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Dedeman Palandoken Resort Hotel

4.0 star property
Ski hotel with a full-service spa and ski-in/ski-out access

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Photo gallery for Dedeman Palandoken Resort Hotel

Duplex | 1 bedroom, in-room safe, desk, blackout drapes
Reception
Nightclub
Sauna, Turkish bath, hot stone massages, deep-tissue massages
BBQ/picnic area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Gym
  • Room service

Explore the area

View in a map
Palandoken Kayak Merkezi PK :115, Erzurum, Erzurum
  • Place, Palandöken Mountain
    ‪1 min walk‬
  • Place, Twin Minaret Madrasa
    ‪9 min drive‬
  • Place, Abdurrahman Gazi Tomb
    ‪16 min drive‬
  • Airport, Erzurum (ERZ)
    ‪21 min drive‬

Room options

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Duplex

Duplex | 1 bedroom, in-room safe, desk, blackout drapes

Duplex

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Erzurum

Located in Palandöken, Dedeman Palandoken Resort Hotel is adjacent to Palandöken Mountain and within a 10-minute drive of other popular attractions like Ataturk House Museum. This 187-room, 4-star hotel has ski-in/ski-out access, a full-service spa, and free breakfast.

What's nearby

  • Palandöken Mountain - 1 min walk - 0.0 miles
  • Ataturk University - 8 min drive - 4.7 miles
  • Twin Minaret Madrasa - 9 min drive - 5.3 miles
  • Erzurum Citadel - 9 min drive - 5.6 miles
  • Abdurrahman Gazi Tomb - 16 min drive - 6.6 miles

Getting around

  • Palandoken Station - 29 min drive
  • Erzurum (ERZ) - 22 min drive

Restaurants

  • ‪Fanus Cafe Erzurum - ‬3 min drive
  • ‪Palandöken Jandarma Sosyal Tesisleri - ‬5 min drive
  • ‪Alpine Restaurant - ‬6 min drive
  • ‪Ejder3200 Küre Cafe - ‬6 min drive
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬5 min drive

About this property

Dedeman Palandoken Resort Hotel

Ski hotel with a full-service spa and ski-in/ski-out access
Guests of Dedeman Palandoken Resort Hotel have access to ski-in/ski-out access, a full-service spa, and a nightclub. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for TRY 100 per person roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this ski hotel include an indoor pool, a children's pool, and a 24-hour gym.
19-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Other standard amenities include electric kettles, safes, and phones.
An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a 24-hour health club, and a sauna.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dedeman Palandöken Hotel Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs open between 9:00 AM and 8:00 PM.

Similar properties

Front of property
Dedeman Erzurum Palandöken Ski Lodge
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.2 out of 10, Very Good, 269 reviews
$57 nightly
The price is $64
Nov 13 - Nov 14
Total with taxes and fees
Dedeman Erzurum Palandöken Ski Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ana Restaurant
  • Iglo Cafe
  • Teleski Cafe

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Cross-country skiing
  • Designer stores
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Hot spring
  • Indoor pool
  • Nightclub
  • Piano
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 2,153 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot spring
  • Hot springs open from 9:00 AM - 8:00 PM
  • Hot springs water temperature - 104 ºF
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from March 17 2025 to December 16 2025 (dates subject to change).
The property is closed between March 15 and December 15.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child stays free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: TRY 100 per person (roundtrip)
  • Airport shuttle fee per child: TRY 80 (roundtrip), (from 6 to 11 years old)
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: noon
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.
Property Registration Number 5729

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Hot springs access available from 9:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Dedeman Palandoken
Dedeman Palandoken Erzurum
Dedeman Palandoken Resort Hotel
Dedeman Palandoken Resort Hotel Erzurum
Palandoken
Dedeman Palandoken Resort
Dedeman Palandoken Resort Hotel Hotel
Dedeman Palandoken Resort Hotel Erzurum
Dedeman Palandoken Resort Hotel Hotel Erzurum

Frequently asked questions

What's there to do around Dedeman Palandoken Resort Hotel?

This hotel is situated in Palandöken, just steps from Palandöken Mountain. You'll also find Forum Erzurum and Yakutiye Medresesi within a short drive.

Will I be able to park at Dedeman Palandoken Resort Hotel?

Yes, self parking and long-term parking are offered for free at the hotel. Though parking is limited, accessible parking and free RV/bus/truck parking are also available.

Is there a spa available at Dedeman Palandoken Resort Hotel?

Dedeman Palandöken Hotel Spa is the hotel's full-service spa and services include deep-tissue massages.

Does Dedeman Palandoken Resort Hotel include a casino at the property?

No, Dedeman Palandoken Resort Hotel doesn't have a casino.

Is there an indoor pool at Dedeman Palandoken Resort Hotel?

Yes, this hotel has an indoor pool.

Is Dedeman Palandoken Resort Hotel good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and 2 bars.

Does Dedeman Palandoken Resort Hotel have a hot tub?

No, but guests can enjoy a hot spring at this hotel.

Does Dedeman Palandoken Resort Hotel have a restaurant that serves breakfast?

Yes, Dedeman Palandoken Resort Hotel serves free breakfast (local cuisine) at Ana Restaurant each morning.

Does Dedeman Palandoken Resort Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Dedeman Palandoken Resort Hotel.

Are there connecting rooms at Dedeman Palandoken Resort Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Dedeman Palandoken Resort Hotel?

The closest major airport to Dedeman Palandoken Resort Hotel is Erzurum (ERZ), which is 12.8 mi away (22 minutes by car).

Can I book a room with a balcony at Dedeman Palandoken Resort Hotel?

No, there aren't any guestrooms with balconies at Dedeman Palandoken Resort Hotel.

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