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The Erzurum Hotel

Mountain ski retreat with 2 restaurants and free ski shuttles

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Photo gallery for The Erzurum Hotel

Relax in a stylish room with a large bed, flat-screen TV, and desk area.
Guests can dine in style at this beautifully designed dining area, featuring tables and chairs arranged for comfort.
Welcome to the reception area, where guests can check in and relax in the seating area.
Experience the Erzurum Hotel's inviting entrance, featuring a prominent sign and well-lit interior.
Conference room with a long table and chairs, equipped with a projector for presentations and meetings.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Ibrahim Polat Cd. 53, Erzurum, Erzurum, 25080
  • Palandöken Mountain
    ‪3 min drive‬
  • Çifte Minareli Medrese
    ‪4 min drive‬
  • Rüstem Pasha Caravanserai
    ‪4 min drive‬
  • Erzurum (ERZ)
    ‪17 min drive‬

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Room options

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Comfort Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Superior Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | View from room

Superior Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Large Twin Bed and 1 King Bed

About the neighborhood

Erzurum

Located in Palandöken within 2 miles (3 km) of Erzurum Museum, The Erzurum Hotel is within a few miles (5 km) of other popular sights such as Çifte Minareli Medrese. This 72-room hotel has 2 restaurants along with conveniences like free in-room WiFi and free valet parking.

What's nearby

  • Palandöken Mountain - 3 min drive - 1.8 miles
  • Ataturk University - 3 min drive - 1.6 miles
  • Çifte Minareli Medrese - 4 min drive - 2.2 miles
  • Rüstem Pasha Caravanserai - 4 min drive - 2.5 miles
  • Castle of Erzurum - 4 min drive - 2.5 miles

Getting around

  • Palandoken Station - 18 min drive
  • Erzurum (ERZ) - 22 min drive

Restaurants

  • ‪Cafe-25 Kahvaltı - ‬15 min walk
  • ‪Çay Vakti - ‬17 min walk
  • ‪Yildizkent - ‬12 min walk
  • ‪Çay Keyfi - ‬16 min walk
  • ‪Yıldızların Altında - ‬3 min walk

About this property

The Erzurum Hotel

Mountain ski retreat with 2 restaurants and free ski shuttles
The Erzurum Hotel features free WiFi in public areas, conference space, and a 24-hour business center. You can take advantage of free valet parking, along with a free ski shuttle. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this ski hotel include coffee/tea in a common area, a computer station, and laundry facilities.
Guests can expect free WiFi and 42-inch LED TVs with satellite channels. Select Comfort beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, electric kettles, and free local calls. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free ski shuttle
  • Free extended parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Ski lift privileges
  • Ski passes
  • Snow sports gear
  • TV in common areas

Family friendly

  • Baby bath
  • High chair
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,507 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height bed
  • Low-height desk
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Free local calls
  • Heating
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
  • Check-in: 2:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking, along with free extended parking.
Property Registration Number 19420

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • No alcohol is served at The Erzurum Hotel.
  • No rollaway or extra beds are available.

Property is also known as

The Erzurum Hotel Hotel
The Erzurum Hotel Erzurum
The Erzurum Hotel Hotel Erzurum

Frequently asked questions

Are free cancellation options available at The Erzurum Hotel?

The Erzurum Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Erzurum Hotel?

As of Jul 20, 2025, prices found for a 1-night stay for 2 adults at The Erzurum Hotel on Jul 21, 2025 start from $66.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Erzurum Hotel?

This hotel is situated in Palandöken within a short 14-minute walk of Forum Erzurum. You'll also find Palandöken Mountain and Yakutiye Medresesi within a short drive.

Is there parking available at The Erzurum Hotel?

Yes, valet parking and long-term parking are offered for free at the hotel.

Does The Erzurum Hotel include a casino?

No, The Erzurum Hotel doesn't have a casino.

Is there an indoor pool at The Erzurum Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Erzurum Hotel?

Amenities that appeal to couples at this hotel include access to a chef, a comfy mattress, and a minibar.

Are there hot tubs at The Erzurum Hotel?

No, there isn't a spa tub at this hotel.

Does The Erzurum Hotel have a restaurant with a breakfast menu?

Yes, The Erzurum Hotel has 2 restaurants, and serves free buffet breakfast each morning.

Does The Erzurum Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Erzurum Hotel.

Are there connecting rooms at The Erzurum Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Erzurum Hotel?

The closest major airport to The Erzurum Hotel is Erzurum (ERZ), which is 9.9 mi away (22 minutes by car).

