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Dedeman Erzurum Palandöken Ski Lodge

Family-friendly slopeside fun with full-service spa
VIP Access

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Photo gallery for Dedeman Erzurum Palandöken Ski Lodge

Front of property
Lobby sitting area
Superior Room | Premium bedding, minibar, in-room safe, blackout drapes
Reception
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Palandoken Kayak Merkezi, Erzurum, Erzurum, 25000
  • Palandöken Mountain
    ‪1 min walk‬
  • Twin Minaret Madrasa
    ‪9 min drive‬
  • Abdurrahman Gazi Tomb
    ‪13 min drive‬
  • Erzurum (ERZ)
    ‪22 min drive‬
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Room options

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 Double Bed

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 1 Double Bed

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, blackout drapes

Superior Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

About the neighborhood

Erzurum

Located in Palandöken, Dedeman Erzurum Palandöken Ski Lodge is adjacent to Palandöken Mountain and within a 10-minute drive of other popular attractions like Ataturk House Museum. This 66-room hotel has ski-in/ski-out access, a full-service spa, and a restaurant.

What's nearby

  • Palandöken Mountain - 1 min walk - 0.0 miles
  • Ataturk University - 8 min drive - 4.7 miles
  • Lala Mustafa Pasa Mosque - 9 min drive - 5.4 miles
  • Twin Minaret Madrasa - 9 min drive - 5.3 miles
  • Abdurrahman Gazi Tomb - 13 min drive - 5.3 miles

Getting around

  • Palandoken Station - 30 min drive
  • Erzurum (ERZ) - 36 min drive

Restaurants

  • ‪Fanus Cafe Erzurum - ‬3 min drive
  • ‪Ejder3200 Küre Cafe - ‬6 min drive
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬6 min drive
  • ‪Dedeman Palandoken Ski Cafe - ‬2 min walk
  • ‪Sway Hotel Ski Pub - ‬6 min drive

About this property

Dedeman Erzurum Palandöken Ski Lodge

Family-friendly slopeside fun with full-service spa
Guests of Dedeman Erzurum Palandöken Ski Lodge have access to ski-in/ski-out access, a full-service spa, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for TRY 600 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this ski hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 19-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and slippers. Minibars, coffee makers, and safes are also available.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with Turkish bath/hammam. There are hot springs open between 8:00 AM and 6:00 PM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free 24-hour offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: TRY 60 for adults and TRY 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Somine Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot spring
  • Sauna
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 104 ºF
  • Hot stone massages
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 10:00 AM and 11:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between March 31 and November 30.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: TRY 500 per night (for stays between 01 December - 31 March)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately TRY 60 for adults and TRY 30 for children
  • Airport shuttle fee: TRY 600 per vehicle (roundtrip, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and 11:30 AM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 7646

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Hot springs access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Dedeman Erzurum Palandoken Ski
Dedeman Erzurum Palandöken Ski Lodge Hotel
Dedeman Erzurum Palandöken Ski Lodge Erzurum
Dedeman Erzurum Palandöken Ski Lodge Hotel Erzurum
Dedeman Erzurum Palandöken Ski Lodge
Dedeman Palandöken Ski Lodge
Dedeman Erzurum Palandöken Ski
Dedeman Palandöken Ski

Frequently asked questions

Is a free cancellation option available at Dedeman Erzurum Palandöken Ski Lodge?

Dedeman Erzurum Palandöken Ski Lodge provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Dedeman Erzurum Palandöken Ski Lodge?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at Dedeman Erzurum Palandöken Ski Lodge on Jun 13, 2025 start from $63.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Dedeman Erzurum Palandöken Ski Lodge?

This hotel is situated in Palandöken, just steps from Palandöken Mountain. You'll also find Yakutiye Medresesi and Erzurum Archaeology Museum within a short drive.

Is parking available on site at Dedeman Erzurum Palandöken Ski Lodge?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa available at Dedeman Erzurum Palandöken Ski Lodge?

There is a full-service spa available for guests to enjoy and services include Thai massages, deep-tissue massages, and couples treatments.

Does Dedeman Erzurum Palandöken Ski Lodge include a casino?

No, Dedeman Erzurum Palandöken Ski Lodge doesn't have a casino.

Will I find an indoor pool at Dedeman Erzurum Palandöken Ski Lodge?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

Is Dedeman Erzurum Palandöken Ski Lodge good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a garden-view restaurant.

Are there hot tubs at Dedeman Erzurum Palandöken Ski Lodge?

No, but this hotel does have a hot spring.

Does Dedeman Erzurum Palandöken Ski Lodge have a restaurant that serves breakfast?

Yes, Dedeman Erzurum Palandöken Ski Lodge serves a cooked-to-order breakfast for a surcharge each morning at Somine Restaurant.

Does Dedeman Erzurum Palandöken Ski Lodge allow pets to stay for free?

No, pets and service animals aren't allowed at Dedeman Erzurum Palandöken Ski Lodge.

Are there connecting rooms at Dedeman Erzurum Palandöken Ski Lodge?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Dedeman Erzurum Palandöken Ski Lodge?

The closest major airport to Dedeman Erzurum Palandöken Ski Lodge is Erzurum (ERZ), which is 12.8 mi away (36 minutes by car).

Are there rooms with balconies at Dedeman Erzurum Palandöken Ski Lodge?

Yes, some guestrooms at Dedeman Erzurum Palandöken Ski Lodge offer a balcony.

