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Metropolis Resort

3.5 star property
Art Deco hotel with a water park, steps from Chaos Waterpark

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Photo gallery for Metropolis Resort

Water park
Point of interest
Premier Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, in-room safe
Two Bedroom Premier (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
5150 Fairview Dr, Eau Claire, WI, 54701
  • Place, Chaos Waterpark
    ‪1 min walk‬
  • Place, Florian Gardens
    ‪5 min walk‬
  • Place, Action City
    ‪5 min walk‬
  • Airport, Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Mobility Accessible

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds (Bunk)

Deluxe Room, Multiple Beds (Bunk) | Hypo-allergenic bedding, down comforters, in-room safe

Deluxe Room, Multiple Beds (Bunk)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 10
  • 1 Queen Bed and 4 Queen Bunk Beds

View all photos for Two Bedroom Suite (Waterpark and Fun Center is closed every Monday and Tuesday)

Two Bedroom Suite (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe

Two Bedroom Suite (Waterpark and Fun Center is closed every Monday and Tuesday)

9.0 out of 10
Wonderful
(6 reviews)
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(65 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Premier (Waterpark and Fun Center is closed every Monday and Tuesday)

Two Bedroom Premier (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe

Two Bedroom Premier (Waterpark and Fun Center is closed every Monday and Tuesday)

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, in-room safe

Premier Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, Multiple Beds (The Bunk House)

Superior Room, Multiple Beds (The Bunk House) | Hypo-allergenic bedding, down comforters, in-room safe

Superior Room, Multiple Beds (The Bunk House)

  • Sleeps 21
  • 5 Queen Bunk Beds and 1 Queen Sofa Bed

View all photos for Family Room (King and Bunk Bed)

Family Room (King and Bunk Bed) | Hypo-allergenic bedding, down comforters, in-room safe

Family Room (King and Bunk Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bunk Bed

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About the neighborhood

Eau Claire

Located in Oakwood Hills, Metropolis Resort is next to popular attractions like Chaos Waterpark and Action City. This 107-room, 3.5-star hotel has a water park along with an indoor pool and a lazy river.

What's nearby

  • Chaos Waterpark - 1 min walk - 0.0 miles
  • Lowes Creek County Park - 5 min walk - 0.3 miles
  • Florian Gardens - 5 min walk - 0.3 miles
  • Action City - 5 min walk - 0.3 miles
  • Oakwood Mall - 2 min drive - 1.2 miles

Getting around

  • Eau Claire, WI (EAU-Chippewa Valley Regional) - 20 min drive

Restaurants

  • ‪Kobes - ‬6 min drive
  • ‪Infinity Beverages Winery & Distillery - ‬4 min drive
  • ‪Culver's - ‬6 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive
  • ‪Buffalo Wild Wings - ‬5 min drive

About this property

Metropolis Resort

Art Deco hotel with a water park, steps from Chaos Waterpark
Guests of Metropolis Resort enjoy a water park, an indoor pool, and a lazy river. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this family-friendly hotel include a children's pool, a hot tub, and conference space.
Guests can expect 50-inch TVs with cable channels and Netflix. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and free local calls are also standard. Housekeeping is available once per stay.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • City Eats
  • Dairy Queen
  • Monkey in the Middle

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Mini golf
  • Playground
  • TV in common areas
  • Water park
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Trampoline
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch HDTV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The Waterpark and Fun Center is closed every Monday and Tuesday.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 3 to September 12:
  • One of the swimming pools
  • Hot tub
  • Water park
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Hot tub
  • Swimming pool
  • Water park
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per night
  • Dogs only
  • Food and water bowls and an off-leash area are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per day
  • Cribs/infant beds are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 25.31 per accommodation, per night
The resort fee includes:
  • Housekeeping
  • Internet access
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Hot tub access
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 9.99 to 15.99 for adults, and USD 6.99 to 6.99 for children
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Metropolis Resort Hotel
Metropolis Eau Claire
Metropolis Resort
Metropolis Resort Eau Claire
Metropolis Hotel Eau Claire
Metropolis Resort Eau Claire
Metropolis Resort Hotel Eau Claire

Metropolis Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 545 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Maihoua

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was ready earlier! Love how they have plenty of clean towels in waterpark. Hot coffee in lobby is also a plus. Highly recommend for others!
Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Stayed 2 nights in Oct 2025

6/10 Okay

Sarah

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
My family and I have stayed twice now at your hotel. Both times we had the exact same room. Would have been nice to switch it up. Our bathroom was dirty and the heat did not work. We called down to the front desk to let them know but, no one came to check it out. We do like staying the hotel, and the kids love the water park and action city as well. It just would have been nice to be in another room, clean bathroom or even a continental breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Tyrell, Superior

Stayed 1 night in Jul 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms great staff and the kids had a great time at the water park
Stayed 2 nights in Sep 2025

4/10 Poor

Kasarah

Traveled with family
Disliked: Amenities
The pillows were super hard and the rooms weren’t sound proof at all. Lots of running up and down the halls at night time and yelling kids. I won’t be returning to this hotel in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

Brent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room have room to move around it. Stuff for all ages
Stayed 1 night in Oct 2025

4/10 Poor

Kelly

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Had to switch rooms as AC was not working. AC in both rooms was so loud you couldn’t hear the TV or have a conversation without high volume. Water park is small and very limited hours during the week. Staff is friendly but does not offer any options for the inconvenience of moving rooms. Action city is not included with your stay and the hotel is expensive. Pillows are flat. Would not recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Crystal

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
Very expensive
Stayed 1 night in Aug 2025

10/10 Excellent

Bryce

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, tons to do on property and they have 2 free ev chargers.
Stayed 1 night in Sep 2025

6/10 Okay

Gina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place, Staff was nice. Beds are very uncomfortable. Pillows not the best. Hot tub wasn't very hot.
Stayed 1 night in Sep 2025

6/10 Okay

vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose this hotel because of the waterpark, but after booking through Hotels.com, we received a call that the park would be closing at 5:00 on Sunday (this is not listed on the hotels.com website). We would have chosen a different hotel had we know this. The hotel was great, but very disappointing to not be able to use the waterpark
Stayed 1 night in Sep 2025

6/10 Okay

Gloria, Inver Grove Heights

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
My son cut his foot getting off of the lily pads. I asked for care and was told there were no medical personnel on site. The staff member called to help had no training, didn’t sanitize the wound, and didn’t know how to bandage it. Very unsafe for a family water park.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lewis

Stayed 3 nights in Aug 2025

8/10 Good

Jessica

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay! It was difficult finding places that were pet friendly and this hotel welcomed our pup with no issues. Only complaint we had was that the pillows were too stiff, but that will not stop us from visiting again. We might just just bring our own pillows! 😉
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were personable, kind, accommodating and overall a very pleasant stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The waterpark is awesome. Stayed at the resort a couple of times. There is so much for kids to do!
Stayed 1 night in Aug 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is a little expensive for the portions you receive but as to be expected for a place like this. Overall had a fun stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth our 3 hour drive ! We have 4 pre/teen teenagers and it is one of the few places they all enjoy !! Go-karts inside is their favorite!! Arcade has so many options and super fun ! Besides bumper cars, mini golf & zipline What more can one place offer ?? Plus a win inside the city eats made it even better…
Stayed 2 nights in Aug 2025

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Alex

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

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