Can I book a room with a balcony at The Erzurum Hotel?

No, there aren't any guestrooms with balconies at The Erzurum Hotel.

The Erzurum Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 106 out of 150 reviews
Rating 8 - Good. 32 out of 150 reviews
Rating 6 - Okay. 7 out of 150 reviews
Rating 4 - Poor. 0 out of 150 reviews
Rating 2 - Terrible. 5 out of 150 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Atefeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying at this hotel and everything was as described on the hotels.com Very clean, spacious and nicely decorated room. Breakfast was superb and spoiled by the choices. Staffs were very polite and helpful. Definitely will be back again.
Stayed 1 night in Oct 2024

2/10 Terrible

Hakan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was very dirty, staff and owner was rude and very unprofessional, never stay there again
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of two elevators is not working and you must waiting 20 min.((
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Erdem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is quite nice. Bathrooms could be improved! Other than that everything else was nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Erzurum

Very warm rooms
Stayed 1 night in Apr 2024

8/10 Good

Basar, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jan 2024

10/10 Excellent

FARIBORZ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and excellent location. Service is fantastic and Ms Zeinap and Mr Firat were very helpful. Extremely happy with our choice
Stayed 1 night in Nov 2023

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a great experience. Amazing breakfast and authentic Turkish hospitality. I would definitely love to come back and stay and recommend to others visiting Turkey. The hospitality of the staff especially Zeynep Sultan, Efendi Mitat and Efendi Firat was amazing.
Stayed 1 night in Nov 2023

10/10 Excellent

Saeed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our this is our third stay here. We love the value and cleanliness of this property. Great breakfast buffet. Staff is friendly and make you feel at home. The rooms are spacious and well decorated. They need to put safes in the rooms.
Stayed 1 night in Oct 2023

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 1 night in Oct 2023

10/10 Excellent

Saeed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it here so much that we stayed an extra night. The checkin was fast and efficient, the rooms were spacious and clean, the bed was large and comfortable, the breakfast was very complete and delicious with local flavors like the Erzurum green cheese. The decor was cosy and modern at the same time. The location is only a 2 minute drive from the ski center. The views are also spectacular (specially at night). My two gripes were that they did not have an in-room safe and the internet password was your passport number (birthdate or another number would be easier to remember). I want to single out the kitchen staff who was so kind and shared their recipe for Suzme and fermented cabbage with me❤️
Stayed 1 night in Oct 2023

2/10 Terrible

Hossein

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Dont recommend

I booked my room online few hours in advanced and paid with my visa card and got the confirmation . When I arrived there , the so called manager made me wait and argued with me for almost 2 hours , saying we dont have the room that I booked , he made us waiting with my 1 year old son , we were very tired and i was about calling the police. Very weak management , do not recommend at all.
Stayed 1 night in Jul 2023

8/10 Good

Salar

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Kamil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a new build. There are no obsolete items. The building architecture is nice, but it is not made of luxury materials. I was very satisfied with the cleaning. The staff of the hotel was positive, I was satisfied with the food. There was a minibar in our room but it was empty. There was no safe box in the room. Overall I was satisfied.
Stayed 1 night in Jun 2023

10/10 Excellent

erkan, istanbul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, large rooms, delicious buffet, helpful and well trained staff. Hotel is so nicely decorated like design hotel. Hotel is very convenient for winter sports. It is only 2 minutes away of Palandoken Ski center. Free shuttle to lift station. I never wait more than 3-5 minutes for shuttle. I stayed 8 nights. I strongly recommend. I will come next year again.
Stayed 8 nights in Jan 2023

10/10 Excellent

Ru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is awesome
Stayed 2 nights in Dec 2022

10/10 Excellent

Jiri

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Farzad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleased to stay at the Erzurum Hotel. It was an astonishing experience. I liked the quietness of the surroundings, cleanness and the friendliness of the staff. Looking forward to give a second visit.
Stayed 3 nights in Aug 2022

10/10 Excellent

Mahmoud

Stayed 1 night in Aug 2022

10/10 Excellent

Mohammadali

Stayed 1 night in Aug 2022

10/10 Excellent

Shafiqullah

Stayed 1 night in Jul 2022

10/10 Excellent

Yasin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Modern spacious hotel with excellent helpful staff. Unfortunately the room was very hot with no air conditioning and you can only open the window 100mm. Car park not suitable for motorcycles it has an uneven loose surface
Stayed 1 night in Jun 2022

10/10 Excellent

saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022