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SureStay Hotel By Best Western Fernley

2.5 star property
Hotel in Fernley with free breakfast and a seasonal outdoor pool

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Photo gallery for SureStay Hotel By Best Western Fernley

Business center
Exterior
Seasonal outdoor pool
Individually furnished, desk, laptop workspace, iron/ironing board
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk

Explore the area

View in a map
1405 Newlands Drive East, Fernley, NV, 89408
  • Place, The Silverado Casino
    ‪2 min walk‬
  • Place, Green Valley Park
    ‪8 min drive‬
  • Place, Fernley 95A Speedway
    ‪10 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Fernley

Located within a 5-minute walk of The Silverado Casino, SureStay Hotel By Best Western Fernley is within 2 miles (3 km) of Millennium Park. This hotel has 66 rooms and welcomes guests with conveniences like free breakfast, free self parking, and a hot tub.

What's nearby

  • The Silverado Casino - 2 min walk - 0.1 miles
  • Millennium Park - 4 min drive - 1.6 miles
  • Green Valley Park - 8 min drive - 2.7 miles
  • Fernley 95A Speedway - 10 min drive - 8.4 miles
  • Tesla Gigafactory - 24 min drive - 24.6 miles

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 39 min drive

Restaurants

  • ‪Love's Travel Stop - ‬5 min drive
  • ‪Subway - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Wendy's - ‬5 min drive

About this property

SureStay Hotel By Best Western Fernley

Hotel in Fernley with free breakfast and a seasonal outdoor pool
Guests of SureStay Hotel By Best Western Fernley enjoy free WiFi in public areas, a hot tub, and a seasonal outdoor pool. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include express check-out, laundry facilities, and a vending machine.
Guests can expect WiFi and TVs with satellite channels. Along with relaxing touches like hydromassage showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and ironing boards.
A seasonal outdoor pool and a hot tub are on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Lobby
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The price is $137
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15.00 per pet, per day
  • 3 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

Frequently asked questions

What is there to do near SureStay Hotel By Best Western Fernley?

This hotel is located in Fernley, just steps from The Silverado Casino. You'll also find Truckee River and Millennium Park within a short drive.

Will I be able to park at SureStay Hotel By Best Western Fernley?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does SureStay Hotel By Best Western Fernley include a casino?

No, SureStay Hotel By Best Western Fernley doesn't have a casino.

Is there an indoor pool at SureStay Hotel By Best Western Fernley?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from May until September.

What amenities will couples enjoy at SureStay Hotel By Best Western Fernley?

Couples staying at this hotel will appreciate amenities like a soaking tub as well as a seasonal outdoor pool and free breakfast.

Are there hot tubs at SureStay Hotel By Best Western Fernley?

Yes, this hotel has a spa tub.

Does SureStay Hotel By Best Western Fernley have a restaurant that serves breakfast?

SureStay Hotel By Best Western Fernley offers free full breakfasts though there is no restaurant.

Does SureStay Hotel By Best Western Fernley allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SureStay Hotel By Best Western Fernley for a fee of USD 15.00 per pet, per day.

Does SureStay Hotel By Best Western Fernley have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at SureStay Hotel By Best Western Fernley?

No, at SureStay Hotel By Best Western Fernley, there aren't any guestrooms that list a balcony.

Reviews

SureStay Hotel By Best Western Fernley Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 375 out of 1004 reviews
Rating 8 - Good. 311 out of 1004 reviews
Rating 6 - Okay. 186 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 4 nights in Aug 2025

8/10 Good

Jennifer

Stayed 1 night in Jul 2025

4/10 Poor

Don R

Stayed 1 night in Jul 2025

10/10 Excellent

Kathy R

Stayed 1 night in Jul 2025

6/10 Okay

chuck

Disliked: Staff & service

can't change anything after check-in !!!!!!

had knee trouble walking up stair, request change to first floor, they just kept saying they were full, the atitude is just unacceptable.
Stayed 10 nights in Jul 2025

4/10 Poor

Tom

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Inna

Stayed 1 night in Jul 2025

4/10 Poor

CHRISTINE, WEST JORDAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chloe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean room, clean bathroom. Bed was comfortable. Great staff. Easy parking right by our room. Easy check in. Lots of great breakfast options! Would stay again!
Stayed 1 night in Jul 2025

6/10 Okay

Joel

Stayed 1 night in Jul 2025

10/10 Excellent

Tannah, Rio Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the employees stood out her name was candy. She was super nice very helpful. Very respectful if me and my family come back to stay honestly would be mostly because of her. We really really did have a good stay thank you so much and I can see you’re like a one woman army in the morning. Thank you.
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for us
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

8/10 Good

MartyAnn

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Relatively quiet. Desk clerks were very nice. Housekeeping didn’t come back once they passed the room. Ice machine—needs a second one for 2nd floor & the one on the main level needs updated makes ice very slowly had to go to the office where they had a bag of ice to give me @ 9:00pm
Stayed 5 nights in Jun 2025

6/10 Okay

Nancy

Traveled with family
Stayed 2 nights in Jul 2025

2/10 Terrible

Leo

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The beds and pillows are outdated, the whole hotel needs to be remodeled, the rooms were worn and need new flooring, they gave us one room with no hot water to shower, later gave my mom another room after complaining, the staff there was excellent and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Roy, CoeurdAlene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pet friendly with a HUGE dog room
Stayed 3 nights in Jul 2025

2/10 Terrible

Allison

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in, they checked us under the wrong person and we walked into a single bed room for 4 people. I went back and they told me I booked a single bed room and then confirmed my name again to find they checked in the wrong person. We go to the right room and the power is out, which wasn’t the hotels fault. The room had hole in the bathroom door, blood stains on pillow case, brown stains on hand towels, and pubic hair on the side of the tub. I asked about the pool at check in and they told me where it was. My kids get dressed for the pool and go down to find the pool and hot tub empty with a sign saying they are renovating. That would have been something they could have told us when we asked about it at check in. The eggs were watered down and gritty. I will say the staff were friendly, but they were scattered and ill informed and the property was a mess. The area around the hotel was shady and not somewhere I would hang out at night. I would not recommend this hotel to anyone.
Stayed 3 nights in Jun 2025

6/10 Okay

TERESA

Stayed 2 nights in Jul 2025

6/10 Okay

Christine

Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Jeff

Traveled with family
Stayed 1 night in Jul 2025

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Out of all the hotels that we have been in in the last 2 weeks, this is the nicest one and the best breakfast they could ever have. Very clean, very nice front desk, people. Very nice housekeepers
Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

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