Hotels in Flatt's Village

"Very new facility so things look spotless. Friendly staff. Great view. All in all excellent stay in every aspect. I can add the following nit picking points that hopefully the hotel can improve: 1) one day the towels were not replenished at the ocean level pool, despite multiple calls; 2) In our guest room at least, one can use a few more hooks to hang robes, towels etc; 3) also in our room, just one very small trash can by the toilet, would recommend one more in the living room, and maybe one more for recycling; 4) 4 pools yes, but at least one is so small it should be called a big hot tub :-) As I said, nit picking."

"Staff was very friendly and accommodating. They did accidentally deliver our room service breakfast to the wrong room one morning but we're quick to make it right and didn't charge us for the inconvenience. The concierges were very helpful and went above and beyond to help us when we asked for anything."

"This was our 2nd stay, nice to see all the work they have done. We only ate breakfast at Grotto Bay, which was really good. The beach at Grotto bay is phenomonal, staff very nice! Grounds really well kept. Rooms are very clean but alittle dated. Overral really enjoyed our stay!"