The Albany Hotel

3.0 star property
Hotel with a restaurant, near uShaka Marine World

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Photo gallery for The Albany Hotel

Exterior
Lobby
Superior Quadruple Room | 1 bedroom, in-room safe, desk, WiFi
Lobby
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
225 Smith Street / 225 Anton Lembede, Durban, KwaZulu-Natal, 4001
  • Durban International Convention Centre
    ‪8 min walk‬
  • Durban Beach
    ‪3 min drive‬
  • uShaka Marine World
    ‪3 min drive‬
  • Durban (DUR-King Shaka Intl.)
    ‪30 min drive‬

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Room options

Standard Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Quadruple Room

  • 172 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Family Room

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Paraplegic Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Room

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Durban

Located in Durban Central Business District, The Albany Hotel is next to Old Courthouse Museum and Durban Natural Science Museum. This 80-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a conference center.

What's nearby

  • Durban International Convention Centre - 8 min walk - 0.5 miles
  • Durban Beach - 3 min drive - 1.8 miles
  • Suncoast Casino and Entertainment World - 3 min drive - 1.8 miles
  • uShaka Marine World - 3 min drive - 1.8 miles
  • Moses Mabhida Stadium - 4 min drive - 2.7 miles

Getting around

  • King Shaka Intl. Airport (DUR) - 24 min drive

Restaurants

  • ‪Lords & Legends Sports Cafe - ‬5 min walk
  • ‪Marine Coffee Shop - ‬5 min walk
  • ‪Jolly Grubber - ‬5 min walk
  • ‪The Exchange Bar - The Royal Hotel - ‬3 min walk
  • ‪Wimpy - ‬8 min walk

About this property

The Albany Hotel

Hotel with a restaurant, near uShaka Marine World
Guests of The Albany Hotel enjoy access to free WiFi in public areas, a conference center, and a business center. If you drive, self parking is ZAR 70.00 per day, or you can take advantage of the airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities, a hair salon, and a reception hall.
TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Afrikaans, English, French, Italian, Portuguese, Spanish, Xhosa, Zulu

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (ZAR 60 per hour)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (ZAR 70 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 120 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 120 per person
  • Fee for in-room wireless internet: ZAR 60 per hour (rates may vary)
  • Self parking fee: ZAR 70.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM—-midnight
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Albany Durban
Albany Hotel
Albany Hotel Durban
The Albany Hotel Hotel
The Albany Hotel Durban
The Albany Hotel Hotel Durban

Frequently asked questions

Is a free cancellation option available at The Albany Hotel?

The Albany Hotel offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see close to The Albany Hotel?

This hotel is situated in Durban Central Business District, just steps from Old Courthouse Museum and Durban Natural Science Museum, and within a short walk of Harbour. You'll also find uShaka Marine World and Durban Beach within a short drive.

Is there parking available at The Albany Hotel?

Yes, parking is offered for ZAR 70.00 per day.

Does The Albany Hotel include a casino?

No, The Albany Hotel doesn't have a casino.

Will I find an indoor pool at The Albany Hotel?

No, there is no indoor pool at this hotel.

Is The Albany Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Are there hot tubs at The Albany Hotel?

No, there isn't a spa tub at this hotel.

Does The Albany Hotel feature a restaurant that includes a breakfast menu?

Yes, The Albany Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will The Albany Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Albany Hotel.

Does The Albany Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Albany Hotel?

The closest major airport to The Albany Hotel is King Shaka Intl. Airport (DUR), which is 21.1 mi away (24 minutes by car).

Can I book a room with a balcony at The Albany Hotel?

No, there aren't any guestrooms with balconies at The Albany Hotel.

The Albany Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 22 out of 142 reviews
Rating 8 - Good. 37 out of 142 reviews
Rating 6 - Okay. 32 out of 142 reviews
Rating 4 - Poor. 20 out of 142 reviews
Rating 2 - Terrible. 31 out of 142 reviews

6.6/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Penelope

Stayed 1 night in Apr 2025

6/10 Okay

Richard

Traveled with family
Stayed 2 nights in Feb 2025

2/10 Terrible

Ntoiseng, Success

Disliked: Cleanliness, amenities
Bad customer service
Stayed 1 night in Jan 2025

2/10 Terrible

Raisibe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms Blanket are dirty and smelly Security knocks every hour Bathroom water overlap the bedroom No towels No privacy it was just a disaster
Stayed 1 night in Sep 2024

10/10 Excellent

Florence

Stayed 3 nights in Sep 2024

8/10 Good

Busiswa

Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean i can't complain you can only work on changing the carpet in the passages as you know that it smells damp.
Stayed 2 nights in Jan 2024

8/10 Good

JOMO S

Liked: Cleanliness, room comfort

My Stay at Albany Hotel, Durban

Stayed 4 nights in Dec 2023

6/10 Okay

Mildred

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good except that if you need something you can't call at the reception, you need to go physically. Shower head needs to be fixed so that the water can flow properly.
Stayed 1 night in Nov 2023

10/10 Excellent

muzi

Stayed 1 night in Nov 2023

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Mercy Nomsa

Business traveler
Disliked: Staff & service
When we got there at 10 we wanted to b e in the hotel , they told us we must come in at 2 oclock, how so disappointing really
Stayed 1 night in Nov 2023

4/10 Poor

Chwayi

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

I was not impressed at all

Stayed 2 nights in Aug 2023

4/10 Poor

Mazisi

Stayed 1 night in Jun 2022

2/10 Terrible

Khulekani

Stayed 1 night in Apr 2022

2/10 Terrible

Danisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albany should not be a hotel cos it does not have the actual stds of a hotel. The 1st room i was given room 39 was dirty nbi has to go to reception to ask foe another one. The reception is deceiving cos it looks clean but joooo. From 1st floor the smell of the carpets is unbearable considering that its the breakfast place. Then the others floors n rooms are not welcoming from walls to carpets need a redo. In fact i regretted cos i wanted my family to have a great time but we did not cos i guess its mangement do not care
Stayed 3 nights in Jan 2022

2/10 Terrible

ATS

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nightmare

It was a nightmare , very very bad standard , people shouting and yelling every night until 2am in the morning , no towels , key to be reconfirm every days . Stolen close …. The worst stay in hotel possible .
Stayed 13 nights in Nov 2021

6/10 Okay

Nelsa

Stayed 3 nights in Oct 2021

8/10 Good

Thembeka

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Abdur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vote of thanks

Place was nice and clean. Situated in the heart of town close to everything.
Stayed 1 night in Mar 2021

6/10 Okay

Lindelani

Business traveler

Just ok

It’s was just ok
Stayed 1 night in Jan 2021

10/10 Excellent

Thobani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Nomusa

Stayed 2 nights in Nov 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible Experience

The reception area was ok, and the lady assisting with the check in was helpful. However, I was deeply disappointed with the rest. As we stepped off the lift, we were welcome a not so clean looking passage way leading to our room. The room looked absolutely nothing like what we saw in the photos when we made our booking. It was an old and tired looking room that we were allocated. It just looked like it desperately needed some renovation. The bathroom was worse. I will definitely be not booking here again, nor would I recommend it to anyone.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Comfortable for “just wanna lay my head” night.

Only one towel for a 3 sleeper room Good for a “just want to lay my head” travels Room seemed too close (clustered) compared to what / how advertised. Reception very friendly
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020