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The Carlton Hotel

3.0 star property

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Photo gallery for The Carlton Hotel

Marina
Interior
A multi-story building with balconies, a gated entrance, and parked cars.
Interior
Family Room (Deluxe) | Soundproofing, free WiFi, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
16/19 The Leas, Folkestone, England, CT20 2DU
  • Place, Leas Cliff Hall
    ‪1 min walk‬
  • Place, Lower Leas Coastal Park
    ‪1 min walk‬
  • Place, Folkestone Harbour
    ‪12 min walk‬

Room options

View all photos for Double Room

Double Room | Soundproofing, free WiFi, bed sheets

Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Soundproofing, free WiFi, bed sheets

Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

Family Room | Soundproofing, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Single Room

Single Room | Soundproofing, free WiFi, bed sheets

Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room (Deluxe)

Family Room (Deluxe) | Soundproofing, free WiFi, bed sheets

Family Room (Deluxe)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Classic Double Room, Sea View

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Folkestone

The Carlton Hotel places you next to Lower Leas Coastal Park and Leas Cliff Hall. This 70-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Leas Cliff Hall - 1 min walk - 0.1 miles
  • Lower Leas Coastal Park - 1 min walk - 0.1 miles
  • Sandgate Beach - 9 min walk - 0.5 miles
  • Folkestone Harbour - 12 min walk - 0.7 miles
  • Folkestone Beach - 16 min walk - 0.9 miles

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪The Bouverie Tap - ‬4 min walk
  • ‪The Chambers - ‬3 min walk
  • ‪Papas Fish & Chips - ‬3 min walk
  • ‪The Firkin - ‬4 min walk
  • ‪The Radnor Arms - ‬5 min walk

About this property

The Carlton Hotel

At The Carlton Hotel, guests have access to free WiFi in public areas, a business center, and express check-in. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include express check-out, a terrace, and a banquet hall.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Other standard amenities include coffee makers and free toiletries.

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Jul 4 - Jul 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 5 for adults and GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

Are free cancellation options available at The Carlton Hotel?

The Carlton Hotel provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at The Carlton Hotel?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at The Carlton Hotel on Jul 1, 2026 start from $64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Carlton Hotel?

This hotel is located in Folkestone, just steps from Leas Cliff Hall and Leas Lift, and within a short walk of Lower Leas Coastal Park. You'll also find Folkestone Beach and Sandgate Beach less than a mile away.

Will I be able to park at The Carlton Hotel?

Yes, self parking is offered for free at the hotel.

Does The Carlton Hotel include a casino?

No, The Carlton Hotel doesn't have a casino.

Is there an indoor pool at The Carlton Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Carlton Hotel?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a beach view and free WiFi.

Are there hot tubs at The Carlton Hotel?

No, this hotel doesn't have a spa tub.

Does The Carlton Hotel feature a restaurant that includes a breakfast menu?

Yes, The Carlton Hotel serves continental breakfast each morning for a surcharge from its restaurant.

Does The Carlton Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Carlton Hotel.

Are there connecting rooms at The Carlton Hotel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at The Carlton Hotel?

No, there aren't any guestrooms at The Carlton Hotel that offer a balcony.

The Carlton Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 153 out of 1004 reviews
Rating 8 - Good. 204 out of 1004 reviews
Rating 6 - Okay. 215 out of 1004 reviews
Rating 4 - Poor. 160 out of 1004 reviews
Rating 2 - Terrible. 272 out of 1004 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good wi fi. Staff very friendly.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities
We always stay at the carlton when visiting folkstone the staff are very friendly and flexible with helping out its always hasstle free.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Benita

Liked: Cleanliness, amenities, property conditions & facilities
Clean room & friendly staff
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Hugo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibly the worst hotel I’ve ever stepped foot in. A Dirty, smelly, confusing layout, unwelcoming hell hole.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to stay for a night and it says free parking. This was three weeks ago and I just had a 120 pound parking fine come to me for parking in their carpark. Its a bad place. Dirty, cold and filled with scallywags doing drugs.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Becky

Disliked: Staff & service
Great location
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming
Stayed 3 nights in Dec 2025
Verified

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, amenities
Lovely sea view
Stayed 1 night in Nov 2025
Verified

8/10 Good

Richard

Liked: Staff & service, room comfort
Ideal for an overnight stay before getting the ferry from Dover the next day
Stayed 1 night in Jul 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good I was happy staying there
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Second time this month
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Tina

Liked: Staff & service
Disliked: Cleanliness
Cleaner is definitely NOT doing their job! Yes the hotel is dated but theres absolutely no excuse for bad cleaning it'll ruin their business. Cleaner was outside our window smoking all morning so we couldn't even open the window in our room. Reception staff very friendly and helpful couldnt fault them at all.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the room was immaculate Most impressive for me was the bar area which was warm and inviting Thank you for a wonderful stay
Stayed 1 night in Sep 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night stay at Carlton Hotel

Staff on reception were friendly and helpful and check-in was quick and easy. My room contained everything I required during my stay.
Stayed 1 night in Sep 2025
Verified

8/10 Good

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with our stay and it was a very reasonable price we would saty there again
Stayed 2 nights in Jun 2025
Verified

8/10 Good

George

Liked: Cleanliness, staff & service
Great location near the sea. The hotel is old and characteristic but clean. The staff were friendly and helpful especially the receptionist as she helped with the parking and provided useful info.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Jeanette

Disliked: Property conditions & facilities
Great location
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay and host thank you.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Hannah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is wonderful right on the seafront, with a car park. The property itself could do with modernising throughout. The bar area vibe doesn’t match the style of the building. My room wasn’t particularly clean the headboard had dust and the tv was covered in dust and the remote was sticky and dirty. The shower didn’t have hot water. We didn’t have a comfortable sleep as the bed was hard and lumpy. If the rooms had a refresh it would be a great place to stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

francisco j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks guys love my stay with you
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Fitim

Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting place. Avoid at all costs
Stayed 1 night in Dec 2025
Verified

8/10 Good

adrian

Liked: Cleanliness, staff & service, room comfort

Friendly staff

Very basic, but friendly staff and good location
Stayed 1 night in Jul 2025
Verified

8/10 Good

LINDA

Liked: Staff & service
good location. comfortable room and great staff
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Lou

Liked: Cleanliness, staff & service, room comfort
Nice budget hotel. Great location. Coffee and breakfast could be a lot better.
Stayed 3 nights in Jun 2025