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Hotel Poincenot

3.5 star property
Boardwalk/promenade hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Poincenot

Garden
Lobby sitting area
Superior Double or Twin Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Interior
Staircase

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Av. San Martin 668, El Chalten, Santa Cruz, 9301
  • Place, Los Glaciares National Park
    ‪1 min walk‬
  • Place, Capilla de los Escaladores
    ‪14 min walk‬
  • Place, El Chaltén Welcome Sign
    ‪15 min walk‬

Room options

View all photos for Double Room Superior

Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room Superior

  • 269 sq ft
  • Sleeps 2

View all photos for Double Room Standard

Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room Standard

  • 236 sq ft
  • Sleeps 2

View all photos for Standard Double or Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Double or Twin Room

  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room (2)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room (2)

  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Double Room Standard

Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room Standard

  • 236 sq ft
  • Sleeps 2

About the neighborhood

El Chalten

Hotel Poincenot places you next to Los Glaciares National Park and within a 15-minute walk of Laguna Capri. This 3.5-star hotel has 20 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Los Glaciares National Park - 1 min walk - 0.0 miles
  • Capilla de los Escaladores - 14 min walk - 0.8 miles
  • El Chaltén Welcome Sign - 15 min walk - 0.8 miles
  • Laguna Capri - 3 min drive - 0.7 miles
  • Madsen House Museum - 6 min drive - 1.7 miles

Restaurants

  • ‪Rancho Grande Hostel - ‬1 min walk
  • ‪Coffee Station - ‬16 min walk
  • ‪Pangea - ‬10 min walk
  • ‪La Esquina - ‬12 min walk
  • ‪Paisa High Mountain Coffee - ‬9 min walk

About this property

Hotel Poincenot

Boardwalk/promenade hotel with free breakfast and a 24-hour front desk
At Hotel Poincenot, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a library, laundry facilities, and a communal living room.
Guests can expect 32-inch LED TVs with digital channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include sitting areas, laptop-compatible safes, and phones. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 2008
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a valid passport or ID showing they are not a resident of Argentina and who pay with a non-Argentine card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Poincenot
Poincenot El Chalten
Poincenot Hotel
Poincenot Hotel El Chalten
Poincenot
Hotel Poincenot Hotel
Hotel Poincenot El Chalten
Hotel Poincenot Hotel El Chalten

Frequently asked questions

Is free cancellation available at Hotel Poincenot?

Hotel Poincenot provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see around Hotel Poincenot?

This hotel is located in El Chalten, just steps from Los Glaciares National Park. You'll also find Laguna Capri and El Chaltén Welcome Sign less than a mile away.

Is parking available on site at Hotel Poincenot?

Yes, secured self parking is offered for free at the hotel.

Does Hotel Poincenot have a casino on the premises?

No, Hotel Poincenot doesn't have a casino.

Is there an indoor pool at Hotel Poincenot?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Poincenot?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a bar.

Are there hot tubs at Hotel Poincenot?

No, this hotel doesn't have a spa tub.

Does Hotel Poincenot have a restaurant that serves breakfast?

Yes, Hotel Poincenot serves free buffet breakfast each morning from its snack bar.

Does Hotel Poincenot allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Poincenot.

Does Hotel Poincenot have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at Hotel Poincenot?

Yes, some guestrooms at Hotel Poincenot offer a patio and may feature mountain views.

Does Hotel Poincenot offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Poincenot.

Hotel Poincenot Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 219 reviews
Rating 8 - Good. 71 out of 219 reviews
Rating 6 - Okay. 27 out of 219 reviews
Rating 4 - Poor. 1 out of 219 reviews
Rating 2 - Terrible. 4 out of 219 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary, Wheat Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
A jewel of a small hotel in popular tourist town. Great friendly staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We had a great stay. The hotel itself looks very nice and the room is very clean. The bed was comfortable. There was a mini fridge, safe, and a kettle with cups and teabags to make tea. Breakfast was plentiful and with good choices. Both Karina and Oriana were very helpful. And the rest of the staff are friendly. Location is amazing. Near restaurants, a supermarket, and close to the start of several hikes like Laguna De Los Tres. Would not hesitate to recommend.
Stayed 3 nights in Mar 2025

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel, and they bent over backwards to provide a gluten free breakfast for my husband. My only issue was that our lovely Room 16 had a view into the most awful mess, someone that appeared to be living in a container on the edge of the property, with tools and ladders everywhere. A simple fence would block this unsightliness for Room 16 guests. Otherwise the room was lovely.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
The place was a good stay
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Liked: Staff & service, amenities, property conditions & facilities
Great location for exploring the hills. Free, easy parking, the rooms were nice, and the breakfast the next morning was perfect (good coffee, bacon and eggs!). Definitely recommended
Stayed 1 night in Mar 2025

