6/10 Okay
David
Traveled with family and small children
Jul 18, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pictures of the interior of the hotel convey stateliness, but this is not a 4-star boutique hotel. It is an ageing property. Not shabby, but just old. The rooms have old paint and old fixtures and furnishings. (The room and the room safe were accessible with old-style keys rather than digital.) There was not enough horizontal space in the bathroom; I had to leave my shaving kit on the floor.
We had to be re-located from our triple room when a terribly foul odour started coming from the air vent. The re-location was handled quickly, but we wondered why that had happened, and whether other guests had experienced it.
The pool area provided a very welcome respite from the summer heat, but there was one day when the staff did not clean it. (We had the impression that the hotel was short-staffed.) The staff members we dealt with were all friendly, attentive, and hard-working. The concierge helped us with taxis and dinner reservations.
The quality of the breakfast was average at best.
The hotel is located a short walk from Porta Romana where we found a few good restaurants, cafes, and a nice gelateria. It was easy to figure out the bus routes into the centre of town. (Note to parents: fit adults may be able to walk all the way to the river and into the centre, but it's too far for young kids to walk.)
Overall, our stay was pleasant. After a day among the crowds it was nice to retire to a quiet neighbourhood.
David
Stayed 5 nights in Jul 2025
