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Hotel Palazzo Ognissanti

4.0 star property
VIP Access

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Photo gallery for Hotel Palazzo Ognissanti

Classic Triple Room | Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 15 per person)
Front of property
Classic Double Room | Terrace/patio
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Via Maso Finiguerra 12R, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Place, Ponte Vecchio
    ‪13 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪10 min drive‬
VIP Access
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Room options

View all photos for Classic Single Room, 1 Twin Bed

Classic Single Room, 1 Twin Bed | Minibar, in-room safe, desk, laptop workspace

Classic Single Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, laptop workspace

Classic Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, desk, laptop workspace

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Basic Double Room, 1 Bedroom (Jolly)

Basic Double Room, 1 Bedroom (Jolly) | Minibar, in-room safe, desk, laptop workspace

Basic Double Room, 1 Bedroom (Jolly)

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room - Ground Floor

Superior Double Room - Ground Floor | Minibar, in-room safe, desk, laptop workspace

Superior Double Room - Ground Floor

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Florence

Located in Historic Centre of Florence, Hotel Palazzo Ognissanti is a leisurely stroll from popular sights such as Piazza di Santa Maria Novella and Ponte Vecchio. This 44-room, 4-star hotel has in-room conveniences like refrigerators, minibars, and coffee makers.

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.2 miles
  • Cathedral of Santa Maria del Fiore - 11 min walk - 0.6 miles
  • Ponte Vecchio - 13 min walk - 0.7 miles
  • Piazza della Signoria - 13 min walk - 0.7 miles
  • Piazza del Duomo - 13 min walk - 0.7 miles

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 5 min walk
  • Florence Santa Maria Novella Station - 6 min walk
  • Florence Airport, Peretola (FLR) - 9 min drive

Restaurants

  • ‪Gamberini - ‬2 min walk
  • ‪The Joshua Tree Pub - ‬3 min walk
  • ‪Westin Excelsior Terrase - ‬3 min walk
  • ‪Il Bacaro fiorentino - ‬3 min walk
  • ‪Il Profeta - ‬1 min walk

About this property

Hotel Palazzo Ognissanti

A local mainstay since 1890, Hotel Palazzo Ognissanti offers free WiFi in public areas, free newspapers, and a terrace. Valet parking is EUR 35 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 160 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include laundry facilities, a porter/bellhop, and a gift shop.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, minibars, and coffee makers are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 40 per day; reservations required; discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Covered valet parking on site (EUR 35 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Built in 1890
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night (maximum EUR 30 per stay)
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 160 per person (roundtrip)
  • Airport shuttle fee per child: EUR 80 (roundtrip), (from 1 to 6 years old)
  • Covered valet parking fee: EUR 35 per day (in/out privileges)
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 10 per pet, per night (maximum EUR 30 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).
Property Registration Number IT048017A1Z6GL6N57

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Palazzo
Hotel Palazzo Ognissanti Hotel
Best Western Hotel Palazzo Ognissanti Florence
Best Western Palazzo Ognissanti
Best Western Palazzo Ognissanti Florence
Ognissanti
Palazzo Ognissanti
Hotel Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti
Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti Hotel Florence

Frequently asked questions

Is free cancellation available at Hotel Palazzo Ognissanti?

Hotel Palazzo Ognissanti offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Palazzo Ognissanti?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Palazzo Ognissanti on May 5, 2026 start from $289, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Palazzo Ognissanti?

This hotel is situated in Historic Centre of Florence within a 10-minute walk of Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. You'll also find Ponte Vecchio and Cathedral of Santa Maria del Fiore less than a mile away.

Is parking available on site at Hotel Palazzo Ognissanti?

Yes, covered valet parking is offered for EUR 35 per day with in/out privileges.

Does Hotel Palazzo Ognissanti feature a casino?

No, Hotel Palazzo Ognissanti doesn't have a casino.

Is there an indoor pool at Hotel Palazzo Ognissanti?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Palazzo Ognissanti?

Amenities that appeal to couples at this hotel include a minibar, free wired internet, and slippers.

Are there hot tubs at Hotel Palazzo Ognissanti?

No, this hotel doesn't have a spa tub.

Does Hotel Palazzo Ognissanti feature a restaurant that includes a breakfast menu?

Hotel Palazzo Ognissanti offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Palazzo Ognissanti allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Palazzo Ognissanti for a fee of EUR 10 per pet, per night.

Are there connecting rooms at Hotel Palazzo Ognissanti?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Palazzo Ognissanti?

