Hotel Real

3.0 star property
Hotel connected to a rail/subway station in Florence with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Real

Reception hall
Lobby sitting area
Minibar, in-room safe, soundproofing, iron/ironing board
Self parking (EUR 5 per day)
Daily buffet breakfast (EUR 10 per person)

Reviews

4.8 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Viale Luigi Gori 31, Florence, FI, 50127
  • Place, Piazza di Santa Maria Novella
    ‪11 min drive‬
  • Place, Ponte Vecchio
    ‪17 min drive‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪17 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min walk‬

Room options

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Queen Bed

Double Room (In Annex Building)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Florence

Hotel Real places you within 2 miles (3 km) of Arno River and Cascine Park. This 55-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a 24-hour front desk. It's connected to a rail/subway station in central Florence and also close to Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella.

What's nearby

  • Cascine Park - 13 min walk - 0.7 miles
  • Piazza di Santa Maria Novella - 11 min drive - 3.5 miles
  • Ponte Vecchio - 17 min drive - 5.5 miles
  • Uffizi Gallery - 17 min drive - 5.5 miles
  • Cathedral of Santa Maria del Fiore - 17 min drive - 4.0 miles

Getting around

  • Firenze Cascine Station - 5 min drive
  • Guidoni Tram Stop - 7 min walk
  • Florence Airport, Peretola (FLR) - 6 min drive

Restaurants

  • ‪Wine Bar - ‬10 min walk
  • ‪beercode - ‬10 min walk
  • ‪Panineria da Bitu - ‬15 min walk
  • ‪Il Barco - ‬13 min walk
  • ‪Bivio Ristorante Pizzeria - ‬4 min walk

About this property

Hotel Real

Hotel connected to a rail/subway station in Florence with a 24-hour front desk
Hotel Real features free WiFi in public areas and a garden. Self parking is available for EUR 5 per day. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets.
Guests can expect free WiFi and 21-inch TVs with cable channels. Bathrooms offer hair dryers and bidets. Minibars, free local calls, and safes are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (EUR 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Minibar

More

  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Real Firenze Florence
Hotel Real Florence
Real Florence
Hotel Real Firenze
Hotel Real
Hotel Real Hotel
Hotel Real Florence
Hotel Real Hotel Florence

Frequently asked questions

Is free cancellation available at Hotel Real ?

Hotel Real provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What is there to do around Hotel Real ?

This hotel is located in Florence, close to Cathedral of Santa Maria del Fiore, Ponte Vecchio, and Uffizi Gallery. You'll also find Basilica of Santa Maria Novella and Piazza di Santa Maria Novella within a short drive.

Will I be able to park at Hotel Real ?

Yes, secured parking is offered for EUR 5 per day.

Does Hotel Real feature a casino?

No, Hotel Real doesn't have a casino.

Will I find an indoor pool at Hotel Real ?

No, there is no indoor pool at this hotel.

Is Hotel Real good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as proposal/romance packages and concierge services.

Does Hotel Real have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Real have a restaurant that serves breakfast?

Hotel Real offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Real allow pets to stay for free?

No, pets aren't allowed at Hotel Real .

Are there connecting rooms at Hotel Real ?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Real ?

The closest major airport to Hotel Real is Florence Airport, Peretola (FLR), which is within a mile.

Are there rooms with balconies that I can book at Hotel Real ?

No, you won't find guestrooms with balconies at Hotel Real .

Hotel Real Reviews

Reviews

4.8
Rating 10 - Excellent. 18 out of 251 reviews
Rating 8 - Good. 37 out of 251 reviews
Rating 6 - Okay. 54 out of 251 reviews
Rating 4 - Poor. 51 out of 251 reviews
Rating 2 - Terrible. 91 out of 251 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Olivia

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not for me

My wife and I were traveling Europe for our honeymoon and this is one place we decided to stay. We were led to believe the hotel had laundry and was close to lots of places to eat but this was incorrect, all the restaurants close by were all shut down permanently as far as I can tell and the only laundry service was almost 15 euros each to wash and dry which is maybe normal but when we’re let to believe the hotel had this service it’s something we did not budget for. As for the room the floors were dirty with broken tiles that moved when stepped on, the shower head holder was broken(not a big deal but annoying) and there was only one towel between us which is not super fun when you have been traveling all night and sweating all day and all you want to do is shower before bed, I asked for more towels but apparently that was the last one and we just had to deal with it(not a big deal I know but it seemed like things kept getting added to the pile, although he couldn’t help us with most of the issues the man at the front desk front desk was friendly and he tried to help us so I have to give credit where credit is due. All in all the photos look much nicer than the place and they are not accurate at least in the room we stayed in and I wouldn’t recommend staying here.
Stayed 2 nights in Jul 2025

4/10 Poor

Niyog

Traveled with family
Disliked: Amenities, property conditions & facilities
Very strong Smoking smell on the room and bathroom even though we don’t smoke. Struggled to sleep at night due to that smell. As we had a pram. Staff was very helpful to take the pram upstairs to the room. However, if there was big it would have been very helpful.
Stayed 2 nights in Jun 2025

6/10 Okay

Chris

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Judah

Stayed 1 night in Jun 2025

4/10 Poor

MARTYN

Had to move accommodation

I booked 2 nights at hotel. 1st night okay 2nd day went back to hotel to find it had been closed by Court Order due to fire regulations The Local Police and Fire Brigade enforcement Officers were in attendance
Stayed 2 nights in Oct 2021

2/10 Terrible

Sara, Las Vegas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t stayed in that hotel because they decided go cancel my reservation. Please if you have charged me I need my money back because I left. The owner cancel my reservation because I arrived at 12 midnight, this is the first time this happens to me and I’ve been using expedia for 16 years
Stayed 1 night in Oct 2021

2/10 Terrible

riccardo

Liked: Staff & service
Stayed 1 night in Aug 2021

2/10 Terrible

Nestor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible and Arrogant threatened! Not recommended!

