Nunca aparecieron en el aeropuerto y esperé más de 3 horas
Loved that they picked you up from the airport and dropped you off 24/7 The beds were very comfortable! The mexican diningroom had great food.
Nice room and view
Property was clean and met every expectation but you have to call into a Customer Service line to reach the front desk and that resulted in long hold times. Our flight was delayed so I called the direct number listed so that we could make sure they held our room since our arrival would be much later. After 5 mins in a call queue we finally got a customer service rep who then put us on hold while he got in touch with the front desk staff. We were on hold for over 35 mins. Once we landed we had to call the same number to get a shuttle from the airport and we were put on hold once again for about 15 mins and then had to wait another almost 17 min for the shuttle at 1:30am.The shuttle wait was fine, but the long waits on hold to request check in changes, to get information and to request a shuttle was annoying. I have never experienced that at any other hotel or any other Crowne Plaza. There was also construction outside our window that was fairly noisy early in the morning but I get that is out of their control. Restaurant was great, staff was great and very accommodating onsite and the shuttle drivers were great and very knowledgeable about where we needed to go for our Disney Cruise and what time we should arrive there based on our boarding times.
Wonderful staff
AC wasn't working when we got to the room and the unit had to be replaced. Very warm over an hour.
Very nice and helpful staff
The beds were very comfortable. The transportation to and from the airport was very convenient. Would stay again
Shuttle from FLL was easy.
Crowne Plaza Hotel Fort Lauderdale Airport/Cruiseport, an IHG Hotel tiene 149 opciones de hospedaje con cafetera y tetera y secadora de cabello. Hay disponible televisión LCD con canales por cable premium y películas con cargo. Se ofrecen refrigerador y microondas. Los baños están equipados con tina o regadera y amenidades de baño gratuitas.
Los huéspedes pueden navegar en línea gracias al acceso a internet por cable y wifi gratis. Los servicios para las personas que viajan por negocios incluyen escritorio y teléfono; se ofrecen llamadas locales gratuitas (aplican restricciones). Las habitaciones también incluyen tabla de planchar con plancha y cortinas blackout. Se proporciona servicio de limpieza todos los días.
Crowne Plaza Hotel Fort Lauderdale Airport/Cruiseport, an IHG Hotel tiene alberca al aire libre y sala de fitness abierta las 24 horas. Este hotel dispone de un restaurante. Hay un bar o lounge dentro de las instalaciones de la propiedad, donde los huéspedes pueden relajarse con una bebida. Se ofrece acceso a wifi gratis.
Los huéspedes de esta propiedad de 3.5 estrellas tienen acceso a centro de negocios y salas de juntas. Este hotel de negocios también dispone de terraza, máquina expendedora y personal multilingüe. Se ofrece de forma gratuita traslado de ida y vuelta al aeropuerto disponible las 24 horas. Se ofrece estacionamiento en las instalaciones (con cargo).
En Crowne Plaza Hotel Fort Lauderdale Airport/Cruiseport, an IHG Hotel está prohibido fumar.
Este hotel se encuentra en Poinciana Park, a 1.2 km de Centro comercial Harbor Shops, y a 5 km de Las Olas Boulevard y Puerto Everglades. Centro de convenciones Greater Fort Lauderdale-Broward County se encuentra a 2.6 km (1.6 mi).
Además de una alberca al aire libre, este hotel para no fumadores tiene un restaurante y una sala de fitness abierta las 24 horas. También se ofrecen wifi gratis en las áreas comunes y traslado desde/hacia el aeropuerto gratis. Además, la propiedad dispone de un bar o lounge, estacionamiento y un centro de negocios.
Nunca aparecieron en el aeropuerto y esperé más de 3 horas
Loved that they picked you up from the airport and dropped you off 24/7 The beds were very comfortable! The mexican diningroom had great food.
Nice room and view
Property was clean and met every expectation but you have to call into a Customer Service line to reach the front desk and that resulted in long hold times. Our flight was delayed so I called the direct number listed so that we could make sure they held our room since our arrival would be much later. After 5 mins in a call queue we finally got a customer service rep who then put us on hold while he got in touch with the front desk staff. We were on hold for over 35 mins. Once we landed we had to call the same number to get a shuttle from the airport and we were put on hold once again for about 15 mins and then had to wait another almost 17 min for the shuttle at 1:30am.The shuttle wait was fine, but the long waits on hold to request check in changes, to get information and to request a shuttle was annoying. I have never experienced that at any other hotel or any other Crowne Plaza. There was also construction outside our window that was fairly noisy early in the morning but I get that is out of their control. Restaurant was great, staff was great and very accommodating onsite and the shuttle drivers were great and very knowledgeable about where we needed to go for our Disney Cruise and what time we should arrive there based on our boarding times.
We appreciate your feedback and apologize for the inconvenience with our phone system. We'll work to improve wait times. Glad to hear you enjoyed our restaurant, staff, and shuttle service. We hope to welcome you back for a smoother experience in the future
Thank you for staying with us and for taking the time to rate the hotel and provide your feedback
Wonderful staff
Thank you for staying with us and for taking the time to rate the hotel and provide your feedback
Thank you for staying with us and for taking the time to rate the hotel
Thank you for staying with us and for taking the time to rate the hotel
Thank you for staying with us and for taking the time to rate the property.