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smartments Frankfurt City-Ost

Hotel connected to a shopping center in Frankfurt

Choose dates to view prices

Photo gallery for smartments Frankfurt City-Ost

Reception
Exterior
Lobby
Fridge, microwave, spices, eco-friendly cleaning products
1 bedroom, blackout drapes, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
Borsigallee 9, Frankfurt, HE, 60388
  • Batschkapp
    ‪3 min walk‬
  • Römerberg
    ‪10 min drive‬
  • Frankfurt Christmas Market
    ‪10 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪15 min drive‬

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Room options

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, blackout drapes, soundproofing, iron/ironing board

Classic Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Studio

1 bedroom, blackout drapes, soundproofing, iron/ironing board

Basic Studio

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio

Classic Studio | 1 bedroom, blackout drapes, soundproofing, iron/ironing board

Classic Studio

9.4 out of 10
Exceptional
(6 reviews)
  • 229 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | 1 bedroom, blackout drapes, soundproofing, iron/ironing board

Apartment

  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

1 bedroom, blackout drapes, soundproofing, iron/ironing board

Comfort Studio

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Frankfurt

Located in Frankfurt am Main Ost, smartments Frankfurt City-Ost is adjacent to Batschkapp and a short stroll from Hessen Center. The 128 rooms at this hotel include Smart TVs, TVs, and dining tables. Located centrally in Frankfurt, it's connected to a shopping center and also close to Römerberg and Berger Strasse.

What's nearby

  • Batschkapp - 3 min walk - 0.2 miles
  • MyZeil - 9 min drive - 3.8 miles
  • Römerberg - 10 min drive - 3.9 miles
  • Frankfurt Christmas Market - 10 min drive - 3.9 miles
  • Alte Oper - 11 min drive - 4.3 miles

Getting around

  • Gwinnerstrasse Station - 1 min walk
  • Frankfurt-Mainkur Station - 4 min drive
  • Frankfurt Airport (FRA) - 25 min drive

Restaurants

  • ‪Batschkapp - ‬4 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Mathilda Kuchen im Glas - ‬2 min drive
  • ‪Exenberger - Die Werkskantine - ‬19 min walk

About this property

smartments Frankfurt City-Ost

Hotel connected to a shopping center in Frankfurt
Built in 2024, the brand new smartments Frankfurt City-Ost offers free WiFi in public areas, microwave in a common area, and refrigerator in a common area. Self parking is offered for EUR 15 per night. Multilingual staff is on hand to answer questions. Additional amenities include express check-in, express check-out, and laundry facilities.
50-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include hair dryers, ironing boards, and wardrobes or closets. Weekly housekeeping is available.

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (EUR 15 per night)

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 6 floors
  • Built in 2024
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Dining table
  • Spices

More

  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Shared accommodations
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 15 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number AG Fürth: HRB 13497

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

SMARTments connect Frankfurt City Ost Hotel
SMARTments connect Frankfurt City Ost Frankfurt
SMARTments connect Frankfurt City Ost Hotel Frankfurt

Frequently asked questions

Is free cancellation available at smartments Frankfurt City-Ost?

Smartments Frankfurt City-Ost offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at smartments Frankfurt City-Ost?

As of Jul 19, 2025, prices found for a 1-night stay for 2 adults at smartments Frankfurt City-Ost on Jul 23, 2025 start from $66.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of smartments Frankfurt City-Ost?

This hotel is situated in Frankfurt am Main Ost, just steps from Batschkapp. You'll also find Römerberg and Frankfurt Christmas Market within a short drive.

Will I be able to park at smartments Frankfurt City-Ost?

Yes, covered parking is offered for EUR 15 per night.

Does smartments Frankfurt City-Ost feature a casino?

No, smartments Frankfurt City-Ost doesn't have a casino.

Will I find an indoor pool at smartments Frankfurt City-Ost?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at smartments Frankfurt City-Ost?

Couples will appreciate amenities at this hotel, including a smart TV in each guestroom plus kitchenettes and minibars in some.

Are there hot tubs at smartments Frankfurt City-Ost?

No, there isn't a spa tub at this hotel.

Does smartments Frankfurt City-Ost have a restaurant with a breakfast menu?

No, smartments Frankfurt City-Ost doesn't have a restaurant that serves breakfast.

Will smartments Frankfurt City-Ost allow pets to stay for free?

No, pets aren't allowed at smartments Frankfurt City-Ost.

Are there connecting rooms at smartments Frankfurt City-Ost?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to smartments Frankfurt City-Ost?

The closest major airport to smartments Frankfurt City-Ost is Frankfurt Airport (FRA), which is 13.5 mi away (25 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 28.6 mi away.

Are there rooms with balconies at smartments Frankfurt City-Ost?

No, you won't find guestrooms with balconies at smartments Frankfurt City-Ost.

smartments Frankfurt City-Ost Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 33 reviews
Rating 8 - Good. 12 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.0/10

Cleanliness

7.8/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the unit simplistic but had everything we needed. For the money it was a good value. The staff while not always on site were very helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Kofi

Stayed 9 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Mick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness
Interesting concept for a hotel where you check yourself in and out.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
All good
Stayed 5 nights in Apr 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Apart from lift issues it was a good
Stayed 7 nights in Jul 2024

8/10 Good

Marko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2024

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Check in was easy as receptionist was so helpful and took time to help us with getting around the city. Rooms are fine everthing there that we needed for our stay. Getting into the city was easy so great area to stay. Only problem was the lifts were broken on our second day so had to use the stairs from the top floor to take our cases down.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Aneta

Stayed 1 night in Mar 2025

8/10 Good

Loic

Stayed 1 night in Mar 2025

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöner Aufenthalt

Schönes Zimmer. Plus Gästeküche :-)
Stayed 1 night in Mar 2025

10/10 Excellent

Karin

Traveled with partner
Liked: Cleanliness, amenities
Sehr nettes Personal, saubere Unterkunft, die sehr günstig liegt.
Stayed 1 night in Feb 2025

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neujahr

Es war ein wunderschöner Aufenthalt, das einzige was nicht so schön war, war das einchecken.... Hier sollte man mehr auf die Sprache des Gastes eingehen. Ansonsten Alles einfach Mega schön
Stayed 1 night in Dec 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

André

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut für einen Besuch in der Frankfurter Batschkapp geeignet. Gern wieder.
Stayed 1 night in Dec 2024

10/10 Excellent

Özkan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good system. Very friendly personal. Everything was ok
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gut
Stayed 1 night in Oct 2024

8/10 Good

JAEBIN

Stayed 7 nights in Sep 2024

8/10 Good

Sven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liegt halt in einem Industriegebiet an einer lauten Straße die man aber bei geschlossenem Fenster nicht hört sonst alles in Ordnung
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
POSITIV - Check In völlig problemlos! - kostenloser Kaffee in der Lobby. - nähe zur Batschkapp unschlagbar NEGATIV - Dreckige Gemeinschaftsküche sorgt für üblen Geruch auf dem gesamten Stockwerk. - Bei warmen Wetter absolut nicht zu empfehlen. Das Haus verfügt über keine Klima. Lediglich ein Tischventilator stand zur Verfügung. Lüften nur bedingt möglich, da direkt an der stark befahrenen Hauptstraße. - Parkplatz muss zusätzlich gebucht werden. NEUTRAL - Zimmer sonst sauber und Zweckmässig.
Stayed 1 night in Aug 2024