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Melia Frankfurt City

Hotel with 2 restaurants, near Alte Oper

Choose dates to view prices

Photo gallery for Melia Frankfurt City

Executive lounge
Lobby sitting area
Sauna
Rooftop terrace
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

View in a map
SENCKENBERGANLAGE 13, Frankfurt, 60325
  • Frankfurt Trade Fair
    ‪4 min walk‬
  • Congress Center Messe Frankfurt
    ‪5 min walk‬
  • Festhalle Frankfurt
    ‪9 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Junior Suite (2+1)

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

The Level Junior Suite (2+1)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Premium Room with Skyline View

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

The Level Premium Room with Skyline View

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Junior Suite with Executive Lounge Access

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

The Level Junior Suite with Executive Lounge Access

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Grand Suite

32-inch flat-screen TV with satellite channels

The Level Grand Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Melia Premium Room with Skyline View

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Melia Premium Room with Skyline View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Room with Executive Lounge Access

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

The Level Room with Executive Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Melia Guestroom

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Melia Guestroom

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Master Suite with Executive Lounge Access

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

The Level Master Suite with Executive Lounge Access

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (2 + 1)

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Junior Suite (2 + 1)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Grand Suite (2+1)

32-inch flat-screen TV with satellite channels

The Level Grand Suite (2+1)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Master Suite

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

The Level Master Suite

  • Sleeps 3

View all photos for The Level Premium Room With Skyline View

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

The Level Premium Room With Skyline View

  • Sleeps 2

View all photos for The Level Grand Suite

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

The Level Grand Suite

  • Sleeps 3

View all photos for Junior Suite

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Junior Suite

  • Sleeps 3

View all photos for The Level Room

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

The Level Room

  • Sleeps 2

View all photos for Melia Premium Room With Skyline View

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Melia Premium Room With Skyline View

  • Sleeps 2

View all photos for Melia Guestroom

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Melia Guestroom

  • Sleeps 2

View all photos for The Level Junior Suite

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

The Level Junior Suite

  • Sleeps 3

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About the neighborhood

Frankfurt

Located in Westend-Süd, Melia Frankfurt City is within a 5-minute walk of Congress Center Messe Frankfurt and within 15 minutes of other popular attractions like Frankfurt Trade Fair. This 430-room hotel has 2 restaurants along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Frankfurt Trade Fair - 4 min walk - 0.3 miles
  • Congress Center Messe Frankfurt - 5 min walk - 0.3 miles
  • Skyline Plaza - 9 min walk - 0.5 miles
  • Festhalle Frankfurt - 9 min walk - 0.5 miles
  • Alte Oper - 17 min walk - 0.9 miles

Getting around

  • Ludwig-Erhard-Anlage Tram Stop - 4 min walk
  • Frankfurt am Main West Station - 13 min walk
  • Frankfurt Airport (FRA) - 15 min drive

Restaurants

  • ‪Ramen Jun - ‬7 min walk
  • ‪Champions - The American Sports Bar & Restaurant - ‬4 min walk
  • ‪Immer Satt - ‬7 min walk
  • ‪Mangetsu - ‬7 min walk
  • ‪Takumi Frankfurt - ‬7 min walk

About this property

Melia Frankfurt City

Hotel with 2 restaurants, near Alte Oper
Guests staying at Melia Frankfurt City enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for EUR 43 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include conference space, a terrace, and laundry facilities.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Languages

English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 43 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Neu-Frankfurt
  • Oben Restaurant & Skybar

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 15 meeting rooms
  • 15,070 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.50 for children
  • Covered self parking fee: EUR 43 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia Frankfurt City Hotel
Melia Frankfurt City FRANKFURT
Melia Frankfurt City Hotel FRANKFURT

Frequently asked questions

Is a free cancellation option available at Melia Frankfurt City?

Melia Frankfurt City offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Melia Frankfurt City?

As of Aug 11, 2025, prices found for a 1-night stay for 2 adults at Melia Frankfurt City on Aug 31, 2025 start from $105.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Melia Frankfurt City?

This hotel is situated in Westend-Süd, just steps from Senckenberg Museum, and within a 10-minute walk of Festhalle Frankfurt and Palmengarten. You'll also find Alte Oper and Römerberg within a short drive.

