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Hotel Santa Maria Novella

4.0 star property
VIP Access

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Photo gallery for Hotel Santa Maria Novella

View from property
Rooftop bar
Exterior
Suite, City View | Interior
Free daily buffet breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬
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Room options

View all photos for Superior Room, City View

View from room

Superior Room, City View

8.8 out of 10
Excellent
(15 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 581 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, desk

Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, desk

Superior Triple Room

10.0 out of 10
Exceptional
(9 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Triple Room, City View

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building | Premium bedding, minibar, in-room safe, desk

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1109 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(51 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

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Exterior

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About the neighborhood

Florence

Located in Historic Centre of Florence, Hotel Santa Maria Novella is next to popular attractions like Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. This 71-room, 4-star hotel has free in-room WiFi along with a gym and a rooftop terrace.

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 miles
  • Basilica of Santa Maria Novella - 2 min walk - 0.1 miles
  • Via de' Tornabuoni - 2 min walk - 0.1 miles
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.4 miles
  • Central Market - 7 min walk - 0.4 miles

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Ristorante Buca Mario - ‬2 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk
  • ‪Cantinetta Antinori - ‬2 min walk
  • ‪giaogiao stazione firenze - ‬2 min walk
  • ‪Banki Ramen - ‬1 min walk

About this property

Hotel Santa Maria Novella

Hotel Santa Maria Novella offers a gym, a rooftop terrace, and free WiFi in public areas. Self parking is offered for EUR 48 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this boutique hotel include conference space, express check-in, and express check-out.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Jun 2 - Jun 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 48 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The onsite parking garage is open from 7 AM-11:30 PM.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 48 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number IT048017A16HEG2O5Z

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella

Santa Maria Novella Hotel

Santa Maria Novella Florence

Hotel Santa Maria Novella Hotel

Hotel Santa Maria Novella Florence

Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

Are free cancellation options available at Hotel Santa Maria Novella?

Hotel Santa Maria Novella provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Santa Maria Novella?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Novella on Jun 14, 2026 start from $407, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Santa Maria Novella?

This hotel is situated in Historic Centre of Florence, just steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella, and within a short walk of Cathedral of Santa Maria del Fiore. You'll also find Ponte Vecchio and Uffizi Gallery less than a mile away.

Will I be able to park at Hotel Santa Maria Novella?

Yes, covered parking is offered for EUR 48 per day.

Does Hotel Santa Maria Novella include a casino on the premises?

No, Hotel Santa Maria Novella doesn't have a casino.

Will I find an indoor pool at Hotel Santa Maria Novella?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Santa Maria Novella?

Amenities that appeal to couples at this boutique hotel include premium bedding, a minibar, and turndown service.

Does Hotel Santa Maria Novella have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Santa Maria Novella have a restaurant that serves breakfast?

Yes, Hotel Santa Maria Novella serves free buffet breakfast each morning from its cafe.

Will Hotel Santa Maria Novella allow pets to stay free of charge?

Yes, cats and dogs can stay for free at Hotel Santa Maria Novella.

Does Hotel Santa Maria Novella have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Santa Maria Novella?

The closest major airport to Hotel Santa Maria Novella is Florence Airport, Peretola (FLR), which is 4.2 mi away (25 minutes by car).

Can I book a room with a balcony at Hotel Santa Maria Novella?

No, there aren't any guestrooms at Hotel Santa Maria Novella that offer a balcony.

Does Hotel Santa Maria Novella have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Santa Maria Novella.

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 832 out of 1000 reviews
Rating 8 - Good. 115 out of 1000 reviews
Rating 6 - Okay. 33 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

sheri

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room. Great location. Wonderful breakfast buffet. Very courteous and helpful staff highly recommend.
Stayed 3 nights in Feb 2026

10/10 Excellent

Cara

Stayed 2 nights in Feb 2026

10/10 Excellent

Yevgeniy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Feb 2026

10/10 Excellent

Thomas

Everything about this hotel is fabulous. The staff. Kevin was terrific and gave great restaurant recommendations. The decor is classic traditional and spotless. Couldn’t recommend it more highly. When I return to Florence I will definitely stay there.
Stayed 3 nights in Feb 2026

10/10 Excellent

MELISSA

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel exceeded my expectations. The view was absolutely stunning, and I was genuinely surprised by the size of the room. It is rare to find such spacious and comfortable accommodations, and it made the trip that much more relaxing. The staff was truly the highlight of the experience. They are hands down some of the best I have ever encountered. Whether I needed help with directions around the city or advice on finding the best local restaurant in town, they went above and beyond to make sure I was taken care of. I am already looking forward to my next trip to Florence, and I won't be looking anywhere else. I will only be staying here!
Stayed 1 night in Feb 2026

6/10 Okay

Bradley, seattle

Stayed 1 night in Oct 2025

10/10 Excellent

Ava

Stayed 2 nights in Jan 2026

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness
I love this hotel. The staff was excellent and helpful. It’s a wonderful location lovely and very convenient both to the train station and to the sites of Florence. I can’t say enough wonderful things thank you for everything.
Stayed 4 nights in Jan 2026

10/10 Excellent

Heidi, Chandler

Stayed 2 nights in Jan 2026

8/10 Good

Mark

Stayed 3 nights in Jan 2026

10/10 Excellent

Deepak

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was excellent and courteous staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Johanny

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia, New York

Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, really pleasant room, the best shower water pressure we have experienced in all of our European stays.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about this hotel. You should book here to stay in Florence, and book here now before it fills up. The staff are incredibly friendly and helpful. The location is very central- 5 min walk one direction to the Santa Maria Novella train station, 5 minutes in another direction to the Duomo. Within walking distance to multiple museums and the Ponte Vecchio. Many, many restaurants within walking distance. There is also a pharmacy, convenience/grocery store and a self service laundromat all within <5 min walk (all very helpful for international travelers!). The hotel also is on a beautiful Piazza you can walk around. The breakfast is incredible- freshly made to order coffee, hot foods, cold cuts, breads, yogurts, something for everyone. The rooms are spacious and room service is INCREDIBLE- they will come around multiple times a day and even lay out slippers and put a bedtime chocolate on your pillow for you before bedtime! I would absolutely stay here again and hope I get to do so again- incredible experience!
Stayed 4 nights in Dec 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely and helpful, location was great and view was wonderful.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jw

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful hotel, terrific breakfast, very pleasant and helpful staff, and the hotel is located is in a great area of the city. Easy access to loads of restaurants, the train station, the central market, and loads of museums/churches
Stayed 7 nights in Dec 2025

10/10 Excellent

John Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, great bathroom, turndown service, luxurious robes and linens
Stayed 6 nights in Dec 2025

10/10 Excellent

Chloe

Stayed 2 nights in Nov 2025

10/10 Excellent

Thomas

Stayed 7 nights in Nov 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great staff. mostly good english. great location. sad it was winter and didn't eat on terrance.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hussain

Traveled with family
Liked: Amenities, property conditions & facilities
Breakfast should have more variety
Stayed 5 nights in Nov 2025

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - just minutes from San Marco square, which is why we picked it. Hotel is older, room a little tired, but staff were really nice and the breakfast was good. Thank you!
Stayed 4 nights in Nov 2025

10/10 Excellent

James

Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. We love staying there. Staff is great, Roos are super nice and clean. Wonderful
Stayed 1 night in Nov 2025