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Basin Park Hotel and Spa

3.0 star property

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Photo gallery for Basin Park Hotel and Spa

Exterior
Game room
Sports bar
Interior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

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12 Spring St, Eureka Springs, AR, 72632
  • Place, Basin Spring Park
    ‪1 min walk‬
  • Place, Eureka Springs City Auditorium
    ‪3 min walk‬
  • Place, Eureka Springs District Court
    ‪5 min walk‬

Room options

View all photos for Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds | Individually decorated, individually furnished, iron/ironing board

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed | Individually decorated, individually furnished, iron/ironing board

Premium Single Room, 1 King Bed

9.0 out of 10
Wonderful
(113 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Deluxe Single Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Standard Single Room, 1 Queen Bed

9.0 out of 10
Wonderful
(59 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Individually decorated, individually furnished, iron/ironing board

Room, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Eureka Springs

Located in Eureka Springs Historic District, Basin Park Hotel and Spa is next to popular attractions like Basin Spring Park and Eureka Springs City Auditorium. This 59-room, 3-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Basin Spring Park - 1 min walk - 0.1 miles
  • Eureka Springs City Auditorium - 3 min walk - 0.2 miles
  • Eureka Springs District Court - 5 min walk - 0.3 miles
  • Eureka Springs Historical Museum - 6 min walk - 0.4 miles
  • Eureka Springs & North Arkansas Railway - 18 min walk - 1.0 mile

Getting around

  • Northwest Arkansas Regional Airport (XNA) - 71 min drive

Restaurants

  • ‪Mud Street Cafe - ‬1 min walk
  • ‪Balcony Restaurant & Bar - ‬1 min walk
  • ‪Sky Bar Gourmet Pizzeria - ‬11 min walk
  • ‪Local Flavor Cafe - ‬4 min walk
  • ‪New Delhi Deli - ‬2 min walk

About this property

Basin Park Hotel and Spa

A full-service spa, free WiFi in public areas, and a hot tub are featured at Basin Park Hotel and Spa. Transportation is made easy with an area shuttle. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include meeting rooms, a conference center, and express check-out.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ceiling fans.
Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 7 per day)
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Ropes course
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per accommodation, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Hot tub access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Nearby parking fee: USD 7.00 per day (2200 ft away)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Frequently asked questions

Is a free cancellation option available at Basin Park Hotel and Spa?

Basin Park Hotel and Spa offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Basin Park Hotel and Spa?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Basin Park Hotel and Spa on Apr 21, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Basin Park Hotel and Spa?

This hotel is situated in Eureka Springs Historic District, just steps from Basin Spring Park and Eureka Springs District Court, and within a short walk of Eureka Springs City Auditorium. You'll also find Eureka Springs & North Arkansas Railway and Gazebo Books less than a mile away.

Will I be able to park at Basin Park Hotel and Spa?

No, there isn't parking at this hotel.

Is there a spa available at Basin Park Hotel and Spa?

Spa1905 is the hotel's spa and services include sports massages, deep-tissue massages, body wraps, and couples treatments.

Does Basin Park Hotel and Spa have a casino?

No, Basin Park Hotel and Spa doesn't have a casino.

Is there an indoor pool at Basin Park Hotel and Spa?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Basin Park Hotel and Spa good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and a full-service spa.

Are there hot tubs at Basin Park Hotel and Spa?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Basin Park Hotel and Spa feature a restaurant that includes a breakfast menu?

Yes, Basin Park Hotel and Spa serves a full breakfast for a surcharge each morning at Eureka Springs Restaurant.

Does Basin Park Hotel and Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Basin Park Hotel and Spa for a fee of USD 35 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Basin Park Hotel and Spa?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at Basin Park Hotel and Spa?

No, there aren't any guestrooms with balconies at Basin Park Hotel and Spa.

Does Basin Park Hotel and Spa have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Basin Park Hotel and Spa.

Basin Park Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1002 reviews
Rating 8 - Good. 245 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a cool old building, everything was clean. Location is perfect but you might want to bring earplugs for sleeping.
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Location, location, location! Great staff, good room on 4th floor with no one above us. Free parking at an off site lot; there is a shuttle. We love the historic status of the Basin. Free coffee in the lobby in the a.m. Could live without the added resort fee.
Stayed 1 night in Dec 2025

6/10 Okay

Tony

Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful. Went above and beyond to make our visit fun. The activities they offer are great. The whole area is fantastic. We will be visiting again. 10 out of 10
Stayed 3 nights in Dec 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Robbin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes. Yes.
Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so kind and went above and beyond to make sure we had a great stay. The Basin had a lot of great amenities and was walking distance to many shops and restaurants. Plan on staying again in the future.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, amenities
Friendly staff, didn't need to ask for anything, bed could've been better quality, very beautiful
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and historic hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable experience
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay here, would recommend this place for everyone! Loved the uniqueness and the atmosphere and amenities. The game room was also, house keeping keeps the place spotless. And staff was amazing with any help we needed.
Stayed 1 night in Dec 2025

