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Hotel VM Prisma

4.0 star property

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Photo gallery for Hotel VM Prisma

Bar (on property)
Interior
Interior
Premium bedding, minibar, in-room safe, desk
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
C/ del Fener, 14, Les Escaldes, Escaldes-Engordany, 700
  • Place, Caldea Spa
    ‪5 min walk‬
  • Place, Andorra Massage
    ‪9 min walk‬
  • Place, Pyrenees Andorra Shopping Centre
    ‪15 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪172 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Quadruple Room

Premium bedding, minibar, in-room safe, desk

Deluxe Quadruple Room

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Deluxe Room (Family)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Family)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Deluxe Room (Sextuple)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Sextuple)

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Double Room (with Sofabed)

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room (with Sofabed)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Room (Sextuple)

  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed, 3 Twin Bunk Beds and 1 Twin Sofa Bed
  • Free WiFi

Double Room

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Double Room

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

Deluxe Room (Family)

  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed
  • Free WiFi

About the neighborhood

Les Escaldes

Caldea Spa is a short stroll from Hotel VM Prisma, and other popular attractions like Pyrenees Andorra Shopping Centre are within a mile (2 km). This 55-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Caldea Spa - 5 min walk - 0.3 miles
  • Illa Carlemany Shopping Center - 5 min walk - 0.3 miles
  • Fountain Circuit 1 Trail - 5 min walk - 0.3 miles
  • Andorra Massage - 9 min walk - 0.5 miles
  • Pyrenees Andorra Shopping Centre - 15 min walk - 0.8 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 39 min drive
  • La Seu d'Urgell (LEU) - 50 min drive

Restaurants

  • ‪Hotel Tudel - ‬3 min walk
  • ‪La Tagliatella Escaldes - Engordany. Andorra - ‬2 min walk
  • ‪La Buena - ‬3 min walk
  • ‪La Mafia - ‬3 min walk
  • ‪L'informal - ‬3 min walk

About this property

Hotel VM Prisma

Hotel VM Prisma features free WiFi in public areas, coffee in a common area, and a meeting room. Self parking is available for EUR 30 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this ski hotel include express check-out, free newspapers, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, safes, and phones are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Minibar, in-room safe, desk, soundproofing
Sercotel Delfos Andorra
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Game room
8.2 out of 10, Very Good, 510 reviews
$73 nightly
The price is $81
Jul 12 - Jul 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nº14 Fourteen Restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15.00 for adults and EUR 15.00 for children
  • Self parking fee: EUR 30 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Property is also known as

Ahotels Prisma
Ahotels Prisma Escaldes-Engordany
Ahotels Prisma Hotel
Ahotels Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel
Exe Prisma Escaldes-Engordany
Exe Prisma
Ahotels Prisma Les Escaldes
Hotel Exe Prisma Andorra/Escaldes-Engordany
Exe Prisma Hotel Hotel
Exe Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel Hotel Escaldes-Engordany

Frequently asked questions

Is free cancellation available at Hotel VM Prisma?

Hotel VM Prisma offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What's there to see near Hotel VM Prisma?

This hotel is located in Escaldes-Engordany, a short 7-minute walk from Caldea Spa and also 15 minutes on foot from Pyrenees Andorra Shopping Centre. You'll also find Illa Carlemany Shopping Center and Fountain Circuit 1 Trail less than a mile away.

Is there parking available at Hotel VM Prisma?

Yes, parking is offered for EUR 30 per night.

Does Hotel VM Prisma include a casino at the property?

No, Hotel VM Prisma doesn't have a casino.

Is there an indoor pool at Hotel VM Prisma?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel VM Prisma?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, premium bedding, and a minibar.

Are there hot tubs at Hotel VM Prisma?

No, there isn't a spa tub at this hotel.

Does Hotel VM Prisma have a restaurant with a breakfast menu?

Yes, Hotel VM Prisma serves buffet breakfast for a surcharge each morning at Nº14 Fourteen Restaurant.

Does Hotel VM Prisma allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel VM Prisma.

