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Hotel Casazul

2.5 star property
Hotel in Flores with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Casazul

View from property
1 bedroom, in-room safe, desk, blackout drapes
Front of property
Terrace/patio
Reception

Popular amenities

  • Room service
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle La Union, Flores, Peten, 01010
  • Church of Our Lady of the Remedies
    ‪3 min walk‬
  • Flores Dock
    ‪5 min walk‬
  • Maya Mall
    ‪11 min walk‬
  • Flores (FRS-Mundo Maya Intl.)
    ‪5 min drive‬

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Room options

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Single Room

  • 172 sq ft
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Single Room

Premium Single Room | 1 bedroom, in-room safe, desk, blackout drapes

Premium Single Room

  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Double Room

1 bedroom, in-room safe, desk, blackout drapes

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • Lake view
  • Sleeps 2
  • 1 Large Twin Bed and 1 Double Bed

View all photos for Basic Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Basic Twin Room

  • 172 sq ft
  • Sleeps 2
  • 1 Large Twin Bed and 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | 1 bedroom, in-room safe, desk, blackout drapes

Standard Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Lake view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room

  • Lake view
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Bed

About the neighborhood

Flores

Hotel Casazul places you next to Church of Our Lady of the Remedies and Las Guacamayas Biological Station. Each of the 9 rooms at this hotel includes a balcony, a refrigerator, and a TV.

What's nearby

  • Las Guacamayas Biological Station - 2 min walk - 0.1 miles
  • Church of Our Lady of the Remedies - 3 min walk - 0.2 miles
  • Flores Dock - 5 min walk - 0.3 miles
  • Maya Mall - 11 min walk - 0.6 miles
  • San Miguel & Tayazal - 20 min drive - 3.6 miles

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 11 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬4 min drive
  • ‪Raices Bar & Grill - ‬6 min walk
  • ‪Raices Del Lago - ‬35 min drive
  • ‪Ristoranto Terrazzo - ‬2 min walk
  • ‪Pollo Campero - ‬12 min walk

About this property

Hotel Casazul

Hotel in Flores with a 24-hour front desk
Hotel Casazul features free WiFi in public areas, express check-in, and free newspapers. Airport transportation is made easy with an airport shuttle (available 24 hours) for GTQ 50.70 per person. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a terrace and laundry facilities.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Balconies, refrigerators, and ceiling fans are also standard.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-10 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casazul
Casazul Flores
Hotel Casazul
Hotel Casazul Flores
Hotel Casazul Hotel
Hotel Casazul Flores
Hotel Casazul Hotel Flores

Frequently asked questions

Is free cancellation available at Hotel Casazul?

Hotel Casazul offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What can I see around Hotel Casazul?

This hotel is located in Flores, just steps from Church of Our Lady of the Remedies and Las Guacamayas Biological Station, and within a short walk of Flores Dock. You'll also find Lake Petén Itzá and Maya Mall less than a mile away.

Is parking available on site at Hotel Casazul?

No, there isn't parking at this hotel.

Does Hotel Casazul feature a casino?

No, Hotel Casazul doesn't have a casino.

Will I find an indoor pool at Hotel Casazul?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Casazul?

Couples staying at this hotel will appreciate amenities like a terrace and a 24-hour front desk plus some guestrooms include lake views.

Are there hot tubs at Hotel Casazul?

No, this hotel doesn't have a spa tub.

Does Hotel Casazul have a restaurant with a breakfast menu?

No, Hotel Casazul doesn't have a restaurant that serves breakfast.

Will Hotel Casazul allow pets to stay free of charge?

No, pets aren't allowed at Hotel Casazul.

Are there connecting rooms at Hotel Casazul?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Casazul?

The closest major airport to Hotel Casazul is Flores (FRS-Mundo Maya Intl.), which is 2.2 mi away (11 minutes by car).

Are there rooms with balconies at Hotel Casazul?

Yes, every guestroom at Hotel Casazul comes with a balcony with some featuring lake views.

Hotel Casazul Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 90 out of 198 reviews
Rating 8 - Good. 88 out of 198 reviews
Rating 6 - Okay. 15 out of 198 reviews
Rating 4 - Poor. 1 out of 198 reviews
Rating 2 - Terrible. 4 out of 198 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

JOSE

Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Lindsey

Liked: Cleanliness, staff & service
The location is good (on the island) and the staff were friendly. The free coffee and bread rolls was nice, in the absence of breakfast being available. The room was a bit dark, as the advertised balcony isn't really a balcony but a small enclosed room attached to the room. The terrace is nice but there is no bar service (although the minibar is well priced). The staff were friendly but not very forthcoming with information unless asked. For example, I only found out about the swimming pool (at a nearby hotel), wifi, terrace and coffee because I either asked or looked for it. The hotel is clean and the bed was comfortable. The shower was hot and had good water pressure.
Stayed 3 nights in Mar 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great value on the water! Clean, safe, AC, great views to the water, bed was nice. It’s a little dated, but clean and everything is close. But be prepared, like all hotels in Flores you have to search for parking. There must have been 20 restaurants within 200 yards walk.
Stayed 1 night in Mar 2025

10/10 Excellent

Olivia

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy spot in Flores. Great views of the lake. Receptionists very friendly and allowed me to store my luggage after checkout. WiFi did not work very well so relied on my phone’s data.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fabio A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the staff very helpful and corteus.
Stayed 1 night in Feb 2025

10/10 Excellent

Jola

Stayed 2 nights in Feb 2025

10/10 Excellent

Henry De La

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Showers are really powerful and the room was really clean. Part of the terrace was being repainted but nonetheless the outlook was beautiful. We didn’t eat here so can’t comment on the food.
Stayed 4 nights in Nov 2024

10/10 Excellent

Me

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor. Friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casazul was fantastic. Great views of the lake and sunset, lots of great dining options extremely close and great staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in 2 different rooms at this property because I was there for a week. I loved my room with the balcony, the beds are comfortable and my view was so peaceful and great. The second room looked out onto the street whichI didn't like as much, but was only there for one night. There were not too many bugs, just some ants and small beetles in the room sometimes. I did have a gecko in my room one night, but he exited on his own and this is common in this area. The water was only hot one day, but it's ok because it is so hot in Flores, you'll be wanting a luke warm/cool shower. The staff is super friendly and helpful. I would stay here again.
Stayed 7 nights in Jun 2024

10/10 Excellent

Alexander

Stayed 1 night in May 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, awesome veranda

Great place. Excellent location. All of the staff were friendly and helpful. The sunset view from the veranda was superb! The only drawback was the bed which was worn and sloping. Otherwise this place was pretty perfect.
Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Casazul was just excellent!
Stayed 3 nights in May 2024

10/10 Excellent

Corrie

Stayed 2 nights in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Rodolfo

Stayed 1 night in Apr 2024

8/10 Good

Irma

Traveled with partner
Liked: Amenities
I love the open sit are wiyh the beautiful lake view
Stayed 1 night in Mar 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024