8/10 Good

orit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful and it was very close to the entrance of the park. clean room and Hotel. We felt very comfortable there.
Stayed 2 nights in Jan 2025

6/10 Okay

Younan

Traveled with group
Liked: Cleanliness, staff & service
The hotel room is cozy but tiny and over priced. I booked almost two months in advance and was overcharged by a lot.
Stayed 2 nights in Jan 2025

10/10 Excellent

amy

Traveled with partner
Liked: Cleanliness, staff & service
This was a great stay. Super clean, staff was outstanding and the day started with a top notch breakfast. Best coffee of our trip! The location was ideal for hiking and enjoying pubs and restaurants. Rooms are a bit tired and lounge furniture pretty lumpy… Would have been lovely to have a bit of outdoor seating to enjoy the views. But the upsides are of great value. Would stay again! Wonderful staff!!
Stayed 4 nights in Jan 2025

8/10 Good

Gary, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the trails, clean and nice. A bit expensive compared to other options
Stayed 2 nights in Jan 2025

10/10 Excellent

Ivan

Stayed 1 night in Jan 2025

10/10 Excellent

Lanell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

wing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, service, breakfast, location and facility are all good. The downside comment is: loose roof panel which made noisy when windy during our stay,
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Stayed 3 nights in Nov 2024

6/10 Okay

joao

Basically its overpriced for what they offer . Limited internet during the stay , staff was ok but didn’t make an effort to please customers . Overall average with terrible internet service .
Stayed 1 night in Nov 2024

10/10 Excellent

Can

Stayed 2 nights in Oct 2024

6/10 Okay

Jinbin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in room 24 which faces the afternoon sun. It's already autumn but the room got so hot in the afternoon that we had to open the window to let in the cool autumm air. Unfortunately, the houseflies flew in too! We spent the next 2 days getting rid of the houseflies. I think we killed at least 6 of them. Cannot imagine what it's like to be staying in that room in summer. On the other hand, breakfast was good - their alfajores were fantastic. Location - on San Martin avenue and close to the start of the main hikes such as laguna del tres, laguna capri and chorillo de salto. There are 2 cosy sitting areas in the lobby (good to hang out in to get away from the hot room). Complimentary coffee and lemon infused water was a nice touch too.
Stayed 2 nights in Apr 2024

10/10 Excellent

edith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable and the staff very nice and helpful. The only small complaints are maybe shower walls could be cleaner and WiFi is not strong in the rooms.
Stayed 3 nights in Mar 2024

8/10 Good

Akira, SHELTON

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet neighborhood and close to the gate to Fitz Roy. Big shelves are convenient. Hotel staff are kind and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Ulisses

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Jun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kiran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely property

Extremely clean and cute hotel. Check out is rather early in most hotels in Patagonia at 10 am but they allowed us to rest in their very comfy lobby for some time.
Stayed 1 night in Dec 2023

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the place :)

I had an amazing stay at Poincenot! All the hosts were incredibly welcoming and the accommodation exceeded expectations. The location was convenient, with easy access to “El Sendero al Fitz Roy”. Also, the cleanliness was top-notch, the breakfast and the amenities provided added extra comfort. I highly recommend it. I will never forget that one of the girls from the front desk (I’m sorry I don’t recall your name) lent me a pair of trekking poles. I wouldn’t have made it without them.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice, clean, and an easy walk to the hiking trails.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

After staying at the hotel for three nights with six people in three rooms, I would like to confidently give Hotel Poincenot a five-star rating. In terms of service, they were the best among the six hotels we stayed at during our 18-day trip. During check-in, Milena patiently explained all the relevant details, and she especially helped us handle a small medical incident calmly and professionally. During check-out, Rocio made a great effort to find a taxi for us, as the village is so small that available taxi drivers were rare. Breakfast starts at 7 am. When we informed them of our early departure times at 5:30 am for hiking and at 4:30 am for a sunrise expedition on another day, they asked about our preferences. We mentioned that some hot drinks would be appreciated. Surprisingly, they prepared hot coffee, hot water, and a variety of foods and fruits! The hotel is relatively new, exceptionally clean, and well-maintained. It features expansive public areas, perfect for socializing with friends or other guests, particularly when outdoor activities are limited due to the frequent weather conditions in the area. The beds are comfortable, and the Twin bed size is suitable for individuals with a small or medium body size.
Foods and drinks are available in very early morning
Public area
Stayed 3 nights in Nov 2023

10/10 Excellent

Rosely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, con un personal sumamente diligente y atento. Facilidades modernas, muy limpias. Desayuno variado. Queda muy cerca de los senderos Fitz Roy, laguna Capri y Chorillo del Salto. Ubicación estratégica a restaurantes y supermercado. Sumamente satisfecha con nuestra estadía.
Stayed 2 nights in Oct 2023

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