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Hotel Scala Frankfurt City

3.5 star property
Hotel with a 24-hour front desk, near Alte Oper

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Photo gallery for Hotel Scala Frankfurt City

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished
Reception
Restaurant
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Schaefergasse 31, Frankfurt, HE, 60313
  • MyZeil
    ‪3 min walk‬
  • Römerberg
    ‪9 min walk‬
  • Frankfurt Christmas Market
    ‪11 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪12 min drive‬

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Room options

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Comfort Double Room

7.6 out of 10
Good
(8 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room

Economy Single Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Economy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Standard Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Standard Double Room

8.4 out of 10
Very good
(6 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Double or Twin Room

Business Double or Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Business Double or Twin Room

7.0 out of 10
Good
(9 reviews)
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Frankfurt

Located in Innenstadt, Hotel Scala Frankfurt City is a leisurely stroll from popular sights such as Römerberg and Frankfurt Christmas Market. This 45-room, 3.5-star hotel welcomes guests with in-room amenities like minibars, electric kettles, and flat-screen TVs.

What's nearby

  • MyZeil - 3 min walk - 0.2 miles
  • Römerberg - 9 min walk - 0.5 miles
  • Frankfurt Christmas Market - 11 min walk - 0.6 miles
  • Alte Oper - 12 min walk - 0.7 miles
  • Main Tower - 14 min walk - 0.8 miles

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 5 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Dim Sum Haus - ‬1 min walk
  • ‪Koh Samui - ‬1 min walk
  • ‪Iwase - ‬1 min walk
  • ‪Zeil Kebap - ‬1 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk

About this property

Hotel Scala Frankfurt City

Hotel with a 24-hour front desk, near Alte Oper
Hotel Scala Frankfurt City features free WiFi in public areas, coffee in a common area, and a computer station. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include free newspapers, a hair salon, and an ATM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include minibars, electric kettles, and hair dryers.

Languages

English, German

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Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

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  • Free WiFi
  • Restaurant
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9.0 out of 10, Wonderful, 419 reviews
$103 nightly
The price is $115
Aug 8 - Aug 9
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 per person
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

More

  • 1 building
  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Office
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 24 per day (328 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Frequently asked questions

Is a free cancellation option available at Hotel Scala Frankfurt City?

Hotel Scala Frankfurt City offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do near Hotel Scala Frankfurt City?

This hotel is situated in Innenstadt within a short 10-minute walk of Römerberg and also 11 minutes on foot from Frankfurt Christmas Market. You'll also find Alte Oper and NordWestZentrum within a short drive.

Is there parking available at Hotel Scala Frankfurt City?

No, this hotel doesn't offer parking.

Does Hotel Scala Frankfurt City feature a casino at the property?

No, Hotel Scala Frankfurt City doesn't have a casino.

Is there an indoor pool at Hotel Scala Frankfurt City?

No, there is no indoor pool at this hotel.

Is Hotel Scala Frankfurt City a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as concierge services and a hair salon.

Does Hotel Scala Frankfurt City have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Scala Frankfurt City feature a restaurant that includes a breakfast menu?

Hotel Scala Frankfurt City offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Scala Frankfurt City allow pets to stay for free?

Although cats and dogs can't stay for free, they are welcome at Hotel Scala Frankfurt City.

Does Hotel Scala Frankfurt City have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Scala Frankfurt City?

The closest major airport to Hotel Scala Frankfurt City is Frankfurt Airport (FRA), which is 9 mi away (29 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 25.8 mi away.

Are there rooms with balconies at Hotel Scala Frankfurt City?

No, at Hotel Scala Frankfurt City, there aren't any guestrooms that list a balcony.

Hotel Scala Frankfurt City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 155 out of 591 reviews
Rating 8 - Good. 272 out of 591 reviews
Rating 6 - Okay. 108 out of 591 reviews
Rating 4 - Poor. 40 out of 591 reviews
Rating 2 - Terrible. 16 out of 591 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Aditya Prasad

Traveled with group
Disliked: Staff & service
Staff were not helpful.
Stayed 7 nights in Apr 2025

2/10 Terrible

Peggy

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was one of the worst hotels I've stayed in. And I am a frequent international traveler.
Stayed 1 night in Jan 2025

4/10 Poor

Peggy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I would like to recognize the young lady who was at the front desk when I arrived, on 6 January 2025 around 23:00. She was extremely helpful and pleasant. She even went out of her way to iron out the wrinkles that were encountered, frankly, due to my carelessness. I do not remember her name, but she made my stay at this less-than-desirable property, a pleasant one.

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
gud
Stayed 1 night in Jan 2025

8/10 Good

Omar, Surfside

Business traveler
Liked: Cleanliness
Excellent hotel if you want to stay in this busy area. LOTS of dining options around the hotel. would def. stay here again
Stayed 2 nights in Nov 2024

6/10 Okay

Jared

Disliked: Cleanliness, staff & service
Small. Great location. Staff not the friendliest
Stayed 2 nights in Dec 2024

8/10 Good

M Sue

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Average hotel. Carpet in the room had big stains. The location was good.
Stayed 1 night in Dec 2024

8/10 Good

Vera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lumpy bed, everything else, wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Stayed 1 night in Nov 2024

2/10 Terrible

Dev

Stayed 1 night in Oct 2024

8/10 Good

omar, Surfside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, there is construction going on next door but that was not a problem. I would stay again.
Stayed 3 nights in Oct 2024

6/10 Okay

Kyle

Stayed 1 night in Nov 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and always ready to assist. The location is fantastic, conveniently situated near everything. The building is somewhat dated, the room very small but it had balcony with a nice view. I had to request the heat to be turned on.
Stayed 3 nights in Oct 2024

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance and parking across the street
Stayed 1 night in Sep 2024

4/10 Poor

sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty old room. Very noisy area.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN FREDERICK, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near train, shops and restaurants.
Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Traveled with partner
Liked: Cleanliness, staff & service
Property was a good location but noisy due to builders next door starting at 7.30 in the mornings. Room was a bit small for a couple with 2 suitcases.
Stayed 4 nights in Aug 2024

8/10 Good

Samira

Traveled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

8/10 Good

Gabriela, Poway

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2024

4/10 Poor

DAVE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning. Told the manager I would like to check out as my wife has a health condition. They refused to let me check out and refund my deposit. I left and got another hotel. Now working with my credit card company for a credit
Stayed 5 nights in Jun 2024

10/10 Excellent

Frensis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You've got to try the breakfast, The best we ever had in Germany!!!
Stayed 4 nights in Jun 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service
I would recommend this hotel to anyone taking a short trip to Frankfurt! It is attached to a movie theater which is both cool and loud at times. There was very loud construction and a school nearby that made for quite a bit of noise during the day. Outside of that, the front desk was very accommodating, the breakfast was wonderful, and the area was very walkable. They have good wifi and can make accommodations for food allergies. No laundry service.
Stayed 2 nights in Jun 2024