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Hotel Casa Amelia

3.0 star property
Hotel with a full-service spa, steps from Church of Our Lady of the Remedies

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Photo gallery for Hotel Casa Amelia

View from property
Lobby sitting area
Standard Room, 1 King Bed, Lake View | Premium bedding, in-room safe, blackout drapes, free WiFi
Standard Room, Lake View | Premium bedding, in-room safe, blackout drapes, free WiFi
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Spa
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
Calle La Unión, Flores, Petén
  • Place, Church of Our Lady of the Remedies
    ‪2 min walk‬
  • Place, Flores Dock
    ‪3 min walk‬
  • Place, Maya Mall
    ‪10 min walk‬
  • Airport, Flores (FRS-Mundo Maya Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Double Room

  • 15 sq ft
  • Sleeps 2
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Double Room, 1 Double Bed

  • 150 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 King Bed, Lake View

Standard Room, 1 King Bed, Lake View | Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Room, 1 King Bed, Lake View

  • 172 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Lake View

Standard Room, Lake View | Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Room, Lake View

  • 172 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Premium bedding, in-room safe, blackout drapes, free WiFi

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Room, 1 King Bed

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Flores

Hotel Casa Amelia places you next to Church of Our Lady of the Remedies and within a 5-minute walk of other popular sights like Las Guacamayas Biological Station. This 3-star hotel welcomes guests with 13 rooms and conveniences like a full-service spa, free in-room WiFi, and free airport drop-off.

What's nearby

  • Church of Our Lady of the Remedies - 2 min walk - 0.1 miles
  • Las Guacamayas Biological Station - 2 min walk - 0.1 miles
  • Flores Dock - 3 min walk - 0.2 miles
  • Maya Mall - 10 min walk - 0.5 miles
  • Central Park - 13 min walk - 0.7 miles

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 4 min drive

Restaurants

  • ‪Raices Bar & Grill - ‬3 min walk
  • ‪El Sótano - ‬4 min walk
  • ‪Maple & Tocino - ‬2 min walk
  • ‪Restaurante Típico Imperio - ‬4 min walk
  • ‪Maracuyá - ‬5 min walk

About this property

Hotel Casa Amelia

Hotel with a full-service spa, steps from Church of Our Lady of the Remedies
A full-service spa, a rooftop terrace, and free WiFi in public areas are featured at Hotel Casa Amelia. Airport transportation is made easy with a free shuttle from the hotel to the airport (available on request). The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include a terrace and laundry facilities.
Guests can expect free WiFi and 26-inch TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include ceiling fans and safes.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 16.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 per person
  • Rollaway bed fee: USD 16.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the free airport drop-off service.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Casa Amelia Flores
Hotel Casa Amelia
Casa Amelia Flores
Casa Amelia
Hotel Casa Amelia Hotel
Hotel Casa Amelia Flores
Hotel Casa Amelia Hotel Flores

Frequently asked questions

What's there to see around Hotel Casa Amelia?

This hotel is located in Flores, just steps from Flores Dock and Las Guacamayas Biological Station, and within a short walk of Lake Petén Itzá. You'll also find Maya Mall and Central Park less than a mile away.

Will I be able to park at Hotel Casa Amelia?

No, there isn't parking at this hotel.

Is there a spa available at Hotel Casa Amelia?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Casa Amelia feature a casino?

No, Hotel Casa Amelia doesn't have a casino.

Will I find an indoor pool at Hotel Casa Amelia?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Casa Amelia?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Hotel Casa Amelia?

No, this hotel doesn't have a spa tub.

Does Hotel Casa Amelia have a restaurant that serves breakfast?

Yes, Hotel Casa Amelia serves a cooked-to-order breakfast for a surcharge each morning at Restaurante Casa Amelia.

Will Hotel Casa Amelia allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Casa Amelia.

Are there connecting rooms at Hotel Casa Amelia?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Casa Amelia?

The closest major airport to Hotel Casa Amelia is Flores (FRS-Mundo Maya Intl.), which is 2.1 mi away (4 minutes by car).

Are there rooms with balconies at Hotel Casa Amelia?

No, you won't find guestrooms with balconies at Hotel Casa Amelia.

Reviews

Hotel Casa Amelia Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 37 out of 78 reviews
Rating 8 - Good. 26 out of 78 reviews
Rating 6 - Okay. 15 out of 78 reviews
Rating 4 - Poor. 0 out of 78 reviews
Rating 2 - Terrible. 0 out of 78 reviews

Reviews

6/10 Okay

zara

Liked: Cleanliness, staff & service

It was ok...

