Metropolis Resort

3.5 star property
Family-friendly hotel with a water park and a lazy river

Choose dates to view prices

Photo gallery for Metropolis Resort

Water park
Breakfast and dinner served, American cuisine
King + Sofa Sleeper (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe
Point of interest
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Hot Tub
  • Breakfast available

Explore the area

View in a map
5150 Fairview Dr, Eau Claire, WI, 54701
  • Chaos Waterpark
    ‪3 min walk‬
  • Action City
    ‪5 min walk‬
  • Oakwood Mall
    ‪3 min drive‬
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪13 min drive‬

Room options

Two Bedroom Suite (Waterpark and Fun Center is closed every Monday and Tuesday)

9.0 out of 10
Wonderful
(6 reviews)
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 10
  • 1 Queen Bed and 4 Queen Bunk Beds

Two Bedroom Premier (Waterpark and Fun Center is closed every Monday and Tuesday)

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

2 Queens - Handicap (Waterpark and Fun Center is closed every Monday and Tuesday)

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 5
  • 2 Queen Beds

King Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Queen Bunk Bed

King + Sofa Sleeper (Waterpark and Fun Center is closed every Monday and Tuesday)

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Double Queen Premier (Waterpark and Fun Center is closed every Monday and Tuesday)

  • Sleeps 4
  • 2 Queen Beds

Double Queen (Waterpark and Fun Center is closed every Monday and Tuesday)

8.8 out of 10
Excellent
(64 reviews)
  • Sleeps 5
  • 2 Queen Beds

The Bunk House (Waterpark and Fun Center is closed every Monday and Tuesday)

  • Sleeps 21
  • 5 Queen Bunk Beds and 1 Queen Sofa Bed

You may also like

About the neighborhood

Eau Claire

Located in Oakwood Hills, Metropolis Resort is adjacent to Chaos Waterpark and within a 5-minute walk of other popular sights like Action City. This 107-room, 3.5-star hotel has a water park along with an indoor pool and a lazy river.

What's nearby

  • Chaos Waterpark - 3 min walk - 0.2 miles
  • Action City - 5 min walk - 0.3 miles
  • Florian Gardens - 5 min walk - 0.3 miles
  • Oakwood Mall - 3 min drive - 1.4 miles
  • University of Wisconsin-Eau Claire - 6 min drive - 3.8 miles

Getting around

  • Eau Claire, WI (EAU-Chippewa Valley Regional) - 21 min drive

Restaurants

  • ‪Kobes - ‬6 min drive
  • ‪Jimmy John’s - ‬3 min drive
  • ‪Infinity Beverages Winery & Distillery - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬5 min drive
  • ‪Jersey Mike's Subs - ‬5 min drive

About this property

Metropolis Resort

Family-friendly hotel with a water park and a lazy river
Guests of Metropolis Resort enjoy a water park, an indoor pool, and a lazy river. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this family-friendly hotel include a children's pool, a hot tub, and conference space.
Guests can expect 50-inch TVs with cable channels and Netflix. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and free local calls are also standard. Housekeeping is available once per stay.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • City Eats
  • Dairy Queen
  • Monkey in the Middle

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Mini golf
  • Playground
  • TV in common areas
  • Water park
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Trampoline
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch HDTV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 3 to September 12:
  • One of the swimming pools
  • Hot tub
  • Water park
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Hot tub
  • Swimming pool
  • Water park
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night
  • Dogs only
  • Food and water bowls and an off-leash area are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per day
  • Cribs/infant beds are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 21.99 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Housekeeping
  • Internet access
  • Laundry facilities
  • Parking
  • Phone calls
  • Self parking
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 9.99 to 15.99 for adults, and USD 6.99 to 6.99 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Metropolis Resort Hotel
Metropolis Eau Claire
Metropolis Resort
Metropolis Resort Eau Claire
Metropolis Hotel Eau Claire
Metropolis Resort Eau Claire
Metropolis Resort Hotel Eau Claire

Frequently asked questions

Is a free cancellation option available at Metropolis Resort?

Metropolis Resort offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Metropolis Resort?

As of Sep 21, 2025, prices found for a 1-night stay for 2 adults at Metropolis Resort on Sep 22, 2025 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Metropolis Resort?

This hotel is situated in Oakwood Hills, just steps from Chaos Waterpark and Action City, and within a short walk of Lowes Creek County Park. You'll also find Oakwood Mall and Florian Gardens within a short drive.

Is parking available on site at Metropolis Resort?