Does Dedeman Erzurum Palandöken Ski Lodge offer wedding services?

There are wedding services available at Dedeman Erzurum Palandöken Ski Lodge if that's in your vacation plans.

Dedeman Erzurum Palandöken Ski Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 118 out of 235 reviews
Rating 8 - Good. 62 out of 235 reviews
Rating 6 - Okay. 30 out of 235 reviews
Rating 4 - Poor. 11 out of 235 reviews
Rating 2 - Terrible. 14 out of 235 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Omer

Liked: Staff & service
Great location but the hotel needs an upgrade.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right at the base of mountain making access to the slopes fantastic. Staff were very nice and accommodating. The rooms were large and clean with a very good breakfast. The only concerns were the basement rooms close to the spa which had a musty odor. English was limited but that’s not their fault it just made communication a little bit of a challenge. Overall, a very pleasant experience, especially, tea and cakes at 5 pm!
Stayed 4 nights in Feb 2025

8/10 Good

TAOUFIK

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit déjeuner bon mais dîner en-dessous de la moyenne
Stayed 11 nights in Dec 2024

10/10 Excellent

H

Stayed 1 night in Oct 2024

10/10 Excellent

Arthur David, Cambridge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff in a salubrious location with recommended exercise and wellness facilities.
Stayed 1 night in Jul 2024

10/10 Excellent

Ameen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything so amazing..leave hotel and get chairlift.. Snow wasn't ready, season hasnt open yet but Hotel services extremely good, amazing open buffet breakfast and mountain view and friendly stuff made our getaway priceless.. Worth every penny.. Highly recommend 👌 👍 👏
Stayed 2 nights in Dec 2023

10/10 Excellent

Yasunori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

6/10 Okay

ilyas

Stayed 3 nights in Feb 2022

10/10 Excellent

Peter M K Hanafi Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location. Just a minute away from the lower gondola
Stayed 2 nights in Nov 2021

2/10 Terrible

Chanel, Redlands

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very old I’m comfortable beds. I cold hardly sleep and I had their best room
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service
I left two days early from a month long stay. I felt very uncomfortable in the atmosphere of this hotel. Staff where quite inhumane and aggressive. I regret spending my money here, much happier in a simple hotel
Stayed 28 nights in Feb 2021

8/10 Good

milosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is ok for skiing of course if skiing facility is working. Breakfast was very good one the best I had in Turkey in not all inclusive hotels. But staff at front desk don't speak English this is small disadvenatge
Stayed 1 night in Mar 2021

10/10 Excellent

Naeem

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Perfect winter stay

Excellent stay with great service, specifically from Memet at the front desk. Most staff don’t speak English, so you might need to translate on your phone if you are a tourist. The breakfast wasn’t the best, considering it was cold and wrapped up due to COVID. The location though is excellent, right at the base of a ski lift and ticket sales centre. Rooms do not have kettles and tea/ coffee, but they are very comfortable. We had a suite which looked out onto the slopes. So quaint and beautiful.
Stayed 2 nights in Dec 2020

10/10 Excellent

Lindokuhle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money, Great location

It's a good Hotel, slightly old but it's good. The breakfast is basic and you don't get a ski pass... that all said the location is simply amazing
Stayed 2 nights in Dec 2020

8/10 Good

Nuno

Traveled with group
Liked: Staff & service

Acceptable stay.

The hotel requires maintenance, it is a little bit old and it is not well cleaned. Breakfast it is mostly Turkish standard, no expresso coffee unless you pay for it, no natural juices. Personal at the hotel are not professionals they are kind and try to do their best, none of them speak English. Location it is great, ski station it is amazing.
Stayed 2 nights in Mar 2020

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Stayed for a weekend’s snowboarding. The hotel is in a great location right next to the cable car entrance. Food in the bar was very good as was breakfast. Spa is also worth a visit
Stayed 2 nights in Feb 2020

4/10 Poor

SJ, Istanbul

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very run down. It needs to be renovated badly. Also one side faces the mountain so you have lights facing into your room at all hours and music blarring.
Stayed 4 nights in Jan 2020

10/10 Excellent

Cavit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice & Quite

I fell in love with my room nice clean and cozy. Planning to visit again in winter.
Stayed 1 night in Sep 2019

6/10 Okay

JANET

Liked: Staff & service, property conditions & facilities, room comfort

No more what it was...

In a very quite place, easy to reach. But these are all good news because, first, they couldn't find my reservation. Second, they changed my reservation, another room with no breakfast included. It took us 30 min to get what we've paid for, with phones, mails forward and so on. Unpleasant! The apartment was, for sure, a very good one but no more:black spots in the bathroom, lime missing on the walls, burnt carpet old furniture and even a hole in the sheets.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service

OK stay

The hotel was bad, the people who worked there were fine. But service was really bad.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

8/10 Good

Yassaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Onur

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Nice place but neglected and low service quality

The room was in good condition but not clean, especially bathroom. I have noticed the herbs are not washed well and let the stuff know about it. Next day nothing changed. The receptionist gave a price 100tl for airport transfer in a shared shuttle for two, which is way too higher than taxi fare(75tl) :). Hotel phisically in good condition and good location but the service and stuff behavior is not my best experience. Plus: The wardrope in the room has an illumination but it wasnt functional. The room phone were unplugged from the line, non functional. Bathroom ventilation was malfunctional.
Stayed 2 nights in Feb 2019

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