Maybe it was the room we got, we got the penthouse on the roof. When we first came in, there was no power so it took a while for the water to start coming through. but these things usually don't bother me. These were my issues with the room... no mirror in the bathroom or place to hang your towels. The AC made this loud noise while sleeping at night. The shower dint have flat walls so if you're tall, it will be a complicated shower LOL That being said, the staff was really nice and it's central. Flores is so tiny no matter where you stay on the island. you will be central. Maybe the other rooms aren't as bad but I don't think our room was worth $90/night.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay in Flores, staff were very helpful and helped with bags, our questions and taxi to the airport. We had the very top room with a great view over the water and our own spiral staircase! The town is small so easy to walk around and get everywhere from here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Claire

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff, & also restaurant & housekeeping staff were helpful & really friendly. The room had plenty of space for 3 of us our stuff, beds were quite comfortable. We ate several meals in the restaurant—everything was quite good. We would definitely stay again if we get an opportunity!
Stayed 3 nights in Feb 2025

6/10 Okay

Migdalia

Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and have a relaxing vacation is close to everything and at the same time is quiet
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great room, poor staff

The room was quite comfortable and clean, and aircon works well. I did not understand why they had wall lamps on both sides of bed with no possibility to turn it on, nor the fan on the ceiling. Internet works sometimes. When there was heavy rain, then the internet service could be spotty. Reception was not really helpful. I kept asking them for a shuttle and they never responded. So I took a tuktuk from the airport to the hotel instead. I tried to wait for a tour to come pick me up but the lobby was completely dark and I tried opening the door to look but did not see anyone. I went back to my room wondering about the tour group and fell asleep. About 20 minutes later, the tour person came, and they tried to knock on my door. Which was stupid because I am profoundly deaf and would not be able to hear the door. They shared surveillance camera with the tour guide. I wondered about my privacy concerns. I don't know if I would come back here due to the reception.
Stayed 2 nights in Jul 2024

10/10 Excellent

Annette

Is an excellent hotel. The hotel was cleaned and staffs were friendly. The restaurant served good food. The location was excellent and the Wifi was very good to connect. Also, it had hot water and air conditioning. We recommend this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Clean ,affordable great staff very knowledgeable and property was centrally located. Would definitely stay there again if in the area .
Stayed 2 nights in Jan 2024

8/10 Good

vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great and affordable hotel to stay at!! the restaurant downstairs is super nice and convenient. great to have AC in the room too as it gets sooooo hot in flores. the view from the room was beautiful and the sunsets were great! only feedback is that the wifi was really bad from the room and wouldn’t connect. other than that great stay!!
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

6/10 Okay

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of the city or town
Stayed 1 night in Dec 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place Great Price

I really liked this hotel, they put me in a room on top of the roof overlooking the lake. Everything is in super close walking distance, it was clean and it had air conditioning.
Stayed 3 nights in Nov 2022

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It overlooks the lake. Clean and friendly. Nice restaurant. Beds very comfortable.
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing property but get some wifi

Great property, great location, great staff. Poor wifi.
Stayed 3 nights in Jun 2022

10/10 Excellent

Rebecca

Stayed 1 night in May 2022

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this little island, and this hotel. The views on the lake from the rooms are magical, the staff was awesome, and the restaurant on the ground floor made delicious local dishes. I would love to stay here again.
Stayed 1 night in Apr 2022

8/10 Good

elyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last stop on a solo Guatemala trip

I really enjoyed my stay - I had a room on the third floor that opened up to the rooftop terrace. I enjoyed sitting on the roof listening to music, drinking beers & enjoying the sunset. It was nice that the hotel was right on the water. The room was very clean with great air conditioning, a pretty comfortable bed and soap/toiletries were provided. My only issue was that one morning when I woke up to take a shower there was no water coming from either the sink or shower head. I also had problems with hot water on two days. This was my last stop in Guatemala so I was somewhat used to this but it was a bit frustrating. My last night there was no hot water and I just decided to wait until the morning for a shower, but it was the same situation in the morning. I did finally let the front desk aware of this which they attempted to fix but it was too late since I was shortly checking out, I do recognize that I should have informed them of the problem earlier. Other than this issue, I did enjoy my stay at this hotel.
Stayed 3 nights in Dec 2021

10/10 Excellent

Randy, Golden, CO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view was great, having a good restaurant with good food was enjoyable.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel has a good location and nice terrace. The room on the top floor has a great view but the ceiling is really low and not good for anyone tall. We were moved to a new room but the AC unit barely worked and was extremely loud.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Delicious drinks and wonderful sunset view

Room was comfortable though the weather was hot. AC worked great, but took a while to cool down the room. Food at the restaurant in the hotel was fantastic! We came back multiple times for breakfast, drinks, and dinner. Staff was very helpful and took care of our bookings to go see Tikal. Sunsets from the rooftop were also beautiful
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival around 10:30pm, the person checking us in didn’t speak English, so we had some struggles communicating about payment. He was very understanding and let us wait until the next day to sort it out though. Everything was clean and the restaurant downstairs is excellent!
Stayed 2 nights in Jun 2019

10/10 Excellent

Ty, Salt Lake City

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a beautiful view of the lake. The rooms were clean and was a great place to crash for the night. Flores was amazing and loved it.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to visit and the location is great. A easy located at in front of the lake. A safe place to walk at night and unbeatable price for the one bedroom.
Stayed 1 night in Apr 2019