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Hotel Alessandra

2.0 star property
Riverfront hotel with a bar, steps from Salvatore Ferragamo Museum
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Photo gallery for Hotel Alessandra

Lobby sitting area
City view
Suite, River View (Baccio) | Living area | TV
City view from property
Classic Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Borgo Santi Apostoli 17, Florence, FI, 50123
  • Place, Palazzo Vecchio
    ‪3 min walk‬
  • Place, Piazza della Signoria
    ‪3 min walk‬
  • Place, Uffizi Gallery
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪15 min drive‬
VIP Access
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Room options

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 247 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 247 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Private Bathroom (External)

Single Room, Private Bathroom (External) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room, Private Bathroom (External)

  • City view
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room, River View

10.0 out of 10
Exceptional
(7 reviews)
  • River view
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, River View (Baccio)

Suite, River View (Baccio) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, River View (Baccio)

  • River view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, City View

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Quadruple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Quadruple Room

  • Sleeps 4

View all photos for Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room

  • Sleeps 1

View all photos for Single Room With Private External Bathroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room With Private External Bathroom

  • Sleeps 1

View all photos for Basic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Double Room

  • Sleeps 2

Superior Double Room With River View

  • Sleeps 2

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

  • Sleeps 3

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 3

View all photos for Classic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • Sleeps 2

Suite With Terrace

  • Sleeps 4

View all photos for Deluxe Room With City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room With City View

  • Sleeps 2

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About the neighborhood

Florence

Located in Historic Centre of Florence, Hotel Alessandra is adjacent to Salvatore Ferragamo Museum and within a 5-minute walk of other popular sights like Piazza della Signoria. This 25-room hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services.

What's nearby

  • Palazzo Vecchio - 3 min walk - 0.2 miles
  • Piazza della Signoria - 3 min walk - 0.2 miles
  • Uffizi Gallery - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 7 min walk - 0.4 miles
  • Piazza del Duomo - 7 min walk - 0.4 miles

Getting around

  • Unità Tram Stop - 9 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 12 min walk
  • Florence Airport, Peretola (FLR) - 26 min drive

Restaurants

  • ‪Caffe delle Carrozze | Gelateria Artigianale - ‬2 min walk
  • ‪Caffè dell'Oro - ‬2 min walk
  • ‪Ristorante Orologio - ‬2 min walk
  • ‪La Terrazza - The Sky Bar at The Continentale - ‬2 min walk
  • ‪La Bussola - ‬3 min walk

About this property

Hotel Alessandra

Riverfront hotel with a bar, steps from Salvatore Ferragamo Museum
Hotel Alessandra features free WiFi in public areas and a library. Offsite parking is offered for a fee. Front-desk staff can assist with luggage storage, tours or tickets, and dry cleaning/laundry.
Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and bidets. Safes, phones, and desks are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 6:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 28.00 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM—-7:30 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alessandra Florence
Alessandra Hotel
Hotel Alessandra
Hotel Alessandra Florence
Hotel Alessandra Hotel
Hotel Alessandra Florence
Hotel Alessandra Hotel Florence

Frequently asked questions

Are free cancellation options available at Hotel Alessandra?

Hotel Alessandra offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to see around Hotel Alessandra?

This hotel is situated in Historic Centre of Florence, just steps from Ponte Vecchio and Piazza della Signoria, and within a short walk of Piazza di Santa Maria Novella. You'll also find Palazzo Vecchio and Uffizi Gallery less than a mile away.

Is there parking available at Hotel Alessandra?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 28.00 per day (discounts available).

Does Hotel Alessandra feature a casino on the premises?

No, Hotel Alessandra doesn't have a casino.

Is there an indoor pool at Hotel Alessandra?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Alessandra?

At this riverfront hotel, couples will appreciate amenities like a bar plus some guestrooms include river views and rainfall showerheads.

Are there hot tubs at Hotel Alessandra?

No, there isn't a spa tub at this hotel.

Does Hotel Alessandra have a restaurant that serves breakfast?

Hotel Alessandra offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Alessandra allow pets to stay free of charge?

No, pets aren't allowed at Hotel Alessandra.

Does Hotel Alessandra have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Alessandra?

The closest major airport to Hotel Alessandra is Florence Airport, Peretola (FLR), which is 4.6 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Hotel Alessandra?

No, there aren't any guestrooms with balconies at Hotel Alessandra.

