SureStay Hotel By Best Western Fernley

2.5 star property
Hotel in Fernley with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for SureStay Hotel By Best Western Fernley

Lobby
Suite, 1 King Bed, Non Smoking, Microwave | Individually furnished, desk, laptop workspace, iron/ironing board
Suite, 1 King Bed, Non Smoking, Microwave | Individually furnished, desk, laptop workspace, iron/ironing board
Seasonal outdoor pool
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
1405 Newlands Drive East, Fernley, NV, 89408
  • Place, The Silverado Casino
    ‪2 min walk‬
  • Place, Millennium Park
    ‪4 min drive‬
  • Place, Grand Sierra Resort Casino
    ‪35 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪38 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Microwave

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Fernley

Located within a 5-minute walk of The Silverado Casino, SureStay Hotel By Best Western Fernley is within 2 miles (3 km) of Millennium Park. This hotel has 66 rooms and welcomes guests with conveniences like free breakfast, free self parking, and a hot tub.

What's nearby

  • The Silverado Casino - 2 min walk - 0.1 miles
  • Millennium Park - 4 min drive - 1.6 miles
  • Tesla Gigafactory - 24 min drive - 24.4 miles
  • Sparks Marina Park - 31 min drive - 37.1 miles
  • Grand Sierra Resort Casino - 35 min drive - 42.2 miles

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 39 min drive

Restaurants

  • ‪Love's Travel Stop - ‬5 min drive
  • ‪Subway - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Wendy's - ‬5 min drive

About this property

SureStay Hotel By Best Western Fernley

Hotel in Fernley with free breakfast and a seasonal outdoor pool
Guests of SureStay Hotel By Best Western Fernley enjoy free WiFi in public areas, a hot tub, and a seasonal outdoor pool. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include express check-out, laundry facilities, and a vending machine.
Guests can expect WiFi and TVs with satellite channels. Along with relaxing touches like hydromassage showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and ironing boards.
A seasonal outdoor pool and a hot tub are on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15.00 per pet, per day
  • 3 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

Frequently asked questions

What is there to do near SureStay Hotel By Best Western Fernley?

This hotel is located in Fernley, just steps from The Silverado Casino. You'll also find Truckee River and Green Valley Park within a short drive.

Is parking available on site at SureStay Hotel By Best Western Fernley?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does SureStay Hotel By Best Western Fernley include a casino?

No, SureStay Hotel By Best Western Fernley doesn't have a casino.

Is there an indoor pool at SureStay Hotel By Best Western Fernley?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from May until September.

Is SureStay Hotel By Best Western Fernley a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub as well as a seasonal outdoor pool and free breakfast.

Does SureStay Hotel By Best Western Fernley have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does SureStay Hotel By Best Western Fernley have a restaurant that serves breakfast?

SureStay Hotel By Best Western Fernley offers free full breakfasts though there is no restaurant.

Does SureStay Hotel By Best Western Fernley allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SureStay Hotel By Best Western Fernley for a fee of USD 15.00 per pet, per day.

Does SureStay Hotel By Best Western Fernley have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at SureStay Hotel By Best Western Fernley?

No, there aren't any guestrooms with balconies at SureStay Hotel By Best Western Fernley.

SureStay Hotel By Best Western Fernley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1005 reviews
Rating 8 - Good. 313 out of 1005 reviews
Rating 6 - Okay. 184 out of 1005 reviews
Rating 4 - Poor. 73 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sammy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant as always.
Stayed 1 night in Sep 2025

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room for reasonable cost.
Stayed 1 night in Sep 2025

8/10 Good

steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

huelon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Richard

Traveled with partner
It was ok.
Stayed 1 night in Sep 2025

8/10 Good

Gary

Stayed 1 night in Sep 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

James, Panorama City

Liked: Cleanliness, staff & service
Nice budget motel.
Stayed 1 night in Sep 2025

10/10 Excellent

Roy

No
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Choose another hotel, not this one

None of our requests were honored. Booked an accessible room and was given an upstairs room instead. "That's all we have available." My wife is handicapped and there is NO elevator. Booked a second room and asked that it be adjacent or at least close to the first room. It was as far away as possible.
Stayed 3 nights in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean, staff excellent, tv had an issue he tried getting it to work but it never did. The bed size was supposed to be queen but it was a full size, it was comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Robby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Thomas

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Motel refused to change the date of my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Vladimir

Stayed 1 night in Aug 2025

6/10 Okay

Marian

Stayed 1 night in Aug 2025

4/10 Poor

Gabriela

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Byron, EVANSTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here multiple times. Always good. Very friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very warm, welcoming and helpful
Stayed 1 night in Aug 2025

2/10 Terrible

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Nick

Liked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Shower handle not working normally

It would have been nice to have been informed when we checked in that you have to pretty much pull the shower handle out to where you feel like it would break to use it in room 102. We weren't able to take a shower, because we couldn't get it to work and we were afraid of breaking it. We mentioned it the gal at the front desk, who told us what we needed to do to get it to work. It was too late for us, we were checking out shortly after breakfast as we had a long journey still ahead of us. They need to inform all their front desk people to mention the shower in that room, so that doesn't happen to anyone else.
Stayed 1 night in Aug 2025

4/10 Poor

Claire

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed was fine but overall the room was not very clean. 😬
Stayed 2 nights in Aug 2025

10/10 Excellent

Evan

Stayed 4 nights in Aug 2025