Is parking available on site at Melia Frankfurt City?

Yes, secured parking is offered for EUR 43 per day. Electric car charging is also available for guests.

Is there a spa available at Melia Frankfurt City?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Melia Frankfurt City feature a casino?

No, Melia Frankfurt City doesn't have a casino.

Will I find an indoor pool at Melia Frankfurt City?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Melia Frankfurt City?

There are plenty of amenities for couples at this hotel, including a bar, 2 restaurants, and a full-service spa.

Does Melia Frankfurt City have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Melia Frankfurt City have a restaurant with a breakfast menu?

Yes, Melia Frankfurt City has 2 restaurants, and serves buffet breakfast on weekday mornings for a surcharge.

Will Melia Frankfurt City allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Melia Frankfurt City for a fee of EUR 50 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Melia Frankfurt City?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Melia Frankfurt City?

The closest major airport to Melia Frankfurt City is Frankfurt Airport (FRA), which is 9.7 mi away (15 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 24.5 mi away.

Are there rooms with balconies at Melia Frankfurt City?

Yes, some guestrooms at Melia Frankfurt City offer a balcony.

Melia Frankfurt City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 281 out of 447 reviews
Rating 8 - Good. 89 out of 447 reviews
Rating 6 - Okay. 34 out of 447 reviews
Rating 4 - Poor. 23 out of 447 reviews
Rating 2 - Terrible. 20 out of 447 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great property, great breakfast, very clean and friendly staff too
Stayed 2 nights in Jun 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Oliver

Stayed 2 nights in May 2025

2/10 Terrible

Amos

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Hua Hsin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Kazunori

Stayed 2 nights in Apr 2025

10/10 Excellent

Louise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a residential area with several restaurants close by.
Stayed 1 night in Apr 2025

10/10 Excellent

Emine

Nice
Stayed 3 nights in Feb 2025

10/10 Excellent

bahaa

Stayed 2 nights in Apr 2025

4/10 Poor

Pablo

Traveled with partner
Disliked: Cleanliness, amenities
I only give 3 because I have had issues with them during Covid and during their opening in September 2021. Yet gave many chances but nothing of this hotel came out good. I have had a very disturbing and unpolite discussion with the former manager.. Just because I complained in a very detailed review on google and luckily the temporary “manager” saw it and called for explanation, “luckily” he gave us an upgrade that’s why I’m writing this review. Thanks to this, latest stay was fairly good. Ps : stayed there 4 times for my birthday… quite an adventure.

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2025

10/10 Excellent

Quan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Style, design and comfort of the hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach großartig! Wir hatten eine tolle Zeit!
Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Stayed 6 nights in Feb 2025

4/10 Poor

Nina

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Very bad customer service
Stayed 4 nights in Feb 2025

10/10 Excellent

Mikel

Business traveler
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicola Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay .. beautiful hotel .. amazing location
Stayed 3 nights in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. 5 star quality hotel. Very quiet, clean and modern.
Stayed 1 night in Feb 2025

4/10 Poor

Alberto Vittorio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There are some aspects that I just couldn't stand: 1 - during my stay I spent one of the afternoons in the hotel resting, during the afternoon they came in 2 times to ask me if I wanted room service. It makes me think that the other afternoons I was not there it is normal to enter guest rooms for no reason. 2 - on the check-in information they write that you have to present the credit card used to make the purchase, omitting that you have to pay 50€ deposit per night compulsorily with it. (Cash not accepted). Why not write that down? Anyway, it's been more than 24 hours since I checked out and I still haven't been reimbursed. I don't understand where the problem is and why they have to freeze funds for me. Despite this the hotel staff was very kind. The administrative part could be clearer on these issues.
Stayed 3 nights in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, well designed rooms with a great view of the city.
Stayed 1 night in Oct 2024

10/10 Excellent

Tramieka

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Johnny

Liked: Cleanliness, property conditions & facilities
its a great hotel.
Stayed 3 nights in Jan 2025

6/10 Okay

enza

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
property very nice and clean lack of comunication when you check in
Stayed 3 nights in Jan 2025

10/10 Excellent

Kyeongho

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025