Pullman Dubai Downtown

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Photo gallery for Pullman Dubai Downtown

A pool area with lounge chairs and umbrellas, surrounded by high-rise buildings and a clear sky.
A high-rise room with a city view, a dining table with tea set, and a tiered display stand with flowers.
A modern hotel room with a living area, a dining table, a sofa, a TV, and a view of the city.
An outdoor dining area with tables and chairs, surrounded by hanging plants and a view of the city.
A modern hotel room with a city view, a breakfast bar, and a dining area with tables and chairs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Al Abraj Street with Marasi Drive, Dubai, 0000
  • Place, Dubai Fountain
    ‪16 min walk‬
  • Place, Dubai Mall
    ‪18 min walk‬
  • Place, Burj Khalifa
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪13 min drive‬

Room options

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Canal view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Superior Suite

7.6 out of 10
Good
(4 reviews)
  • Canal view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • Canal view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Executive Room, 1 King Bed (Burj Khalifa View)

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Premier Suite, 1 King Bed

  • Canal view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Superior Room, 1 King Bed

8.2 out of 10
Very good
(43 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Superior Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Deluxe Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Canal view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Dubai

Located in Downtown Dubai within a short walk of Dubai Fountain, Pullman Dubai Downtown is within a mile (2 km) of other popular sights such as Burj Khalifa. This 340-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Dubai Water Canal - 4 min walk - 0.3 miles
  • Dubai Fountain - 16 min walk - 0.9 miles
  • Dubai Opera - 16 min walk - 0.9 miles
  • Dubai Mall - 18 min walk - 1.0 mile
  • Burj Khalifa - 2 min drive - 1.1 miles

Getting around

  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪FireLake Grill House - ‬4 min walk
  • ‪Sah El Nom - ‬2 min walk
  • ‪St. Regis Bar - ‬5 min walk
  • ‪Lolita Pool Bar & Lounge - ‬2 min walk
  • ‪Loona Dubai - ‬7 min walk

About this property

Pullman Dubai Downtown

At Pullman Dubai Downtown, guests enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 250 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
40-inch LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include free minibar items, espresso makers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellbeings Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BreadHouse Bistro&Bakery
  • Couqley French Brasserie
  • Lolita Pool Bar & Lounge

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,423 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Art Deco architecture
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher and window guards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.
Property Registration Number 743145

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Is free cancellation available at Pullman Dubai Downtown?

Pullman Dubai Downtown provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Pullman Dubai Downtown?

As of Jul 21, 2026, prices found for a 1-night stay for 2 adults at Pullman Dubai Downtown on Jul 24, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Pullman Dubai Downtown?

This hotel is situated in Downtown Dubai within a short 13-minute walk of Dubai Fountain and also 16 minutes on foot from Dubai Opera. You'll also find Souk al Bahar and KidZania less than a mile away.

Will I be able to park at Pullman Dubai Downtown?

Yes, valet, extended, and self parking are free at the hotel. An electric car charging station, wheelchair-accessible parking, and RV/bus/truck parking are also available.

Is there a spa at Pullman Dubai Downtown?

Wellbeings Spa is the hotel's spa and services include Thai massages, deep-tissue massages, reflexology, and couples treatments.

Does Pullman Dubai Downtown have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a poolside restaurant, and a poolside bar at this hotel.

Does Pullman Dubai Downtown feature a casino on the premises?

No, Pullman Dubai Downtown doesn't have a casino.

Will I find an indoor pool at Pullman Dubai Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Pullman Dubai Downtown good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Pullman Dubai Downtown?

No, but this hotel does have a steam room.

Does Pullman Dubai Downtown feature a restaurant that includes a breakfast menu?

Yes, Pullman Dubai Downtown serves buffet breakfast for a surcharge each morning at Couqley French Brasserie.

Will Pullman Dubai Downtown allow pets to stay free of charge?

No, pets and service animals aren't allowed at Pullman Dubai Downtown.

Are there connecting rooms at Pullman Dubai Downtown?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Pullman Dubai Downtown?

The closest major airport to Pullman Dubai Downtown is Dubai Intl. Airport (DXB), which is 9.2 mi away (21 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 24.8 mi away (39-minute drive).

Can I book a room with a balcony at Pullman Dubai Downtown?

No, there aren't any guestrooms with balconies at Pullman Dubai Downtown.

Does Pullman Dubai Downtown have a wedding venue on site?

There are wedding services available at Pullman Dubai Downtown if that's in your vacation plans.

Pullman Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1006 reviews
Rating 8 - Good. 182 out of 1006 reviews
Rating 6 - Okay. 57 out of 1006 reviews
Rating 4 - Poor. 26 out of 1006 reviews
Rating 2 - Terrible. 27 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rashmi Ashok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! The staff and hospitality were beyond fantastic. The restaurants within the hotel were phenomenal too! Exceptional stay overall
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Supreet

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay and excellent hospitality.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kashif

Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff overall stay was delightful and would recommend
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ranmeetinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this Pullman downtown is the best. We had such a wonderful time. Beautiful, clean hotel. Hopefully would love to come back again.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Harriet

Liked: Cleanliness, amenities, property conditions & facilities
The pool area is excellent.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

BRANDON Jamar

Liked: Cleanliness, amenities, property conditions & facilities
Pullman downtown dubai was amazing from check in to check out they were attentive and helpful!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Aladin

Liked: Cleanliness, amenities, property conditions & facilities
great hotel location and really clean and staff are really helpfull
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Dashna

Liked: Cleanliness, amenities, property conditions & facilities
10/10 service and food! I would definitely stay here again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Payal

Liked: Cleanliness, property conditions & facilities
Beautiful room
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kaveh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel good breakfast
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Sima

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff but the breakfast buffet not so much.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Great hotel with prime location. My 9. time in Dubai but first at this hotel. I really enjoyed the proximity to downtown and the state of the hotel.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Yostina

Liked: Cleanliness, staff & service
Nice hotel, close to the mall and the metro.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff were very friendly
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Charles

Attentive staff, clean, modern rooms.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Girum Demissie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh food with a lot of selection, friendly staff .
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, amenities
All was great
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Zarema

Liked: Cleanliness, amenities, property conditions & facilities
We had very pleasant time in the hotel.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Mounika

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good, food was on par
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Etiah

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. We had a beautiful view on Burj Khalifa. The staff was very friendly and helpful and the room was specious and clean.
Stayed 2 nights in Dec 2025