Non Smoking for 2 people

8.2 out of 10
Very good
(18 reviews)
  • 161 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Double Room Non Smoking

  • Sleeps 2

Comfort Single Non Smoking

  • Sleeps 1

Comfort Twin Room Non Smoking

  • Sleeps 2

Comfort Twin Room Smoking

  • Sleeps 2

Single Room Non Smoking

  • Sleeps 1

Single Room Smoking

  • Sleeps 1

Comfort Business Room Non Smoking

  • Sleeps 1

Semi Double Room Non Smoking

  • Sleeps 2

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About the neighborhood

Fukuoka

Located in Hakata Ward, Nishitetsu Hotel Croom Hakata is a leisurely stroll from popular sights such as Tochoji Temple and Canal City Hakata. This 503-room, 4-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Canal City Hakata - 9 min walk - 0.5 miles
  • Hakataza Theatre - 16 min walk - 0.9 miles
  • Fukuoka Anpanman Children's Museum - 16 min walk - 0.9 miles
  • Marine Messe Fukuoka - 2 min drive - 2.2 miles
  • Ohori Park - 4 min drive - 2.7 miles

Getting around

  • Hakata Station - 3 min walk
  • Gion Station - 8 min walk
  • Fukuoka Airport (FUK) - 3 min drive

Restaurants

  • ‪牧のうどん (Maki no Udon) - ‬2 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪Tully's Coffee &TEA - ‬2 min walk
  • ‪コメダ珈琲店 - ‬3 min walk
  • ‪バソキ屋 - ‬2 min walk

About this property

Nishitetsu Hotel Croom Hakata

Hotel with a full-service spa, 10-minute walk to Tochoji Temple
Guests of Nishitetsu Hotel Croom Hakata enjoy features like a full-service spa, free WiFi in public areas, and spa services. Valet parking is offered for JPY 2000 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this hot springs hotel include coffee/tea in a common area, a microwave in a common area, and a meeting room.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are indoor hot springs and outdoor hot springs open between 3:00 PM and 1:00 AM. The temperature in the hot springs is set to 106°F.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (JPY 2,000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 2F 博多 飛うお

Things to do

  • Full-service spa
  • Indoor hot spring

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Full-service spa

  • Hot springs open from 3:00 PM - 1:00 AM
  • Hot springs water temperature - 106 ºF
  • Indoor hot spring
  • Massage
  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
  • A tax is imposed by the city: JPY 50.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Valet parking fee: JPY 2000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to 1:00 AM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Nishitetsu Hakata
Nishitetsu Hakata Fukuoka
Nishitetsu Inn
Nishitetsu Inn Hakata
Nishitetsu Inn Hakata Fukuoka
Nishitetsu Hotel Croom Hakata
Nishitetsu Hotel Croom
Nishitetsu Croom Hakata
Nishitetsu Croom
Nishitetsu Croom Hakata
Nishitetsu Hotel Croom Hakata Hotel
Nishitetsu Hotel Croom Hakata Fukuoka
Nishitetsu Hotel Croom Hakata Hotel Fukuoka

Frequently asked questions

Is free cancellation available at Nishitetsu Hotel Croom Hakata?

Nishitetsu Hotel Croom Hakata offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What can I see close to Nishitetsu Hotel Croom Hakata?

This hotel is situated in Hakata Ward within a short 11-minute walk of Canal City Hakata and also 19 minutes on foot from Hakataza Theatre. You'll also find Marine Messe Fukuoka and Mizuho PayPay Dome Fukuoka within a short drive.

Is parking available on site at Nishitetsu Hotel Croom Hakata?

Yes, valet parking is offered for JPY 2,000 per night. Though parking is limited, accessible parking is also available.

Is there a spa at Nishitetsu Hotel Croom Hakata?

There is a full-service spa available for guests to enjoy and services include massages.

Does Nishitetsu Hotel Croom Hakata feature a casino?

No, Nishitetsu Hotel Croom Hakata doesn't have a casino.

Will I find an indoor pool at Nishitetsu Hotel Croom Hakata?

No, there is no indoor pool at this hotel.

Is Nishitetsu Hotel Croom Hakata good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and an outdoor hot spring.

Are there hot tubs at Nishitetsu Hotel Croom Hakata?

No, but this hotel does have an indoor hot spring.

Does Nishitetsu Hotel Croom Hakata feature a restaurant that includes a breakfast menu?

Yes, Nishitetsu Hotel Croom Hakata serves buffet breakfast for a surcharge each morning at 2F 博多 飛うお.

