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HOTEL MYSTAYS Fuji Onsen Resort

4.0 star property

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Photo gallery for HOTEL MYSTAYS Fuji Onsen Resort

Public bath
Lobby
Point of interest
In-room safe, free WiFi, bed sheets
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Arakura 2654, Fujiyoshida, Yamanashi, 403-0011
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Fuji-Q Highland
    ‪5 min walk‬
  • Place, Fujiyama Onsen
    ‪19 min walk‬

Room options

View all photos for Comfort Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Comfort Twin Room (Eco Plan - No Cleaning Service)

  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 236 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 312 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds
  • Free WiFi

View all photos for Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

View from room

Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 279 sq ft
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Double Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Double Room (Eco Plan - No Cleaning Service)

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

  • 236 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

  • 299 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Twin Room 1F

In-room safe, free WiFi, bed sheets

Standard Twin Room 1F

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Mountain view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking, Ground Floor

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking, Ground Floor

8.6 out of 10
Excellent
(4 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Mountain view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

  • Mountain view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Non Smoking

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Triple Room, Mt.Fuji View, Non Smoking

View from room

Family Triple Room, Mt.Fuji View, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds
  • Free WiFi

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 194 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 280 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds
  • Free WiFi

View all photos for Accessible Twin Room

In-room safe, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Quadruple Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Family Quadruple Room with Mt.Fuji View

  • Sleeps 4
  • Free WiFi

View all photos for Comfort Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Comfort Twin Mt.Fuji View Upper Floor

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Twin Room

In-room safe, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room With Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Twin Room With Mt.Fuji View

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Double Room with Mt.Fuji View

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor

  • Sleeps 2
  • Free WiFi

View all photos for Family Triple Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor

  • Sleeps 3
  • Free WiFi

View all photos for Family Fourth Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Family Fourth Mt.Fuji View Upper Floor

  • Sleeps 4
  • Free WiFi

View all photos for Standard Twin

In-room safe, free WiFi, bed sheets

Standard Twin

  • Sleeps 2
  • Free WiFi

About the neighborhood

Fujiyoshida

Fuji-Q Highland is within a 5-minute walk of HOTEL MYSTAYS Fuji Onsen Resort while other popular sites like Arakurayama Sengen Park are within a couple of miles (3 km). This 4-star hotel has 159 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Fuji-Q Highland - 5 min walk - 0.3 miles
  • Fuji Visitor Center - 16 min walk - 0.9 miles
  • Fujiyama Onsen - 19 min walk - 1.1 miles
  • Mt. Fuji Panoramic Ropeway - 2 min drive - 1.5 miles

Getting around

  • Kawaguchiko station - 19 min walk
  • Haneda Airport (HND) - 138 min drive

Restaurants

  • ‪フジヤマテラス(FUJIYAMA TERACE) - ‬14 min walk
  • ‪コメダ珈琲店 富士吉田店 - ‬8 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪中華蕎麦 とみ田監修 つけ麺 - ‬11 min walk
  • ‪モスバーガー - ‬9 min walk

About this property

HOTEL MYSTAYS Fuji Onsen Resort

Guests staying at HOTEL MYSTAYS Fuji Onsen Resort enjoy a full-service spa, free WiFi in public areas, and laundry facilities. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Other amenities at this hot springs hotel include a water dispenser, a reception hall, and a vending machine.
43-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Other standard amenities include refrigerators, electric kettles, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are indoor hot springs and outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 108°F.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,470 for adults and JPY 1,235 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,170

Restaurants on site

  • シェフズレシピ

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Outdoors

  • In the mountains
  • On a lake

Full-service spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • Indoor hot spring
  • Outdoor hot spring
  • Public bath open from 5:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests with food allergies should contact this property in advance.
This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2470 for adults and JPY 1235 for children
  • Hosted evening meal: JPY 6170

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are welcome to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel MYSTAYS Fuji
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
Hotel HOTEL MYSTAYS Fuji Onsen Resort
Hotel MYSTAYS Fuji
Hotel MYSTAYS Fujiyama
Mystays Fuji Onsen Fujiyoshida
Mystays Fuji Onsen Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

Frequently asked questions

Is free cancellation available at HOTEL MYSTAYS Fuji Onsen Resort?

HOTEL MYSTAYS Fuji Onsen Resort provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at HOTEL MYSTAYS Fuji Onsen Resort?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Fuji Onsen Resort on May 8, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of HOTEL MYSTAYS Fuji Onsen Resort?

This hotel is located in Fujiyoshida, a short 5-minute walk from Fuji-Q Highland and also 15 minutes on foot from Fuji-Hakone-Izu National Park. You'll also find Lake Kawaguchi and Mt. Fuji Panoramic Ropeway within a short drive.

Will I be able to park at HOTEL MYSTAYS Fuji Onsen Resort?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Is there a spa available at HOTEL MYSTAYS Fuji Onsen Resort?

There is a full-service spa available for guests to enjoy and services include hot springs.

Does HOTEL MYSTAYS Fuji Onsen Resort feature a casino at the property?