The closest major airport to Hotel Palazzo Ognissanti is Florence Airport, Peretola (FLR), which is 3.9 mi away (9 minutes by car).

Are there rooms with balconies that I can book at Hotel Palazzo Ognissanti?

Yes, some guestrooms at Hotel Palazzo Ognissanti offer a balcony.

Hotel Palazzo Ognissanti Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 148 out of 491 reviews
Rating 8 - Good. 193 out of 491 reviews
Rating 6 - Okay. 103 out of 491 reviews
Rating 4 - Poor. 38 out of 491 reviews
Rating 2 - Terrible. 9 out of 491 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean. Our shower drain was a bit slow, but everything else worked. The breakfast had a nice selection that everyone enjoyed.
Stayed 1 night in Dec 2025

10/10 Excellent

Milana

Liked: Cleanliness, amenities
It was very nice experience
Stayed 1 night in Dec 2025

10/10 Excellent

Mercedes

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Wonderful stay in Venice! “I had a fantastic stay at Palazzo Ognissanti. The location couldn’t be better — just a 5-minute walk from St. Mark’s Square, which made it incredibly convenient for exploring Venice. The hotel was very clean, and the staff was truly excellent: friendly, helpful, and always attentive. I highly recommend this hotel for anyone visiting Venice!”
Stayed 2 nights in Nov 2025

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is a nice option for a quick stay in Florence - the hotel is near the train station and also just a few steps away from Lungarno. Unfortunately, there was construction right above our room that started at 9 AM, so we left earlier than we originally planned.
Stayed 1 night in Nov 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Staff , room, location all good.
Stayed 1 night in Oct 2025

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly, efficient staff, our well-furnished and comfortable room and the generous and tasty breakfast. Its location is also very convenient for the rail station and airport bus, tourist sights and local restaurants.
Stayed 3 nights in Sep 2025

8/10 Good

Portia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polite and helpful service

Good customer service, polite and helpful receptionist. Nice breakfast and location is close to most of the sightseeing.
Stayed 3 nights in Sep 2025

4/10 Poor

Gevik

Traveled with family
Disliked: Amenities, property conditions & facilities
This hotel should be 2 star or less. Good location but room and breakfast was horrible. Staff were friendly and helpful but I would never go back.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rachele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location close to the Arno River and the city center. Had a delicious pizza around the corner and there is also a small grocery store for last minute necessities and water! The staff was very kind, and the breakfast was delicious. They offer free luggage storage which was convenient. Within walking distance from the main train station. We loved our stay and will be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Winfield, Elginburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was exceptional; privacy was appreciated
Stayed 7 nights in May 2025

8/10 Good

Ron

We stayed 3 nights at this hotel and love the convenience of how close it was to everything. We walked to all the major attractions and great restaurants nearby. The service was amazing, we had an early morning tour and had to leave before breakfast. The front desk staff organized a packed breakfast and it was ready to go when we got there. We also love the disposable slippers they left in the room, nice touch. The only thing we didn’t like was we could hear kids running on the floor above, other than that we thoroughly enjoyed our stay. Great breakfast too.
Stayed 3 nights in May 2025

8/10 Good

Kimberly

Traveled with partner
Very basic but clean and close to the places we wanted to visit. The lobby is very modern and has been updated but the rooms are pretty old.
Stayed 2 nights in May 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Todo bien.
Stayed 1 night in Apr 2025

10/10 Excellent

Joshya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is amazing. The place is centrally located. Even after we check out, they were willing to keep our luggage while we go sightseeing. The location is perfect. Roms were clean and very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value.

Great budget hotel in central Florence.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alberto, Cambridge

Stayed 1 night in Jan 2025

10/10 Excellent

Graciela, San Francisco

Stayed 2 nights in Jan 2024

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and very quiet. The staff was helpful and friendly. The room was a bit small and the WiFi had issues at times. The hotel is located conveniently around places to see within about 10 min walk. It is close to the train station as well. Overall, very happy staying at this hotel!
Stayed 6 nights in Nov 2024

8/10 Good

Spencer, Stouffville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aayush

Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Milenko

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Ninfa Karelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I love the hotel, very friendly help me a lot with my taxi we were 6 people, love the area close to the cathedral, 100% Happy
Stayed 2 nights in Jul 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
The room was incredible small but it had a cute balcony.
Stayed 1 night in Jun 2024

10/10 Excellent

Derek, Vancouver

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed many times at Palazzo Ognissanti and really enjoyed the spacious room for the three of us. Very convenient location for the train and the city centre. Will definitely stay again here when back in Florence!
Stayed 2 nights in Jun 2024