i use this hotel , over a period of many years. Location to central area good, for food , metro & tourism. Bed mattress & pillows have been updated, in my room 1#01. Laundry facilites have been removed , in last 3~4 wks & update is unknown, atm. Even though property interior feels “dated”, staff are friendly enough. Mandarin & Cantonese is used. English = unknown. I would use this hotel again , in future.