What a horrible experience. We showed up to check in to a home at 4:30 pm with stained sheets, dirst and scuffs on the walls, spiders, moldy carpets and water leaking into a bedroom,food and trash on the floor and under the couch cushions. Contact the host and Vrbo and they state someone would be out at 8pm to clean the home and we wpuld be refunded the cleaning fee. I aske for a 1 night refund so we can get rest and not wait for the home to be cleaned and the host refuses. Fast forward we go back to the home and the sheets still are stained, and filthy. We did not feel comfortable staying there with the mild and water coming in through the basement bedroom so we had to stay at a hotel the rest of our stay. I contacted Vrbo and the host again to express my concerns and they stated that the mold water and filth were acceptable things and they would not be refunding our stay