Ojo Azul Resort

You'll be asked to pay these charges at the property:

• Deposit: MXN 3000 per accommodation, per stay
• Breakage deposit: MXN 3000 per stay
• A damage deposit of MXN 3000 will be collected before check-in.

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Fee for full breakfast: approximately MXN 65 to 320 for adults, and MXN 65 to 320 for children
• Pet deposit: MXN 1000 per stay
• Pet fee: MXN 500 per pet, per stay (maximum MXN 500 per stay)
• Service animals are exempt from fees
• Rollaway bed fee: MXN 975.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3:00 PM
• Check-out: 11:30 AM
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• Guests must contact this property in advance to reserve onsite parking and access to the heated pool.
• This property accepts credit cards, debit cards, mobile payments, and cash.
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• This property uses a grey water recycling system and eco-friendly cleaning products.
• Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
• Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

• The seasonal pool is open from January to December.
• Pool access available from 9:00 AM to 11:00 PM.
• Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
• Registered guests are the only ones allowed in guestrooms.
• There are no elevators.
• No cribs or infant beds are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).