No, HOTEL MYSTAYS Fuji Onsen Resort doesn't have a casino.

Is there an indoor pool at HOTEL MYSTAYS Fuji Onsen Resort?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at HOTEL MYSTAYS Fuji Onsen Resort?

This lakeside hotel offers plenty of amenities for couples including a restaurant, an indoor hot spring, and a full-service spa.

Are there hot tubs at HOTEL MYSTAYS Fuji Onsen Resort?

No, but this hotel does have an indoor hot spring.

Does HOTEL MYSTAYS Fuji Onsen Resort have a restaurant that serves breakfast?

Yes, HOTEL MYSTAYS Fuji Onsen Resort serves buffet breakfast for a surcharge each morning at シェフズレシピ.

Does HOTEL MYSTAYS Fuji Onsen Resort allow pets to stay free of charge?

No, pets aren't allowed at HOTEL MYSTAYS Fuji Onsen Resort though service animals are welcome.

Are there connecting rooms at HOTEL MYSTAYS Fuji Onsen Resort?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at HOTEL MYSTAYS Fuji Onsen Resort?

No, there aren't any guestrooms at HOTEL MYSTAYS Fuji Onsen Resort that offer a balcony.

HOTEL MYSTAYS Fuji Onsen Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 715 out of 1211 reviews
Rating 8 - Good. 313 out of 1211 reviews
Rating 6 - Okay. 127 out of 1211 reviews
Rating 4 - Poor. 35 out of 1211 reviews
Rating 2 - Terrible. 21 out of 1211 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 2 nights in Feb 2026

10/10 Excellent

Minh Vi

Liked: Cleanliness, amenities, property conditions & facilities
I had an excellent stay at HOTEL MYSTAYS Fuji Onsen and would like to especially thank Ms. Sakahara, the front desk receptionist. She went above and beyond to help me recover a suitcase I accidentally left on the bus from Shinjuku. She was warm, professional, calm, and proactive, immediately contacting the bus company and station to assist me. Her excellent communication skills and genuine care turned a stressful situation into a positive experience. She is truly an outstanding employee and a great representative of the hotel. Combined with the comfortable rooms, relaxing onsen, and overall high quality of service, I would confidently give this hotel five stars and highly recommend it.
Stayed 1 night in Feb 2026

8/10 Good

HOANG

Stayed 1 night in Jan 2026

10/10 Excellent

Jordanna

Stayed 3 nights in Jan 2026

10/10 Excellent

SHIH YU

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Jan 2026

10/10 Excellent

Pak Hang, Hong Kong

Liked: Cleanliness, amenities, property conditions & facilities
I enjoy the Onsen with Fuji mount view.
Stayed 3 nights in Jan 2026

10/10 Excellent

TzuTing

Liked: Cleanliness, staff & service, amenities
とても素晴らしい滞在でした。 温泉がとても気持ちよく、旅の疲れをしっかり癒すことができました。 また、ホテルの立地も良く、客室や館内から眺める富士山の景色は本当に美しく、迫力があり感動しました。 周辺に飲食店や買い物ができる場所が少ない点は少し不便に感じましたが、全体の満足度を下げるほどではありません。 総合的にとても満足できる宿泊体験で、ぜひまた利用したいと思います。
Stayed 1 night in Jan 2026

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Overall is good for short stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ju

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel with onsen overlooking Mt Fuji
Stayed 2 nights in Jan 2026

10/10 Excellent

Jihyun

Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2026

10/10 Excellent

Doan

Stayed 1 night in Jan 2026

8/10 Good

Alexandru, FREMONT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are on the small side, but that's expected in Japan. Breakfast was very crowded at all times, but good food. I was "invited" out at 10:00, which I did not expect. Great location if you have your own car, else there's quite a drive to everything else. The view from the Fuji rooms is incredible.
Stayed 2 nights in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness
Stayed 2 nights in Jan 2026

10/10 Excellent

tara, rochester

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean! The food, breakfast and dinner was extraordinarily delicious. And the onsen was extremely relaxing! They also offer spa services, a masseuse that will come directly to your room! And the staff was very helpful and knowledgeable. What a great relaxing time!
Stayed 1 night in Jan 2026

10/10 Excellent

Jan Rhys

Stayed 3 nights in Jan 2026

10/10 Excellent

Houda

Liked: Cleanliness, amenities, property conditions & facilities
The view from onsen was amazing
Stayed 1 night in Jan 2026

8/10 Good

Rosa

Traveled with family
Liked: Cleanliness
Clean rooms, great location next to a station.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tsung-chieh

Stayed 1 night in Jan 2026

10/10 Excellent

JIARUI

Stayed 1 night in Dec 2025

10/10 Excellent

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
Bath was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and cozy. Staff was lovely. She made recommendations on the restaurants and even called the restaurants to make recommendations. The hotel and the most amazing onsen with Mt Fuji view. Definitely check it out!
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2026

10/10 Excellent

JEAN ANDRE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FEESH!!!!
Stayed 1 night in Jan 2026

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