Hotel Alessandra Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 564 out of 849 reviews
Rating 8 - Good. 208 out of 849 reviews
Rating 6 - Okay. 53 out of 849 reviews
Rating 4 - Poor. 13 out of 849 reviews
Rating 2 - Terrible. 11 out of 849 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Fahad, Victorville

Stayed 1 night in Nov 2025

10/10 Excellent

Juliana

Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely great! Wish we could’ve stayed longer.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location to explore Florence! Monti, Alessandra, and Lorenzo make you feel like family. We will absolutely stay here again when in Florence.
Stayed 1 night in Oct 2025

8/10 Good

Justine

Liked: Staff & service, property conditions & facilities, room comfort
An old building with its issues but overall it was good. The shower did not drain at all, and the elevator is tiny but it worked well. The age of the building adds to its charm.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Continental breakfast was outstanding. The hotel was right in the heart of Florence, within easy walking distance to all the sites. The staff was very helpful. The room was spacious and clean. It included a safe for valuables.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely wonderful and so knowledgeable!! Staff were so funny, and Monty and Andrea?were teaching us to speak Italian!! Very central we walked miles and miles every day, but everything was within walking distance. I would recommend this place to anybody!!
Stayed 7 nights in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were set to stay in Florence for three days before joining a tour group for the rest of our vacation. I chose Hotel Alessandra because it seemed to have the best combination of price, location, and overall charm/vibe. We were not disappointed at all. We were delayed a day when a connecting flight was canceled. When we arrived to check in we were told that they felt bad for us that that happened and that we'd get free breakfast for the days that we were there. They definitely did not have to do that, but every part of the staff was above and beyond with kindness and helpfulness throughout our stay. The location was superb with the entrance in a quiet alley (Florence is one of the safest cities I've been in, so don't worry about that), but you are truly right in the middle of things with great shops, restaurants, and landmarks all very, very close. I'm sure all of the rooms are different because of the age of the building, but ours was palatial, with parquet flooring, huge windows overlooking the river, and a full bathroom with tub. A couple of tips: 1. Stairs. The building was built in the 1500's so there are a lot of stairs. The lift doesn't start until the first landing, so there will be at least a few stairs every time you come or go. BUT… 2. While the lift looks strange (built into the middle of the stairwell, don't be afraid of it. It functions perfectly and is part of the experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff- very accommodating
Stayed 1 night in Oct 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service
Vintage but clean and spacious room. Had air conditioning but was not needed because temperature was nice. Great staff always committed with giving a great service. Very diligent and enthusiastic. 30 steps to get to an elevator which accommodates 1 person plus luggage, doable but has to be taken into consideration for elderly and people traveling with kids.
Stayed 2 nights in Oct 2025

10/10 Excellent

Francisco

Stayed 1 night in Oct 2025

10/10 Excellent

MELANIE, LOUISVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most amazing find!! Such a beautiful hotel on an amazing street and so close to EVERYTHING!! Monte and Alex checked us in and just wonderful! Our room was so spacious I left a garment lol .. and they arranged mailing it for us! Definitely would stay here again!! And definitely need to get back to Florence .. so magical
Stayed 1 night in Sep 2025

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! Location..great! Breakfast…very good. However I can only give the hotel 4 stars because of the stairs. 100 stairs to get to our room. Only but still 50 if you take the elevator part of the way. I feel the hotel needs to make this clearer as this could greatly effect future guests choices.
Stayed 5 nights in Oct 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location to visit places like the Uffizi, the Galleria, Ponte Vecchio, and close to so many amazing food options and shopping areas. It’s an old building, but the facilities are wonderfully up to date and the front desk staff were absolutely excellent! Highly recommend to anyone visiting Florence!
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2 night stay was great. Fantastic location and incredible service. The only thing that could have improved our stay was a coffee maker in the room or at least a way to heat water for tea.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient location. Very safe. Room was clean and comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location! You walk out the door and you are less than 5-10 minutes walking to every major attraction in Florence! Don’t worry about the stairs, there is a landing every 10 or so steps to rest if you need it. Service was amazing and we really appreciated them holding onto our bags until our next stop was available much later in the day.
Stayed 1 night in Oct 2025

8/10 Good

Holly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great - friendly, helpful, interested in making us comfortable. Super location, walkable to many of the local sights. Only downside was the flight of steps up to the lift.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, fabulous staff, very comfortable bed. Excellent walkable location in the heart of the old town.
Stayed 2 nights in Oct 2025

6/10 Okay

Ronald

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not recommended for anyone with mobility issues. In order to reach the hotel office there were 30 stairs before reaching a rather small elevator. We also had to descend a dozen more stairs to get to our room. Room was great and the staff and breakfast were excellent.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very kind and helpful! They allowed us to store luggage prior to check-in so we could get an early start to exploring the city. The manager explained the history of the building and helped us with finding places around the hotel. The place was so clean and the rooftop terrace was beautiful. Great location and would highly recommend it!
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff. Very clean room and perfect location near the ponte, vecchio and sights
Stayed 3 nights in Sep 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay, you could not ask for friendlier or more helpful staff. The location can’t be beat for visitors who want to walk everywhere. Located just minutes from the Duomo, the Uffizi gallery and across the Ponte Vecchio, the Pitti Palace and Boboli gardens, amazing. We had a larger sized room with tv, mini fridge and safe. Would definitely recommend.
Stayed 6 nights in Sep 2025

10/10 Excellent

Penny

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Randolf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean Hotel with character, friendly and helpful staff, perfect location to explore the area by foot, good range for breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrice D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Florence haven

The staff was very helpful. When I got mixed up on the breakfast time and missed it, the front desk insisted on bringing croissants and orange juice to my room. Very convenient to the Ponte Vecchio, but on a quiet side street.
Stayed 4 nights in Sep 2025

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