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Grand Hotel Downtown

4.0 star property

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Photo gallery for Grand Hotel Downtown

Exterior
Premium bedding, minibar, in-room safe, desk
Restaurant
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Taunusstrasse 48- 50, Frankfurt, HE, 60329
  • Place, Kaiserstrasse
    ‪1 min walk‬
  • Place, Frankfurt Opera House
    ‪8 min walk‬
  • Place, Main Tower
    ‪11 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Business Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, desk

Triple Room

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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Exterior

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About the neighborhood

Frankfurt

Located in Bahnhofsviertel, Grand Hotel Downtown is adjacent to Kaiserstrasse and within a 10-minute walk of other popular attractions like English Theatre. This 4-star hotel has 65 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • Kaiserstrasse - 1 min walk - 0.1 miles
  • Frankfurt Opera House - 8 min walk - 0.4 miles
  • Main Tower - 11 min walk - 0.6 miles
  • Frankfurt Trade Fair - 12 min walk - 0.7 miles

Getting around

  • Central Station Tram Stop - 3 min walk
  • Frankfurt Central Station (tief) - 4 min walk
  • Frankfurt Airport (FRA) - 23 min drive

Restaurants

  • ‪Bar Shuka - ‬3 min walk
  • ‪Taunus Eck - ‬1 min walk
  • ‪Der Fette Bulle - ‬2 min walk
  • ‪XiaoLongKan Hotpot Restaurant - ‬3 min walk
  • ‪Saravanaa Bhavan - ‬1 min walk

About this property

Grand Hotel Downtown

Guests staying at Grand Hotel Downtown enjoy access to a full-service spa, a gym, and a sauna. There's limited parking, and an airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a computer station, and express check-in.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and free international calls are other standard amenities.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1908
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - DE309483521
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is DE309483521.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Clarion Collection Frankfurt City
Grand Hotel Downtown Frankfurt
Center Plaza Frankfurt
Center Plaza Hotel Frankfurt
Grand Downtown Frankfurt
Clarion Collection Hotel Frankfurt Central Station
Clarion Collection Hotel Frankfurt City
Grand Hotel Downtown Hotel
Grand Hotel Downtown Frankfurt
Grand Hotel Downtown Hotel Frankfurt

Frequently asked questions

Are free cancellation options available at Grand Hotel Downtown?

Grand Hotel Downtown offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Grand Hotel Downtown?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Downtown on Mar 30, 2026 start from $70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Grand Hotel Downtown?

This hotel is situated in Bahnhofsviertel within a short 13-minute walk of Alte Oper and also 16 minutes on foot from Frankfurt Christmas Market. You'll also find Römerberg and MyZeil less than a mile away.

Will I be able to park at Grand Hotel Downtown?

Yes, though parking is limited.

Is there a spa available at Grand Hotel Downtown?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Grand Hotel Downtown have a casino?

No, Grand Hotel Downtown doesn't have a casino.

Is there an indoor pool at Grand Hotel Downtown?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Grand Hotel Downtown?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature private saunas.

Are there hot tubs at Grand Hotel Downtown?

No, but this hotel does have a sauna.

Does Grand Hotel Downtown feature a restaurant that includes a breakfast menu?

Yes, Grand Hotel Downtown serves buffet breakfast each morning for a surcharge from its restaurant.

Does Grand Hotel Downtown allow pets to stay for free?

No, pets aren't allowed at Grand Hotel Downtown though service animals are welcome.

Are there connecting rooms at Grand Hotel Downtown?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Grand Hotel Downtown?

The closest major airport to Grand Hotel Downtown is Frankfurt Airport (FRA), which is 10.3 mi away (23 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 24.8 mi away.

Can I book a room with a balcony at Grand Hotel Downtown?

No, at Grand Hotel Downtown, there aren't any guestrooms that list a balcony.

