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Fairbanks hotels essential information
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Recent Beach Resorts & Hotels Reviews
Westmark Fairbanks Hotel & Conference Center
3/5 Okay
"Even booking 5 months ahead, I did not get the room with a king bed I paid for. Upon checkin, I was told it would be 2 queen beds, it's a first come first serve basis. Then why book ahead, and pay for what you want? I had to negotiate with front desk, and finally was given a jr suite, but still with 2 queen beds. Restaurant for breakfast hardly open. No one called to follow up on my grievance or if I was happy. Lamps in room didn't work, light socket in bathroom was loose, no housekeeping, that I know of, and the iron had old moldy water in it, brown and dirty. Found out this hotel was bought out by Hilton, so for that level of hospitality the stay was a disappointment. Hilton should be escalating their service and amenities."
A verified traveler stayed at Westmark Fairbanks Hotel & Conference Center
Posted 9 hours ago
