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Mercure Neu-Isenburg

4.0 star property
Hotel in Neu-Isenburg with a fitness center and a restaurant

Choose dates to view prices

Photo gallery for Mercure Neu-Isenburg

Exterior
Superior Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk
Exterior
Terrace/patio
Shower, eco-friendly toiletries, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Parking available
  • Room service
  • Breakfast available

Explore the area

Map
Frankfurter Strasse 190, Neu-Isenburg, HE, 63263
  • Deutsche Bank Park
    ‪5 min drive‬
  • Römerberg
    ‪11 min drive‬
  • Frankfurt Trade Fair
    ‪12 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪8 min drive‬

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Room options

View all photos for Privilege, Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Privilege, Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Classic Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Classic Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Neu-Isenburg

Mercure Neu-Isenburg is located 3 mi (4.8 km) from Frankfurt City Forest and within a 10-minute drive of Deutsche Bank Park. This 4-star hotel has 143 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Deutsche Bank Park - 5 min drive - 4.6 miles
  • Gateway Gardens - 6 min drive - 6.3 miles
  • Römerberg - 11 min drive - 5.8 miles
  • Frankfurt Christmas Market - 11 min drive - 5.8 miles
  • Frankfurt Trade Fair - 12 min drive - 7.0 miles

Getting around

  • AirPlus Dornhofstraße Neu-Isenburg Station - 11 min walk
  • Neu-Isenburg Stadtgrenze Tram Stop - 16 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪My Döner - ‬6 min walk
  • ‪My Fish - ‬7 min walk
  • ‪Neuer Haferkasten - ‬5 min walk
  • ‪Steakhaus El Paso - ‬8 min walk
  • ‪China Imbiss Jade - ‬3 min walk

About this property

Mercure Neu-Isenburg

Hotel in Neu-Isenburg with a fitness center and a restaurant
At Mercure Neu-Isenburg, guests have access to a gym, free WiFi in public areas, and meeting rooms. Free offsite parking is included with your stay. The front desk has multilingual staff that can help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and free newspapers.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Private yards, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Portuguese, Spanish

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Exterior

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Self parking on site (EUR 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between December 16 and January 10.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 12.00 per accommodation, per night
  • Service animals exempt from fees

Children and extra beds

  • One child 14 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 14.00 per person
  • Self parking fee: EUR 12.00 per night (in/out privileges)
  • Pet fee: EUR 12.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a security system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Frankfurt Airport Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu-Isenburg
Mercure Neu Isenburg
Mercure Neu-Isenburg Hotel
Mercure Neu-Isenburg Neu-Isenburg
Mercure Neu-Isenburg Hotel Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu Isenburg

Frequently asked questions

Is free cancellation available at Mercure Neu-Isenburg?

Mercure Neu-Isenburg offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Neu-Isenburg?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at Mercure Neu-Isenburg on Jun 8, 2025 start from $90.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Mercure Neu-Isenburg?

This hotel is located in Neu-Isenburg, close to Deutsche Bank Park, Römerberg, and Frankfurt Christmas Market. You'll also find Frankfurt City Forest and Frankfurt Cathedral within a short drive.

Will I be able to park at Mercure Neu-Isenburg?

Yes, parking is offered for EUR 12.00 per night with in/out privileges. Accessible parking is also available for guests.

Does Mercure Neu-Isenburg have a casino at the property?

No, Mercure Neu-Isenburg doesn't have a casino.

Is there an indoor pool at Mercure Neu-Isenburg?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercure Neu-Isenburg?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Does Mercure Neu-Isenburg have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Neu-Isenburg have a restaurant with a breakfast menu?

Yes, Mercure Neu-Isenburg serves a full breakfast each morning for a surcharge from its restaurant.

Does Mercure Neu-Isenburg allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Neu-Isenburg for a fee of EUR 12.00 per accommodation, per night.

Does Mercure Neu-Isenburg have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Mercure Neu-Isenburg?

The closest major airport to Mercure Neu-Isenburg is Frankfurt Airport (FRA), which is 8.1 mi away (16 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 24.8 mi away.

Are there rooms with balconies that I can book at Mercure Neu-Isenburg?

No, there aren't any guestrooms with balconies at Mercure Neu-Isenburg.

Does Mercure Neu-Isenburg offer wedding services?

There are wedding services available at Mercure Neu-Isenburg if that's in your vacation plans.

Mercure Neu-Isenburg Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 71 out of 191 reviews
Rating 8 - Good. 80 out of 191 reviews
Rating 6 - Okay. 30 out of 191 reviews
Rating 4 - Poor. 3 out of 191 reviews
Rating 2 - Terrible. 7 out of 191 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

A aeroplane themed hotel with comfy beds which was perfectly located for my business trip. Check out the Thai restaurant next door, was tip top
Stayed 1 night in Nov 2024

8/10 Good

Arash

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No reception after 11 pm so if your flight is late you will have to sleep on the street!
Stayed 4 nights in Oct 2024

6/10 Okay

Yuichi

Stayed 2 nights in Sep 2024

10/10 Excellent

Petra

Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

2/10 Terrible

Darius

Traveled with family
A/c not working, they don’t clean the room
Stayed 2 nights in Jun 2024

10/10 Excellent

Gonzalo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a nice size but room was very hot and air conditioning unit was mainly putting out hot air despite being on the coolest setting. Mattress seemed very thin as well. Overall services nice and general cleanliness very good.
Stayed 5 nights in Mar 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

6/10 Okay

Niloofar

Liked: Staff & service
The property was good near shopping
Stayed 3 nights in Jul 2023

10/10 Excellent

Ashleigh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

4/10 Poor

David

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Mateusz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Sascha

Stayed 1 night in Mar 2023

8/10 Good

Thomas

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great and the staff was excellent and very helpful.
Stayed 3 nights in Feb 2023

6/10 Okay

mohamed

Traveled with group
Liked: Cleanliness
Disliked: Staff & service

Not a 4 star hotel.

I am not going to accept this hotel as 4 star. Its no where near 4 star. In room first of all they dont have fridge no safe locker no cupboard no cattle just 2 bottles of water. Paid parking reception and bar is together.
Stayed 1 night in Dec 2022

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet room. Perfect for an early flight out of FRA.
Stayed 1 night in Nov 2022

8/10 Good

Julia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty rooms, good breakfast, parking garage, friendly staff.
Stayed 1 night in Sep 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, underground parking is nice with the heat this summer. Didn't like needing to request house keeping if it was wanted, not a big issue. Real nice hotel.
Stayed 6 nights in Jul 2022

10/10 Excellent

Assed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and convince location

It was a great location, you have Neu-Isenburg Shopping Centre at the doorstep of the Hotel! Bus and Taxi Service are right there too! Frankfurt City Center is 20 min with taxi. I really enjoyed my stay there!
Stayed 3 nights in Oct 2021

10/10 Excellent

Timea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

M

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooms, I liked that you can get a few English speaking news channels on the TV and liked most of the parking facilitys. Need a card reader in the park haus to access the hotel after hours and after the current remodeling is completed it will be a very nice hotel.
Stayed 6 nights in Jul 2021