Very arrogant staff and not gentle to welcome us. My wife booked in this hotel real because they confirmed and given the confirmation number. We went in that hotel to rest for nothing and more than 5 kms away we take the bus from center, and only they said we have no room for that price I booked and they cancelled, because they said the price of their hotel is up, less than €200 then we leaved! After then one staff try to turn back us in hotel but were upset and angry for there arrogant treating us.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, comfortable, and 24/7 restaurant at one side. The hotel was better than expected. Great price/quality
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly they double charged me pretending they could not find my reservation. Then they were rude and unprofessional. The room was dirty, not seat in the toilet, no A/C nothing at all. Terrible experience i wish you would drop this location. Never again for me.
Stayed 1 night in Sep 2020

6/10 Okay

Thiago César

Worse place I stayed in Italy.

Worse place I stayed in Italy. The reception guy Laughed of my face many times when I was talking about the problems. Disgusting!
Stayed 1 night in Aug 2020

2/10 Terrible

S

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Boarding kennels

Terrible , barely fit for animals, very polite staff, very noisy, no air con , 3rd world 5 star
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better of elsewhere

Looking for a place to park our rental car and be close to light rail in to town this seemed to fit the bill and at a great price. Once my wife read some reviews she asked me to stay elsewhere, figured lets give it a shot... she was right! Except for the price and a friendly manager nothing good to say about this place. If you still feel like trying it would recommend reserving one night, whats the worst that can happen?
Stayed 3 nights in Jan 2020

2/10 Terrible

James, London

Disliked: Staff & service, amenities, property conditions & facilities
Extremely noisy guests in the next room, shouting, slamming doors constantly till 11.45pm. I complained to staff but they didn't care.
Stayed 1 night in Oct 2019

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL.COM LEAVES CUSTOMERS STRANDED!

Hotel.com neglected to inform us that this hotel was closed!! We were stranded, as we had difficulties finding another hotel, and at the same time, had to return a Rental car. So stressful, and we are still trying to recover the hotel charge, that was paid in February. Hotel.com does not acknowledge our predicament at all. Will never use this service again!!!!!!!!!!!!!!!
Stayed 1 night in Sep 2019

2/10 Terrible

Yogesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disgusting

Booked the hotel REAL, when we arrived there the hotel was shut and no information. Asked around I found that the hotel was shut month before. No information to us .Than we start running around in the taxi to find an other hotel.With lot of time and hassle we found one .Where as we end up paying high price to the new hotel and taxi bill was similar to hotel price. Its shame really that we suffer all this because of hotel management and cost me extra 150 Euros. Evan I have paid all before hand at the time of booking.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was friendly and helpful, checkin was fine. Don't ask for directions if you need specifics, we got vague abd hoped for the best. No air conditioning, not updated, pillows were basically as thick as a piece of cardboard. The bathroom was dirty, and hairdryer was probably 50+ years old. The elevator was barely big enough for a suitcase and a person.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Eric Nahum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay close to the airport

Everything was ok, my only problem was that the curtains are almost transparent!
Stayed 2 nights in Apr 2019

6/10 Okay

Jessica

Disliked: Property conditions & facilities

Seasoned travelers only!

I feel like I can't really complain about this hotel for the price. The location is convenient - it's a 7 minute walk to the tram that is one stop from the airport, so it's super convenient. That walk is through a bit of a sketchy part of town though, and it's a rough walk with luggage. But that same tram takes you directly downtown in 20 minutes, so that's a huge plus. That being said, the hotel is run-down and doesn't feel very safe. The front desk staff were friendly, the room was clean enough, but it is bare-bones when it comes to amenities. The shower would not drain and we couldn't leave the water on long enough for it to get warm and not fill up the shower stall. There are no shelves to set your stuff on in the bathroom or hooks to hang towels. There is no phone in the room and the internet was very slow. The walls are thin and there were some interesting characters in the hotel hallway. But it was a GREAT deal for us since we had an early flight out the next day and only really needed a bed to sleep in. We spent most of our money at a nicer hotel earlier in our trip. Bottom line - if you are a seasoned traveler who is used to spartan hotel conditions and are looking to save money, this place is ok. I'd compare it to a hostel. Anything beyond that, and you will be VERY unhappy with this hotel!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2019

8/10 Good

Kathy, Bend OR USA

Traveled with family
Liked: Cleanliness, staff & service
About a 10 minute walk from the airport but a good map is needed. Early morning checkout was easy. Good restaurant in the hotel.
Stayed 1 night in Dec 2018

8/10 Good

Mila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access to the airport

A very nice clean room but a bit noisy, I could hear a person snoring in the room next to mine. There was no blanket to cover myself with, just a thin bedspread. Wi-fi was easlily accessible. The hotel is very conveniently located, not far from the airport. There was a lift (elevator). The reception personnel was very hospitable and kind. I needed a taxi early in the morning and they phoned a cab company on my behalf, the cab was there in less than 5 minutes.
Stayed 1 night in Oct 2018

4/10 Poor

Maya, Florida

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There’s only 1 outlet available, bugs in the room, no toilet paper or trash can, room key difficult to use and open the room door.
Stayed 1 night in Sep 2018