Grand Mercure Dubai City

5.0 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Grand Mercure Dubai City

Exterior
1 bedroom, minibar, in-room safe, desk
Exterior
Reception
Children's play area - outdoor

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Room service
  • Laundry

Explore the area

View in a map
61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868
  • Place, City Centre Deira
    ‪12 min walk‬
  • Place, Dubai Creek
    ‪4 min drive‬
  • Place, Gold Souk
    ‪6 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪12 min walk‬

Room options

Deluxe Suite

8.6 out of 10
Excellent
(17 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Suite

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds

8.6 out of 10
Excellent
(16 reviews)
  • 320 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand Suite

  • 1087 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 3 Double Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(34 reviews)
  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite (Dubai)

8.0 out of 10
Very good
(1 review)
  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Grosvenor)

7.6 out of 10
Good
(5 reviews)
  • 818 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

You may also like

About the neighborhood

Dubai

Located in Garhoud within a mile (2 km) of City Centre Deira, Grand Mercure Dubai City is within a few miles (5 km) of other popular sights such as Dubai Creek. This 361-room, 5-star hotel has 2 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • City Centre Deira - 12 min walk - 0.7 miles
  • Dubai Creek - 4 min drive - 2.5 miles
  • Gold Souk - 6 min drive - 3.8 miles
  • Dubai World Trade Centre - 7 min drive - 5.0 miles
  • Dubai Mall - 10 min drive - 7.6 miles

Getting around

  • GGICO Station - 6 min walk
  • Dubai Intl. Airport (DXB) - 7 min drive

Restaurants

  • ‪Veppupura - ‬9 min walk
  • ‪Ashrafi Restaurant - ‬7 min walk
  • ‪Bambooda - ‬10 min walk
  • ‪Defood Restaurant - ‬6 min walk
  • ‪Barista Lab - ‬9 min walk

About this property

Grand Mercure Dubai City

Luxury hotel with 2 restaurants and 2 outdoor pools
Guests of Grand Mercure Dubai City have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of free valet parking, along with a free shuttle from the hotel to the airport (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, a steam room, and free WiFi in public areas.
49-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and bidets. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 184.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 125 for adults and AED 125 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the free airport drop-off service. Driving? This property offers free valet parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Grand Mercure Dubai City Hotel
Grand Mercure Dubai City Dubai
Grand Mercure Dubai Airport Hotel
Grand Mercure Dubai City Hotel Dubai

Frequently asked questions

Is free cancellation available at Grand Mercure Dubai City?

Grand Mercure Dubai City provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What can I see within easy reach of Grand Mercure Dubai City?

This hotel is situated in Garhoud within a short 16-minute walk of City Centre Deira and also 14 minutes on foot from Dubai Tennis Stadium. You'll also find Gold Souk and Dubai Festival City Mall within a short drive.

Is parking available on site at Grand Mercure Dubai City?

Yes, covered valet parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa at Grand Mercure Dubai City?

There is a full-service spa available for guests to enjoy and services include body treatments and facials.

Does Grand Mercure Dubai City include a casino on the premises?

No, Grand Mercure Dubai City doesn't have a casino.

Will I find an indoor pool at Grand Mercure Dubai City?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Grand Mercure Dubai City?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, 2 poolside bars, and 2 restaurants.

Are there hot tubs at Grand Mercure Dubai City?

No, but this hotel does have a steam room.

Does Grand Mercure Dubai City have a restaurant that serves breakfast?

Yes, Grand Mercure Dubai City has 2 restaurants, and serves buffet breakfast on weekday mornings for a surcharge.

Will Grand Mercure Dubai City allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Mercure Dubai City.

Are there connecting rooms at Grand Mercure Dubai City?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Grand Mercure Dubai City?

The closest major airport to Grand Mercure Dubai City is Dubai Intl. Airport (DXB), which is within a mile. Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 17.8 mi away (29-minute drive).

Are there rooms with balconies at Grand Mercure Dubai City?

No, at Grand Mercure Dubai City, there aren't any guestrooms that list a balcony.

Reviews

Grand Mercure Dubai City Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 506 out of 914 reviews
Rating 8 - Good. 184 out of 914 reviews
Rating 6 - Okay. 90 out of 914 reviews
Rating 4 - Poor. 50 out of 914 reviews
Rating 2 - Terrible. 84 out of 914 reviews

Reviews

10/10 Excellent

sarah

Liked: Amenities
Love the roof pool and the staff are so friendly Room is very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean comfortable hotel reception staff were very helpful and efficient close to airport with shuttle bus that is free, rooftop pool with glass bottom was lovely with fantastic views across Dubai. Breakfast was ample with adequate choices Will definitely stay again
Stayed 1 night in Jun 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience, decent value stay very close to the airport
Stayed 1 night in Jun 2025

10/10 Excellent

Cory

Liked: Amenities
Stayed 2 nights in Jun 2025

4/10 Poor

Fernanda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Embora no anúncio ofereça o translado de ida e volta ao aeroporto, ele é só de ida, o que nos fez desperdiçar um tempo enorme buscando informações no aeroporto. Além disso, as toalhas estavam cheirando cigarro.
Stayed 1 night in Jun 2025

6/10 Okay

Rachana

Traveled with family
Disliked: Staff & service
Hotel communications team had communication gap by not writing or saying upfront shuttles are only on request and that is also limited. There is nothing around that area.
Stayed 1 night in Jun 2025

10/10 Excellent

Yajaida De Yanira Gonzalez

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

2/10 Terrible

Chidambaram

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a complete SCAM. Don’t be fooled by the photos; the rooms are far from 5-star hotel quality. I booked a Deluxe room through Hotels.com, but there wasn’t even enough space to turn around in the bathrooms. The rooms were so congested that the showers opened directly into the bedrooms, and the water kept splashing into the room after each shower. As a result, you’ll end up mopping the room every day. The duty manager, ALAA, was rude and unhelpful. Overall, this is the worst hotel, and the service was equally terrible.
Stayed 4 nights in May 2025

10/10 Excellent

Timothy

Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility
Stayed 1 night in May 2025

10/10 Excellent

Mario

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice modern property
Stayed 1 night in May 2025

8/10 Good

Anna, la jolla

Liked: Cleanliness, property conditions & facilities
everything was great, reception, attitude towards guests, good breakfast. Non-smoking room was not very clean. long black hair on the floor on the carpet. Cleaners are very loud in the morning but helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Avtar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it
Stayed 6 nights in May 2025

10/10 Excellent

Omar, North miami

Stayed 3 nights in May 2025

10/10 Excellent

Stephany

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 2 nights in May 2025

10/10 Excellent

Takuya, Minato ku

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for layover.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Staff were very professional and cour

Stayed 6 nights in May 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, convenient location

Excellent staff, who were really friendly and helped us organise things and shift luggage about. Great location close to airport, good stop off for an early flight.
Stayed 1 night in Apr 2025

2/10 Terrible

Jeffrey

Had to cancel for heath reasons
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2025

2/10 Terrible

Ammar

Traveled with family
Disliked: Staff & service, room comfort
We end up not staying very bad attitude from the front desk. We did not like it so we canceled our stay.
Stayed 2 nights in Apr 2025

8/10 Good

Navin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from the city but with 10 min walk to a metro station - GGICO
Stayed 2 nights in Apr 2025