Yes, there is accessible parking available.

Does Metropolis Resort feature a casino on the premises?

No, Metropolis Resort doesn't have a casino.

Will I find an indoor pool at Metropolis Resort?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Metropolis Resort?

There are many amenities for couples at this hotel, including an indoor pool and a poolside bar plus some guestrooms feature fireplaces.

Are there hot tubs at Metropolis Resort?

Yes, this hotel has a spa tub.

Does Metropolis Resort feature a restaurant that includes a breakfast menu?

Yes, Metropolis Resort serves a full breakfast for a surcharge on weekend mornings at City Eats.

Will Metropolis Resort allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Metropolis Resort for a fee of USD 30 per pet, per night. The property also provides an off-leash area and food and water bowls.

Does Metropolis Resort have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Metropolis Resort?

The closest major airport to Metropolis Resort is Eau Claire, WI (EAU-Chippewa Valley Regional), which is 13.6 mi away (21 minutes by car).

Are there rooms with balconies at Metropolis Resort?

Yes, some guestrooms at Metropolis Resort offer a balcony.

Does Metropolis Resort have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Metropolis Resort.

Reviews

Metropolis Resort Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 536 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

Reviews

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and spacious. Bathroom was nice and the extra sink in the room was nice when we were getting ready. The waterpark was fun for my 8 year old.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really liked this place! The water park is included with your stay. They have a good amount of other activities, but they cost extra. Knickel and dime you a bit. Also no breakfast included
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great service provided by all staff!
Stayed 1 night in Jun 2025

4/10 Poor

Holly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room next to us was so loud actually shaking the bunk beds in our room from hitting wall called front desk at 10:30 pm they said talk to them this went on till midnight. It was my daughters birthday party and i had cranky kids in morning. Drove 3 hours for that! At front desk i was given 3 coupons for next stay which there won't be one. The city eats restaurant we ate breakfast at wasnt much better the table that came after us ordered after is was served before us. Very unhappy. We came here couple months before and ended up leaving day early said i would get refund i never did but now with this stay too i wouldnt suggest it. Kids bunk beds the blankets were dirty too.
Stayed 1 night in Jun 2025

10/10 Excellent

Seth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the staff and the whole resort atmosphere!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

katie

Stayed 1 night in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
Overpriced! The rooms are small and very dark. There's no continental breakfast or coffee maker in the rooms. There was a fridge but no freezer. Our pillows were very hard. We just happened to find a decomposing muffin under the A/C unit. However, the staff are pretty good. We won't stay here again, that's for certain.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Colette

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was fine. WiFi was spotty.
Stayed 3 nights in May 2025

8/10 Good

Simone

Traveled with family
Liked: Cleanliness, staff & service
Metropolis has so many things to keep a family busy. Our young kids enjoyed the waterpark, arcade, and indoor playground.
Stayed 3 nights in May 2025

4/10 Poor

Michael

A bit disappointing - when booking it looked like the action center was included in the reservation, but apparently not. Not worth the cost I paid without that.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 1 night in May 2025

10/10 Excellent

adelbert

Traveled with family and small children
Liked: Amenities
Great
Stayed 1 night in Apr 2025

2/10 Terrible

MAI

Stayed 1 night in May 2025

10/10 Excellent

Peeggy

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun for kids

Super fun for my daughters birthday! They even decorated our hotel room door😊
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice get away, only down is the other guest wasn't consider of other with the walking and jumping over people.
Stayed 2 nights in May 2025

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great place, but noisy

The resort's attractions were great. The only down grade is that there seems to be no sound proofing in the rooms and hallways. People talking in the hallway sounded like they were yelling.
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at City Eats was very good, very much enjoyed that restaurant. Also, loved how many options the kids had to do activities under one roof. Lots to do and we had a blast!
Stayed 2 nights in Apr 2025

10/10 Excellent

Terra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little stay for families!

Pretty nice stay; though a little dated, the room and common areas were all very clean and well stocked. The room actually had a real thermostat for the heat/air which was nice. Great toiletries and bathroom products to use. The waterpark was also perfect for our family and the age of our kids (ages 5 and 1), just enough to do for a couple hours and wear off some energy. Our only “complaint” is really just some noise — Lots of loud thumping from all sides from other people and the bed frames; our mattresses were fine, but the metal frame underneath was LOUD when bumped. We enjoyed our stay and would recommend for families with younger kids!
Stayed 1 night in Apr 2025

8/10 Good

Amy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The water park
Stayed 2 nights in Apr 2025