Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

5.0 star property
Lakefront hotel with 3 restaurants and free valet parking

Choose dates to view prices

Photo gallery for Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

Relax with a drink at the stylish bar, surrounded by lush greenery and a view of the outdoors.
Relax by the pool surrounded by high-rise buildings and enjoy the view.
Relax in this stylish living room with a comfortable sofa, sleek coffee table, and panoramic city views.
Experience the city from a high-rise perspective with expansive views from the hotel's large windows.
Enjoy a city view from the large window, with a comfortable bed and a convenient breakfast tray.

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Room service

Explore the area

Map
Jumeirah Lakes Towers Cluster T, Off Sheikh Zayed Road, Dubai
  • The Walk
    ‪17 min walk‬
  • Dubai Marina Mall
    ‪18 min walk‬
  • Marina Beach
    ‪3 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪26 min drive‬

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Room options

Deluxe Executive Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Business Lounge Access

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 2 Bedrooms, Business Lounge Access (Jumeirah)

  • 753 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

Apartment, 1 Bedroom

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Apartment, 2 Bedrooms

  • 1615 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

Executive Suite, 3 Bedrooms, Business Lounge Access, Tower

  • 431 sq ft
  • City view
  • Sleeps 8
  • 2 Double Beds and 2 Twin Beds

Deluxe Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Twin Beds

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Twin Room, 2 Twin Beds

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Dubai

Located in Jumeirah Lakes Towers, Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence is within a mile (2 km) of popular sights such as Dubai Marina Mall and The Walk. This 354-room, 5-star hotel has 3 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • The Walk - 17 min walk - 0.9 miles
  • Dubai Marina Mall - 18 min walk - 1.0 mile
  • Marina Beach - 3 min drive - 1.3 miles
  • Emirates Golf Club - 3 min drive - 1.7 miles
  • Skydive Dubai - 3 min drive - 1.3 miles

Getting around

  • Sobha Realty Station - 6 min walk
  • Dubai Intl. Airport (DXB) - 34 min drive

Restaurants

  • ‪Shisha Rooftop Cafe - ‬1 min walk
  • ‪Friends' Avenue Cafe JLT - ‬3 min walk
  • ‪Meowtropolis Cat Cafe - ‬7 min walk
  • ‪Raju Omlet Jlt - ‬16 min walk
  • ‪Cafe Confetti - ‬16 min walk

About this property

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

Lakefront hotel with 3 restaurants and free valet parking
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence features an outdoor pool, a children's pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 250 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 42-inch LED TVs. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, minibars, and free newspapers are also available. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Danish, Dutch, English, Filipino, French, German, Hindi, Indonesian, Macedonian, Romanian, Russian, Swahili, Thai, Ukrainian, Urdu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 119 for adults and AED 50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amarillo
  • La Vue
  • Manzoni
  • Seasons

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Golf caddies
  • Golf carts
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 35 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 119 for adults and AED 50 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Pullman Dubai Jumeirah Lakes Towers Hotel
Pullman Jumeirah Lakes Towers Hotel
Pullman Dubai Jumeirah Lakes Towers
Pullman Jumeirah Lakes Towers
Pullman Dubai Jumeirah Lakes Towers Hotel Residence
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Hotel
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Dubai

Frequently asked questions

Is free cancellation available at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see near Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

This hotel is situated in Jumeirah Lakes Towers within a short 20-minute walk of Dubai Marina Mall and also 16 minutes on foot from Mohammad Bin Ahmed Al Mulla Mosque. You'll also find Marina Beach and Ibn Battuta Mall within a short drive.

Will I be able to park at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence include a casino at the property?

No, Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence doesn't have a casino.

Will I find an indoor pool at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

Yes, this hotel has a spa tub.

Does Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence have a restaurant that serves breakfast?

Yes, Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence allow pets to stay free of charge?

No, pets aren't allowed at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence.

Are there connecting rooms at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

The closest major airport to Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence is Al Maktoum Intl. Airport (DWC), which is 22.3 mi away (36 minutes by car). Another top airport is Dubai Intl. Airport (DXB), which is located 21.4 mi away (34-minute drive).

Are there rooms with balconies that I can book at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

No, at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence, there aren't any guestrooms that list a balcony.

