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Palette San Marino Hotel

Hotel with a full-service spa, near Dubai Creek

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Photo gallery for Palette San Marino Hotel

Deluxe Double Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Reception
Lobby
Front of property
Deluxe Double Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
Frij Al Murar, Deira, Dubai
  • Place, Naif Souq
    ‪13 min walk‬
  • Place, Al Ghurair Centre
    ‪15 min walk‬
  • Place, Gold Souk
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 2 Twin Beds

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Twin Beds

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

  • 194 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Dubai

Located in Deira, Palette San Marino Hotel is within a mile (2 km) of popular sights such as Dubai Creek and Gold Souk. This 4-star hotel has 120 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Burj Nahar Mall - 9 min walk - 0.5 miles
  • Naif Souq - 13 min walk - 0.7 miles
  • Al Ghurair Centre - 15 min walk - 0.8 miles
  • Dubai Creek - 2 min drive - 1.5 miles
  • Gold Souk - 2 min drive - 1.5 miles

Getting around

  • Gold Souq Station - 12 min walk
  • Dubai Intl. Airport (DXB) - 20 min drive

Restaurants

  • ‪Dukem grill & restaurant - ‬4 min walk
  • ‪Filli Cafe - ‬3 min walk
  • ‪Hayatt Regency (Lobby) - ‬2 min walk
  • ‪Alvand Restaurant - ‬5 min walk
  • ‪Tahera Resturant - ‬5 min walk

About this property

Palette San Marino Hotel

Hotel with a full-service spa, near Dubai Creek
Guests staying at Palette San Marino Hotel enjoy access to a full-service spa, a gym, and free WiFi in public areas. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include express check-in, laundry facilities, and a banquet hall.
42-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Sitting areas, refrigerators, and minibars are also available.
Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, NA. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • Cleaning fee: AED 20 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.
Property Registration Number 100567165400003

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

San Marco Hotel Dubai
OYO 165 San Marco Hotel Dubai
OYO 165 San Marco Dubai
OYO 165 San Marco
Hotel OYO 165 San Marco Hotel Dubai
Dubai OYO 165 San Marco Hotel Hotel
Hotel OYO 165 San Marco Hotel
San Marco Hotel
OYO 165 San Marco Hotel Hotel Dubai
OYO 165 San Marco Hotel Hotel
OYO 165 San Marco Hotel Dubai
San Marco Hotel
Oyo 165 San Marco Hotel Dubai
San Marco Hotel
SAN MARINO HOTEL
OYO 165 San Marco Hotel
Collection O San Marino Hotel

Frequently asked questions

Is a free cancellation option available at Palette San Marino Hotel?

Palette San Marino Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Palette San Marino Hotel?

As of Feb 13, 2026, prices found for a 1-night stay for 2 adults at Palette San Marino Hotel on Mar 1, 2026 start from $37.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Palette San Marino Hotel?

This hotel is situated in Deira within a short 20-minute walk of Gold Souk and also 15 minutes on foot from Naif Souq. You'll also find Dubai Creek and Dubai Cruise Terminal within a short drive.

Is parking available on site at Palette San Marino Hotel?

No, this hotel doesn't offer parking.

Is there a spa available at Palette San Marino Hotel?

NA is the name of the hotel's full-service spa available for guests to enjoy.

Does Palette San Marino Hotel feature a casino at the property?

No, Palette San Marino Hotel doesn't have a casino.

Is there an indoor pool at Palette San Marino Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Palette San Marino Hotel?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a restaurant.

Are there hot tubs at Palette San Marino Hotel?

No, this hotel doesn't have a spa tub.

Does Palette San Marino Hotel have a restaurant that serves breakfast?

No, Palette San Marino Hotel doesn't have a restaurant that serves breakfast.

Does Palette San Marino Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Palette San Marino Hotel.

Does Palette San Marino Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Palette San Marino Hotel?

The closest major airport to Palette San Marino Hotel is Dubai Intl. Airport (DXB), which is 5.6 mi away (20 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 18.5 mi away (41-minute drive).

Are there rooms with balconies at Palette San Marino Hotel?

No, there aren't any guestrooms with balconies at Palette San Marino Hotel.

Palette San Marino Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 23 out of 86 reviews
Rating 8 - Good. 15 out of 86 reviews
Rating 6 - Okay. 16 out of 86 reviews
Rating 4 - Poor. 12 out of 86 reviews
Rating 2 - Terrible. 20 out of 86 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Desmond

Business traveler
Disliked: Cleanliness, staff & service, amenities
Room was not up to standard
Stayed 1 night in Nov 2025

2/10 Terrible

Reza, Louisville

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is super dirty! No cleaning in corridor, elevators are full of garbage and no one cleans them during my stay. The room is full of insects and bugs. I asked reception to do something about it but noting done.my room was in 1st floor and noice of ground floor club was up to 3 am . It was worst experience I ever had during my 25 year of travel.
Stayed 7 nights in Oct 2025

8/10 Good

Andrew

Stayed 2 nights in Nov 2025

2/10 Terrible

Saber

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far THE worst customer service I have ever encountered in my life. The place is not even worth 1 star. The bald guy at the service counter was terrible. I believe most of their customers are from Asian sub continent so they are used to treat their customers like they don’t deserve any respect, service or kindness.
Stayed 1 night in Oct 2025

10/10 Excellent

Frank Yaw

Stayed 8 nights in Aug 2025

10/10 Excellent

Gurwinder

Stayed 3 nights in Jul 2025

10/10 Excellent

EMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 20 nights in May 2025

2/10 Terrible

Said

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Windowbroken a lot of cockroach was a lot of mosquito. No paper toilet pretty much dirty.
Stayed 3 nights in Apr 2025

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
It was very old unit and dirty
Stayed 3 nights in Apr 2025

8/10 Good

leila

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It wasn’t bad
Stayed 5 nights in Feb 2025

2/10 Terrible

Omar

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s vary very much dirty
Stayed 5 nights in Jan 2025

2/10 Terrible

Kamil

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience. My reservation was cancelled by the hotel administration and ask me to check in as walk in with higher rate. This facility is joke and I will never recommend anyone to stay. Also, place looks like prostitution zone.
Stayed 4 nights in Mar 2025

2/10 Terrible

ben

Stayed 4 nights in Feb 2025

6/10 Okay

Dietmar

Enough for me and cheap
Stayed 1 night in Feb 2025

8/10 Good

Shubheksha

Liked: Cleanliness, staff & service, property conditions & facilities
Overall okay!
Stayed 2 nights in Feb 2025

4/10 Poor

MANOJ

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

zafar

Disliked: Cleanliness, property conditions & facilities, room comfort
Bath room is too small and very dirty
Stayed 7 nights in Feb 2025

8/10 Good

Ahmed

Stayed 6 nights in Feb 2025

4/10 Poor

Mohammad Solaiman

Stayed 5 nights in Feb 2025

2/10 Terrible

Rashad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst service ever very unprofessional

I arrived at the place at 2 am only to be told there is no room available for me because they had overbooked. It wasn't just me there were at least 7 other people who had had been told the same thing. We all had to stay in other hotels. Disgraceful service.
Stayed 1 night in Feb 2025

10/10 Excellent

Benie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Guy

Stayed 4 nights in Jan 2025

6/10 Okay

Ganesh

Business traveler
1sf
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good for the price
Stayed 1 night in Jan 2025

10/10 Excellent

Azam

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 9 nights in Jan 2025

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