Grand Hotel Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 208 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 236 out of 1001 reviews
Rating 4 - Poor. 124 out of 1001 reviews
Rating 2 - Terrible. 148 out of 1001 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Tim

Business traveler
Disliked: Cleanliness, amenities
Hotel location is right in the trashiest place in Frankfurt. Room was smelling bad. Street noises from outside. Floor was broken in the hallway. Hairs in the shower.
Stayed 7 nights in Nov 2025

4/10 Poor

Daniel

Stayed 2 nights in Nov 2025

2/10 Terrible

Daniel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The service, breakfast, and shower were adequate. But the surrounding location is frightening, probably the most dangerous street in Frankfurt, and there's a lot of noise from the night parties.
Stayed 3 nights in Nov 2025

2/10 Terrible

Paige

Business traveler
Not a safe location
Stayed 2 nights in Oct 2025

2/10 Terrible

Naiele, Bakersfield

Disliked: Cleanliness, amenities, property conditions & facilities
BED BUGS!!!! Disgusting filth ridden MOTEL… they really catfish you would be pictures. There are holes punched in the wall, floor boards coming up, and worst of all, bedbugs! And when I left the Front Desk staff know about this on checkout, they said “well the person before you in that room didn’t complain“. Will probably because the person before me didn’t have sensitive skin and didn’t react as quickly. But I’m pretty sure they got it as well. I have multiple bites on my arms and now instead of resting when I get home, I will have to be sanitizing everything. No accountability whatsoever. Do not stay in this hotel unless you’re absolutely desperate and don’t mind getting bedbugs!!
Stayed 1 night in Oct 2025

2/10 Terrible

AYAKO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

2/10 Terrible

Osvaldo

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We checked in which was very quick. Got to the room and we found a hole in the wall, dead bug on the floor, holes in the floor and cigarette burns on the bathroom vanity.
Stayed 1 night in Oct 2025

8/10 Good

Dave

Stayed 1 night in Oct 2025

2/10 Terrible

Lois

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

SANTHOSH KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean room...
Stayed 1 night in Sep 2025

6/10 Okay

Mane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Lori

Stayed 3 nights in Sep 2025

2/10 Terrible

Roy Edward

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing commendable about this venue. Staff were polite. Just. Even the low price is too much to pay.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here!

I selected this hotel based on its proximity to the train station. My suggestion is research the area prior to booking. The area is dirty, unsafe, and is very loud! Street noise, loud music, people yelling…it was difficult to sleep. The rooms are dark, the floors in the hallway are damaged! The hotel has an unpleasant smell! The breakfast is below average. I found hotel staff to be uncaring and not helpful.
Stayed 3 nights in Sep 2025

2/10 Terrible

Pamphinette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend.
Stayed 1 night in Sep 2025

4/10 Poor

Dawa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So noisy and dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Vijay deep

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room tidy and comfortable. Outside noise is constant
Stayed 2 nights in Jul 2025

8/10 Good

Oleg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked personal's politeness. Disliked very much a neighborhood around the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great. Very near to the station which was what we were after, the room was clean and tidy, though some of the flooring was quite damaged on the 5th floor where we stayed. We loved the decor of the hotel which was very well done. The only downside was that the hotel is surrounded by strip clubs and walking back to the hotel in the evening did not always feel totally safe. This is not the hotel’s fault but worth thinking about if you are travelling alone. Staff were courteous and we were checked in quickly. They also held our bags before check into we could explore which was great. Overall, a good experience - it’s shame about the neighbourhood!
Stayed 2 nights in Jul 2025

2/10 Terrible

Chantele

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked into the property, everywhere around us was people strung out and using drugs. They were shooting up with needles in front of the building. There was trash everywhere. When we got to the room there was water damage from the ceiling in the bathroom. The floors were wet and it smelled of urine. The toiletries were empty in the bathroom as well. The air conditioning did not work in the room, and you couldnt open the window to let in fresh air because of the stench and noise from outside. While i was changing, a man entered my room with a key while i was nude. I yelled at him and he slowly shut the door while watching me. Very unsafe and filthy hotel. The pictures advertised does not show what you get.
Water damage in the ceiling of the bathroom
Warped and peeling floors
Outside the windows
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Traveled with family
Disliked: Staff & service
Ok
Stayed 1 night in Jun 2025

2/10 Terrible

Chris

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
STAY AWAY! This property is truly awful. It's located directly within the red light district. Drug users everywhere, including directly outside the front door every night, a very unsafe area. The bedroom I had didn't even have a full length bed, if you get a room on any floor with the number ending in *14 you will end up with your knees bent all night if you're over 5 foot 9 as the bed isn't long enough. I travel a lot, and I'm genuinely not a picky person, I very rarely leave reviews… but this place is truly awful.
Stayed 3 nights in Jun 2025

4/10 Poor

Robert

Stayed 2 nights in Jun 2025

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