JW Marriott Hotel Frankfurt

Family-friendly Frankfurt hotel connected to a shopping center, steps from MyZeil

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Photo gallery for JW Marriott Hotel Frankfurt

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, minibar
Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, minibar
Junior Suite, 1 King Bed, Non Smoking | Living room | 55-inch LED TV with digital channels, TV, iPod dock
Senator Suite | 1 bedroom, premium bedding, down comforters, minibar
Presidential Suite, 1 King Bed, Non Smoking | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
Thurn-und-Taxis-Platz 2, Frankfurt, HE, 60313
  • MyZeil
    ‪1 min walk‬
  • Römerberg
    ‪8 min walk‬
  • Frankfurt Christmas Market
    ‪9 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪12 min drive‬

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Room options

Panoramic Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 516 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 539 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed, Non Smoking

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Panoramic Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Corner

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Frankfurt

Located in Innenstadt, JW Marriott Hotel Frankfurt is adjacent to MyZeil and within a 10-minute walk of other popular attractions like Römerberg. This 218-room hotel welcomes guests with 2 restaurants and conveniences like an indoor pool and free in-room WiFi. Centrally located in Frankfurt, the hotel is connected to a shopping center and also a short walk from Alte Oper and Frankfurt Christmas Market.

What's nearby

  • MyZeil - 1 min walk - 0.0 miles
  • Römerberg - 8 min walk - 0.4 miles
  • Frankfurt Christmas Market - 9 min walk - 0.5 miles
  • Alte Oper - 9 min walk - 0.5 miles
  • Frankfurt Trade Fair - 3 min drive - 1.7 miles

Getting around

  • Frankfurt (M) Hauptwache Station - 2 min walk
  • Konstablerwache Station - 9 min walk
  • Frankfurt Airport (FRA) - 27 min drive

Restaurants

  • ‪ALEX Frankfurt MyZeil - ‬6 min walk
  • ‪Buena Vista - ‬2 min walk
  • ‪Weidenhof - ‬6 min walk
  • ‪Maruyasu Sushi Restaurant - ‬4 min walk
  • ‪Dunkin' - ‬6 min walk

About this property

JW Marriott Hotel Frankfurt

Family-friendly Frankfurt hotel connected to a shopping center, steps from MyZeil
Guests staying at JW Marriott Hotel Frankfurt enjoy an indoor pool, a gym, and a sauna. If you drive, self parking is EUR 45 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 160 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and tours/tickets. Other amenities at this family-friendly hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect 55-inch LED TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. IPod docks, sitting areas, and minibars are also available. Change of bedsheets is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool or health club.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 48 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • El Rayyan
  • Ember Bar & Lounge
  • HERITAGE Frankfurt PopUp

Things to do

  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Shopping mall

Family friendly

  • Art supplies
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 3,918 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers

Entertainment

  • 55-inch LED TV with premium digital channels
  • iPod dock
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per stay, plus a one-time cleaning fee of EUR 50
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 100 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 48 per person
  • Airport shuttle fee: EUR 160 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 45 per night
  • Pet fee: EUR 50 per pet, per stay plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Frankfurt Jumeirah
Jumeirah Frankfurt Hotel
Jumeirah Frankfurt
Jumeirah Hotel Frankfurt
Jumeirah Frankfurt Hotel Frankfurt
Jumeirah Frankfurt
Jw Marriott Frankfurt
JW Marriott Hotel Frankfurt Hotel
JW Marriott Hotel Frankfurt Frankfurt
JW Marriott Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

Are free cancellation options available at JW Marriott Hotel Frankfurt?

JW Marriott Hotel Frankfurt offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at JW Marriott Hotel Frankfurt?

As of Jul 19, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Frankfurt on Aug 9, 2025 start from $229.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of JW Marriott Hotel Frankfurt?

This hotel is situated in Innenstadt within a 10-minute walk of Römerberg, Alte Oper, and Frankfurt Christmas Market. You'll also find NordWestZentrum and Deutsche Bank Park within a short drive.

Is there parking available at JW Marriott Hotel Frankfurt?

Yes, covered parking is offered for EUR 45 per night. Accessible parking is also available for guests.

Does JW Marriott Hotel Frankfurt have a casino at the property?

No, JW Marriott Hotel Frankfurt doesn't have a casino.