10/10 Excellent

Berenda

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. They were extremely helpful. Loved the historical hotel. The room was very clean and we had a wonderful view. Absolutely loved the whole experience! Definitely planning on more stays in the futures
Stayed 1 night in Nov 2025

8/10 Good

Sheri

Traveled with group
Liked: Cleanliness, staff & service
Great location. I love older buildings. If you like everything updated to generic gray on gray, this is not your place.
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything about this hotel was great
Stayed 3 nights in Nov 2025

4/10 Poor

Michael

Liked: Amenities
Disliked: Staff & service
As I stated in an earlier review I was definitely disappointed with my stay at the Park Basin. From a historical perspective the hotel is remarkable. But the rooms absolutely need a redo. Very old and worn furniture. Many of pieces of furniture were partical board. Also, I realize the hotel is old but when someone was checked in above me I heard every squeak of the floor and the dull bass of thier television. Also, even though I was checked in to a room facing the back of the property with views of a hillside and other guests across the u shaped courtyard, when I open the curtain to look out the windows were absolutely filthy on the outside. My guess is they have not been cleaned for years. But what disappointed more than anything at the Bark Basin was the unfriendliness and disconnect I felt from the staff. I never came in contact with anybody that had a smile on thier face. It was incredible. If the staff was friendly and engaged I felt it would have made up for a lot. But there was no “ welcome to Park basin” and no “ how was your stay or thank you for staying with us we hope you come back and see us”! That would have been meaningful to me. But alas I won’t be back.
Stayed 3 nights in Nov 2025

10/10 Excellent

Vanessa

Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Amazing staff, clean comfortable room. Hreat location. Loved the balcony restaurant. Shittle drivers great.
Stayed 2 nights in Nov 2025

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities
Excellent staff. Room was large and comfortable.
Stayed 1 night in Nov 2025

6/10 Okay

FRED, Ocala

Traveled with family
Liked: Cleanliness, amenities
Room was very cramped. Front desk staff was not very welcoming. We did enjoy the game room and bar. We ate in the restaurant and had drinks which were fine but 18% was added to the bill for a "service pool". I looked it up and it is to pay wages to support staff. So had to leave another tip for server. Not happy with that. The shuttle service was very helpful and efficient.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Very clean. A very old building but has everything you need. Very good dining/drinking options in the hotel and a very short walk away. I didn't use this option, but they are pet friendly, as is most of the town. Zero complaints. I would go back. Parking is an issue. There is none. They have a lot (free for hotel quests) a few blocks away but it is an extreme uphill walk to the hotel. Not good with luggage. They have a shuttle that you can call for, which took about 10 minutes when we arrived, but was instant when we left.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Eureka Springs and we were so excited to stay at the Basin Hotel. Every single staff member we interacted with were unbelievably kind and fun. We even had the surprise of having an upgraded room. Of course this is an old building, but the cleanliness was up to par. We loved grabbing a couple drinks at the bar and hanging out in the game room, it was a blast. Although we enjoyed doing our fair share of walking around town, having access to the shuttle service was such a huge benefit, that alone would make me book again.
The view from the window on our floor
Stayed 1 night in Nov 2025

6/10 Okay

Robert

Traveled with group, Traveled with partner
The room was listed on our bill as a King Premium. The only thing king premium was the bed which was very comfortable. The room had one chair, no table, two dressers (not needed in a room for two people), no closet, just a shelf with hangers that blocked the one chair. Our friends who had used a different booking agent had a suite for about $100 more. Our room looked nothing like the website photo. We were quite disappointed in the room when we weren't laughing at trying to find any space for cosmetics and toothbrushes and tooth paste. We decided if our friends came over, we could sit in the shower, which was quite spacious and had a shower bench. The food was fine-the huckleberry pie was amazing-but we could have had that just by eating at the restaurant and staying at a different hotel. The parking lot system for an evening arrival is inconvenient and just a tad scary. We do not plan to return to this hotel-should have stayed where we did last time, but our friends wanted Basin.
Stayed 3 nights in Nov 2025

6/10 Okay

Stella

Liked: Staff & service
This is obviously a very old and iconic hotel in downtown Eureka Springs. Unfortunately the original historic charm and grandeur are gone; the magnificence it once had is long gone. The
Stayed 2 nights in Nov 2025

8/10 Good

Nickie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. The bed was comfortable, the hot tub would have been nice but was out of order. The restaurant on site was good. The jacuzzi in our room did not have working jets which was a disappointment, although we didn’t complain it would have been nice.
Stayed 1 night in Nov 2025

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