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 290 out of 569 reviews
Rating 8 - Good. 189 out of 569 reviews
Rating 6 - Okay. 57 out of 569 reviews
Rating 4 - Poor. 16 out of 569 reviews
Rating 2 - Terrible. 17 out of 569 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Janet Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend staying at this hotel. It is quiet at night but close to the station and across to the marina.
Stayed 9 nights in Apr 2025

2/10 Terrible

Mubin Ashfaq

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
During our stay, the AC didn't work. We got it fixed but it still didn't work! That was unacceptable in the Dubai heat, not something you would expect from a 5 star hotel! Our "king" bed was 2 twin beds combined which completely threw me off. Not just the bedframes, but the mattresses too were 2 twin ones. Thus, feeling like 2 completely separate beds joined together!
Stayed 2 nights in Apr 2025

6/10 Okay

Kshitij

Traveled with family and small children, Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The check in was at 2 pm and u reached at 2:45 pm but was made to wait till 3:15 before I got the room. This is a VIP property but no room upgrade was offered. The kids stayed back one of the evenings and when they ordered food, the hotel staff refused to tab it on the room. We ate at the hotel a few times and they made us pay every time instead of putting on the room and clearing the bill on check out. Very poor experience.
Stayed 3 nights in Apr 2025

6/10 Okay

Adnan, Tarneit

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Its a good hotel but the staff need alot of training especially in the area of how they can be demanding about paying for things that you have put against the room charges. I had on a few occasions been called by reception downatairs to come and settle a breakfast or meal bill Can you not wait till the guest is checking out to close this? one other really bad experience..got woken up at 2am in the night for a wrong in room dining delivery and they didnt wven apologise. please learn from other hotels nearby like Taj
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
good stay, clean and friendly staff.
Stayed 3 nights in Mar 2025

8/10 Good

Kevin, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi needs improvement. I did not know any VIP access in this hotel.
Stayed 3 nights in Mar 2025

8/10 Good

John C.

Liked: Staff & service, room comfort
Stayed 13 nights in Feb 2025

10/10 Excellent

Shushu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hospitality

This hotel was absolutely amazing. Everyone is so helpful and the breakfast was so delicious with many option to chose from.
Stayed 7 nights in Feb 2025

10/10 Excellent

Mohit

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Emma

Liked: Staff & service, property conditions & facilities, room comfort

An okay short stay!

Our stay was okay. Unfortunately our room looked extremely clean but really smelt of cigarettes from a previous guest. The location of the hotel was amazing in proximity to the tram and metro. The surround area was so quiet and nice for a walk. Staff for friendly. The gym was great feature. We were disappointed by the pool. The pictures make it look bigger than it is and work was being done at one end meaning the space for sunbeds was limited at the other end.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Duncan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for Metro, Marina, & JBR.

First time staying in this area, and it was a perfect location for what I needed. Staff were great and very helpful with anything I needed. Managed to check in early due to arriving early that day. This is right next to a Metro station so you can use this or the Tram to get into the Marina & JBR, or walk across the Bridge and into the Marina & JBR by foot. Was a short trip so didn’t get to use the facilities but will stay again as reasonably priced with great facilities and transport links.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohamed Jalal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

SIMON HAROLD

Stayed 3 nights in Jan 2025

10/10 Excellent

Pooja, Monroeville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 9 nights in Jan 2025

4/10 Poor

Syed

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose, Munich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient close to the subway
Stayed 4 nights in Dec 2024

10/10 Excellent

Joanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Marina, JBR beach and other attractions. Staff were helpful and hotel immaculate. Would visit again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ahmed, JEDDAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wonderful hotel ,food was great the only thing that bother me was the light of the AC control.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ammar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit this hotel every time I'm in Dubai. It’s easy to get to JBR by taking the tram or by walking through the mall across the street and along the marina. If you prefer the train, the station is just a two-minute walk away then you can go to the Emirates Mall, Dubai Mall, Downtown, and other stations.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel near metro station

Hotel was near metro station so it was convenient as we took the metro from the airport to hotel. There's Starbucks in the lobby. Hotel breakfast was good with many choices. There's also some eateries near the hotel within walking distance.
Stayed 3 nights in Nov 2024

10/10 Excellent

Suan Toon Sean, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sau Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best services

When we arrived the hotel in early morning. Front desk male staff tried his best to get a room for us. The price to upgrade to an apartment was reasonable. We could take a rest in the room after the long flight. The house keeping staff gave us a comfortable environment for us to sleep. Moreover, the breakfast was very good and delicious. We highly recommend.
Stayed 2 nights in Dec 2024

2/10 Terrible

nazia

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Pullman Hotel in Jumeirah Lake Towers, Dubai, was a nightmare. For six days, the washroom in my room was constantly clogged, unusable forcing me to take my kids to an adjacent building to use the facilities. Daily calls to maintenance, with plumbers visiting three times a day, did not resolve the issue, causing significant inconvenience and disrupting our trip. The check-in process was equally terrible. I was met with an unwelcoming attitude and initially given the wrong room, only corrected after I posted a Google review. Despite arriving a day late due to flight interruptions, the hotel refused to adjust my dates, and the receptionist struggled to find a room, finally assigning me a room with only one bed, contrary to my booking. I made a huge mistake booking this hotel. We booked 5 rooms in this hotel for our annual family vacation. Once they have your money they dont care. I paid $250/room per night, totaling almost $1600/room for six nights , for a substandard experience. I strongly advise against booking this hotel. There are many better options available, as this hotel lacks basic customer service and is not worth the high cost. They dont offer fair compensation for the inconvenience cause by their negligence and poor upper management.
Stayed 7 nights in Nov 2024