Will I find an indoor pool at JW Marriott Hotel Frankfurt?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at JW Marriott Hotel Frankfurt?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Does JW Marriott Hotel Frankfurt have a hot tub?

No, but this hotel does have a sauna.

Does JW Marriott Hotel Frankfurt feature a restaurant that includes a breakfast menu?

Yes, JW Marriott Hotel Frankfurt has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does JW Marriott Hotel Frankfurt allow pets to stay for free?

Although they can't stay for free, pets are welcome at JW Marriott Hotel Frankfurt for a fee of EUR 50 per pet, per stay.

Are there connecting rooms at JW Marriott Hotel Frankfurt?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from JW Marriott Hotel Frankfurt?

The closest major airport to JW Marriott Hotel Frankfurt is Frankfurt Airport (FRA), which is 13.4 mi away (27 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 25.6 mi away.

Can I book a room with a balcony at JW Marriott Hotel Frankfurt?

No, there aren't any guestrooms with balconies at JW Marriott Hotel Frankfurt.

JW Marriott Hotel Frankfurt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 765 out of 1004 reviews
Rating 8 - Good. 145 out of 1004 reviews
Rating 6 - Okay. 48 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hongyan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, friendly stuff and it’s convenient location to attractions.
Stayed 3 nights in May 2025

4/10 Poor

glen

Business traveler
Disliked: Room comfort

Shoddy

Building renovations cause the hotel entrance to be a shoddy side door in a mall
Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel’s location is perfect.
Stayed 3 nights in Apr 2025

10/10 Excellent

Diamondis

Traveled with partner
Liked: Amenities
Great location Great staff Had a wonder experience
Stayed 4 nights in Apr 2025

10/10 Excellent

Gursewak

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

I’m a frequent traveller and have no negatives! It was a very pleasant hotel. Generously sized room. Nice staff. Good breakfast. What’s not to like!
Stayed 1 night in Mar 2025

10/10 Excellent

Nate, Malden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kurt

Stayed 3 nights in Nov 2024

10/10 Excellent

Kaye

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for old city

Weird that you don’t have 2 beds and one has to sleep on couch I would have loved more tv news and other chanels in English
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, from location and the actual hotel itself is amazing!!
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness
Stayed 3 nights in Feb 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service, room comfort

Come back after referbishment end March!

Wonderful room and great staff. However, all public areas including reception, bar and restaurant are under total referbishment so it was not quite the JW Marriot experience expected.
Stayed 1 night in Feb 2025

10/10 Excellent

Phillip

Stayed 3 nights in Jan 2025

10/10 Excellent

Roberto

Stayed 2 nights in Jan 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Naida

Traveled with family
service. ***** 5.0 Highly recommended!! Room was comfortable and immaculate. Customer service was friendly and helpful. Would definitely recommend to others. Will definitely stay there again. Price and good service will bring me back. • Yes, I recommend this property Staff and Service *****
Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place close to Christmas Market
Stayed 1 night in Dec 2024

2/10 Terrible

Jean

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel!

We stayed here twice (each time once night) while in transit between the US and other countries. The hotel is located very conveniently in the city center and we walked to dinner and did a little additional sightseeing on our brief 24 hours stays in Frankfurt. Staff was very kind and helpful. Concierge helped us book dinner reservations both evenings we were in town. We found the breakfast buffet to be full of great options for our entire family. Clean large rooms made this a great stopover. We would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good family trip

Great family trip and stay! Modern room, service was great and central location. There is a mall right next to the hotel to grab a bite or shop. Easy to get around the city. The only con I could list is breakfast buffet was expensive. Wish they had a few ala carte options. Highly recommend this hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mohamed

Stayed 3 nights in Nov 2024

10/10 Excellent

Mahesh

Stayed 4 nights in Nov 2024

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place. new.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily a keeper
Stayed 2 nights in Nov 2024

2/10 Terrible

Alejandro

Traveled with family and small children, Business traveler
Disliked: Staff & service
I was badly treaten because I reserve through EXPEDIA even being an ELITE JW member. Personnel enter my room while I was in TWO TIMES IN TWO DAYS one during the evening and another about 9 PM while we were at bed. EXPEDIA should NOT OFFER JW SERVICES ANYMORE because people are badly treated just FOR USE EXPEDIA
Stayed 2 nights in Nov 2024