Will Nishitetsu Hotel Croom Hakata allow pets to stay for free?

No, pets aren't allowed at Nishitetsu Hotel Croom Hakata.

Does Nishitetsu Hotel Croom Hakata have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Nishitetsu Hotel Croom Hakata?

The closest major airport to Nishitetsu Hotel Croom Hakata is Fukuoka Airport (FUK), which is 1.9 mi away (3 minutes by car).

Are there rooms with balconies at Nishitetsu Hotel Croom Hakata?

No, there aren't any guestrooms with balconies at Nishitetsu Hotel Croom Hakata.

Reviews

Nishitetsu Hotel Croom Hakata Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 627 out of 1044 reviews
Rating 8 - Good. 301 out of 1044 reviews
Rating 6 - Okay. 69 out of 1044 reviews
Rating 4 - Poor. 30 out of 1044 reviews
Rating 2 - Terrible. 17 out of 1044 reviews

Reviews

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Lee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom and room amenities were fine. The room was small but manageable. Tech and television connections were efficient. It was rainy however and the hotel had inadequate quantities of umbrellas for fuests. The convenience store sold umbrellas but at 2x the price of other convenience stores weren
Stayed 3 nights in Jun 2025

10/10 Excellent

GAUTAM SUDHIR, Ewa Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location! Overall, a good hotel. Nice spa!
Stayed 3 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 4 nights in May 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wai Khuen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to Hakata Station with plenty of dining options. Room is well furnished but a little small. The hotel has a public bath which is a great bonus.
Stayed 2 nights in Apr 2025

10/10 Excellent

Allison

Traveled with partner
Liked: Amenities
Hotel was clean and within walking distance to many different amenities.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly

Stayed 1 night in Apr 2025

10/10 Excellent

Sung Jae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect five minute walk from the Hakata station room was OK since it is located right next to a cut station. You will hear the train time to time. Breakfast was above average, however they serve sashimi. Overall, it is a pretty good hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriella

Stayed 2 nights in Apr 2025

10/10 Excellent

Jiyoun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, safe and convenient. I especially liked Onsen.
Stayed 2 nights in Apr 2025

4/10 Poor

John, Richland

Liked: Cleanliness, staff & service
Location is great
Stayed 3 nights in Apr 2025

8/10 Good

Frederick

Liked: Staff & service, property conditions & facilities, room comfort

Central location comfortable stay.

The location of the hotel is great only within 2-3 mins walk from Hakata Station. However not much local shops or restaurants near the hotel but they have an attached convenient store and cafe which is easy to access quick drink or bite.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the room and property were very clean. The air conditioner worked which was great! It’s right by a bus station and train tracks but there was no noticeable noise from this. The room was small compared to western standards but that is to be expected in Japan.
Stayed 1 night in Apr 2025

8/10 Good

Yi Si

Traveled with family
Liked: Amenities
The hotel is just next to the Hakata bus terminal and the train station so it is very convenient to get around Hakata and take the JR trains out to the rest of Kyushu. The rooms would be small as I would think that the hotel would cater a lot more for business travllers rather than leisure tourists. The onsen is great, wide and spacious as compared to others I have been to around Japan.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eugene

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small
Stayed 5 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very good location, right next to a major train and bus station. The staff were helpful, the room was very good, and the restaurant had good options for breakfast.
Stayed 2 nights in Mar 2025

8/10 Good

Shu Hong Thomas

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good location that nexts to Hakata bus and train station, surrounded by restaurants and department store. Pretty reception area best for relax and reading, despite that the room is a bit small and carpet is old.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easily connected with train and metro, couple of shopping malls in Hakata
Stayed 2 nights in Mar 2025

8/10 Good

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are not large enough to accommodate oversized luggage. Coin operated laundry is very convenient and area is clean. Attractive lobby and staff are extremely helpful. Wish there was an onsite restaurant
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service

Booking cannot be found

Had issues with checkin as hotel is unable to find my booking, waited for close to 2 hours and the hotel decided to create a new booking for me after they fail to contact Hotels.com or expedia.
Stayed 1 night in Mar 2025

6/10 Okay

CHUAN DONG

Traveled with family
Liked: Cleanliness, staff & service
Room is. Clean but small no space to open my big luggage, furnitures are out dated Train nose very loud and nosiey
Stayed 1 night in Mar 2025

8/10 Good

Ka Lai Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Yuzo

Stayed 1 night in Feb 2025