Are there connecting rooms at Hotel VM Prisma?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel VM Prisma?

The closest major airport to Hotel VM Prisma is La Seu d'Urgell (LEU), which is 17.3 mi away (50 minutes by car).

Are there rooms with balconies at Hotel VM Prisma?

No, there aren't any guestrooms with balconies at Hotel VM Prisma.

Hotel VM Prisma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 235 out of 462 reviews
Rating 8 - Good. 182 out of 462 reviews
Rating 6 - Okay. 28 out of 462 reviews
Rating 4 - Poor. 16 out of 462 reviews
Rating 2 - Terrible. 1 out of 462 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Irvan Saputra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are really friendly and helpful, location is perfect, walking distance to the shopping area
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels is updated, very clean and the family room was huge!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff attention
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Naji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

karon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean modern hotel with friendly staff.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a lively area. Cool tips from staff and a very helpful team. Thanks for the stay
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exe Prisma hotel exceeded all of our expectations. The room was clean, spacious and comfortable. We had also purchased a half board and the food was absolutely excellent! Would definitely recommend and if I return to Andorra de la Vella, I will for sure return here again.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected for the price

We had a lovely stay in a very large room. Very comfortable and clean. Good location. Parking is 20€ extra per night.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Marianna

Liked: Cleanliness, amenities, property conditions & facilities
Property was we situated in an area that was easy walkable to shopping and restaurants. Clean and nice staff. Breakfast buffet had a very nice selection. A/C was not working very well, reported situation twice but even with repair not very cool. Center of hotel is completely open so you can see from the lobby to the top floor, this also means the sound is free to travel....at times it felt like the people in the lobby were in our room. Parking garage is fine for small cars. We had to switch to an outdoor lot to better accommodate our rental vehicle size.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Cristian

Liked: Cleanliness, amenities
Even though on website it says parking available at the property, we had to find another parking spot due to the parking being full.
Stayed 3 nights in Feb 2024
Verified

4/10 Poor

Hedieh

Liked: Cleanliness, property conditions & facilities
Our room smelled like cigarettes. Very strong! Couldn’t sleep all night. Told the receptionist. She said that she will contact the other room where they were smoking. I was disappointed that they didn’t offer to give us a different room. Just a sorry for your convenience!
Stayed 1 night in Feb 2025
Verified

8/10 Good

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal atento y habitación limpia y espaciosa. Buen desayuno
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities
Quarto muito bom, localização perfeita, café da manhã extraordinário. Único senão é que fiquei nos quartos da coluna 207 & 208, onde o duplicador da internet não alcança.
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Aline

Liked: Cleanliness
A internet bastante precária.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

LILA parente

Liked: Cleanliness, staff & service, amenities
Internet Wi-Fi péssima. Café da manhã excelente. Cama boa, quarto espaçoso, acústica deixa a desejar…. Localização excelente, estacionamento muito caro.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities
tudo impecavel
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Leonardo

Liked: Cleanliness, staff & service
Disliked: Amenities
La habitación muy buena, el personal muy bien. Lo único y que en 2025 siga de esta manera es que el wifi era muy muy malo, me oarece un servicio escencial que sea de calidad hoy en día. No hay excusas.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maria Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación super comoda
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Parfait. Hôtel très agréable et bien situé. Personnel très aimable ! Le petit moins : le prix du parking
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Chambre familiale spacieuse et propre(2 SDB 2 wc). Literie confortable. Bien décorée. Accueil attentionné. Petit déjeuner délicieux.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait.

Parfait.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

NATIVIDAD TORREÑO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico. Muy buen desayuno
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ville-veikko Tapani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ilmastointi oli melko vaatimaton. Huoneessa oli lämmintä tullessamme noin 28 ja viilennys toimi huoneessamme ainostaan ikkunan avaamalla. Käytävästä tuli äänet melko voimakkaasti huoneeseen. Muuten erittäin mainio hotelli.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortable

Confort et propreté ok, petit dej bien... Repas du soir décevant Très bien place Places de stationnement cheres et petites
Stayed 1 night in Sep 2025