4/10 Poor
Ethan
Oct 27, 2024
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very Poor Room
The room we stayed in did not feature in any of the photos the hotel shows online - I booked a standard double. It did not have a safe as advertised. The bed was extremely uncomfortable. The window opened out onto an outdoor terrace space that was used by others staying at the hotel (people could drink and smoke on the "terrace") resulting in the curtains in our room being drawn 24/7 for privacy. There was no bedside lamp, but did have a very dim light above the headboard of the bed. The fan in the bathroom did not work, meaning the mirrors were constantly steamed up - the shower also leaked. The floors were dirty and dusty, soles of our white socks were black if we walked around the room with no shoes on. There were no plug sockets on either side of the bed, the room had a general lack of sockets (one above the TV and one next to the desk, the fridge - which was not very cold - took up the usage of the other socket).
Very poor experience at this accommodation. I highly recommend looking elsewhere or booking a "premium" room so that you definitely avoid the room I was given. It was not worth the money.
Ethan
Stayed 5 nights in Oct 2024
