See all properties

Fairmont The Palm

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Fairmont The Palm

Kayaking
Creator video - submitted by Kuralay Travel
Lobby
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Palm Jumeirah, Dubai
  • Place, Palm Jumeirah Mall
    ‪5 min walk‬
  • Place, The View at The Palm
    ‪6 min walk‬
  • Place, Palm West Beach
    ‪8 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Signature Suite, 1 King Bed, Jetted Tub, Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Signature Suite, 1 King Bed, Jetted Tub, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 2164 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds, Sea View

8.4 out of 10
Very good
(17 reviews)
  • Sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

8.6 out of 10
Excellent
(27 reviews)
  • Sea view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Sea View (Fairmont Gold, Lounge Access)

Minibar, in-room safe, soundproofing, iron/ironing board

Suite, 1 Bedroom, Sea View (Fairmont Gold, Lounge Access)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1916 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Fairmont Gold Heritage, Lounge Access)

Minibar, in-room safe, soundproofing, iron/ironing board

Room, 2 Queen Beds (Fairmont Gold Heritage, Lounge Access)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Fairmont Gold Heritage, Lounge Access)

Minibar, in-room safe, soundproofing, iron/ironing board

Room, 1 King Bed (Fairmont Gold Heritage, Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Sea View (Fairmont Gold, Lounge Access)

Minibar, in-room safe, soundproofing, iron/ironing board

Room, 2 Queen Beds, Sea View (Fairmont Gold, Lounge Access)

  • Sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Serenity Room, with Balcony, Spa Access

View from room

Fairmont Serenity Room, with Balcony, Spa Access

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Heritage Room, 2 Queen Beds

Minibar, in-room safe, soundproofing, iron/ironing board

Fairmont Heritage Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Heritage Room, 1 King Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Fairmont Heritage Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Heritage Room, 2 Queen Beds, Partial Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Fairmont Heritage Room, 2 Queen Beds, Partial Sea View

8.4 out of 10
Very good
(7 reviews)
  • Partial sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Heritage Room, 1 King Bed, Partial Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Fairmont Heritage Room, 1 King Bed, Partial Sea View

8.8 out of 10
Excellent
(12 reviews)
  • Partial sea view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Suite, 1 Bedroom, Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Fairmont, Suite, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1496 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Balcony, Sea View (Grand Family Heritage Palm)

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room, Multiple Beds, Balcony, Sea View (Grand Family Heritage Palm)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1033 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds, Balcony, Sea View (Grand Family Heritage Palm)

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room, Multiple Beds, Balcony, Sea View (Grand Family Heritage Palm)

  • Sea view
  • 1033 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Family Room, Multiple Beds, Balcony (Grand Family Heritage)

View from room

Family Room, Multiple Beds, Balcony (Grand Family Heritage)

  • City view
  • 1033 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room, 2 Bedrooms, Balcony, Sea View (Corner Jacuzzi Palm)

Minibar, in-room safe, soundproofing, iron/ironing board

Family Room, 2 Bedrooms, Balcony, Sea View (Corner Jacuzzi Palm)

  • Sea view
  • 2680 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Family Room, 2 Double Beds

Minibar, in-room safe, soundproofing, iron/ironing board

Family Room, 2 Double Beds

  • City view
  • 1033 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Apartment, 2 Bedrooms, Sea View

  • Sea view
  • 2153 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Minibar, in-room safe, soundproofing, iron/ironing board

Apartment, 1 Bedroom

  • City view
  • 2067 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, soundproofing, iron/ironing board

Apartment, 2 Bedrooms

  • City view
  • 2788 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Suite, 1 Bedroom, Sea View

  • Sea view
  • 1916 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Presidential Suite, 1 King Bed with Sofa bed, Sea View

  • Sea view
  • 4198 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont Gold, Room, Multiple Beds, Balcony, Sea View

Fairmont Gold, Room, Multiple Beds, Balcony, Sea View | Minibar, in-room safe, soundproofing, iron/ironing board

Fairmont Gold, Room, Multiple Beds, Balcony, Sea View

  • Sea view
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

You may also like

Ad
4 restaurants, breakfast, lunch, dinner served; American cuisine

Hilton Dubai Al Habtoor City

Downtown Dubai
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 503 reviews
$120 nightly
The price is $139
Apr 1 - Apr 2
Total with taxes and fees
Hilton Dubai Al Habtoor City

About the neighborhood

Dubai

Located in Palm Jumeirah, Fairmont The Palm is within a 10-minute drive of popular attractions such as Aquaventure and Ski Dubai. This 381-room, 5-star hotel has 4 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Palm Jumeirah Mall - 5 min walk - 0.3 miles
  • AURA SKYPOOL Dubai - 6 min walk - 0.4 miles
  • The View at The Palm - 6 min walk - 0.4 miles
  • Palm West Beach - 8 min walk - 0.4 miles
  • The Pointe - 3 min drive - 1.9 miles

Getting around

  • Al Ittihad Park Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 31 min drive

Restaurants

  • ‪SĀN Beach - ‬6 min walk
  • ‪Surf Club - ‬10 min walk
  • ‪SUSHISAMBA - ‬11 min walk
  • ‪St. Regis Gardens - ‬11 min walk
  • ‪Din Tai Fung - ‬11 min walk

About this property

Fairmont The Palm

Fairmont The Palm features a private beach, a full-service spa, and 4 outdoor pools. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for AED 320 per vehicle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and designer toiletries. Balconies, minibars, and espresso makers are also standard. Housekeeping is available on request.
A private beach and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
Sofitel Dubai The Palm Resort & Spa
  • On private beach
  • Pool
  • Spa
  • Kids pool
9.2 out of 10, Wonderful, 1,279 reviews
$152 nightly
The price is $175
Mar 29 - Mar 30
Total with taxes and fees
Sofitel Dubai The Palm Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 160 for adults and AED 80 for children
  • 10 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Flow Kitchen
  • Frevo
  • Little Miss India
  • Mashrabiya Lounge
  • Seagrill Bistro

Things to do

  • 4 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Dining table
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Beach enhancements are underway along the trunk of Palm Island, adjacent to this property. During this time, guests may experience intermittent noise disturbance and some views may be obstructed. The hotel continues to operate as normal, offering beach access, 4 swimming pools, and landscaped gardens.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 160 for adults and AED 80 for children
  • Airport shuttle fee: AED 320 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Fairmont Hotel Palm
Fairmont Palm
Palm Fairmont
Fairmont Palm Hotel Dubai
Fairmont Palm Hotel
Fairmont Palm Dubai
Fairmont The Palm Hotel
Fairmont The Palm Dubai
Fairmont The Palm Hotel Dubai

Frequently asked questions

Is free cancellation available at Fairmont The Palm?

Fairmont The Palm provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Fairmont The Palm?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Fairmont The Palm on Mar 29, 2026 start from $202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Fairmont The Palm?

This hotel is situated in Palm Jumeirah within a short 5-minute walk of Palm Jumeirah Mall and also 13 minutes on foot from Palm West Beach. You'll also find Marina Beach and Aquaventure within a short drive.

Is parking available on site at Fairmont The Palm?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Fairmont The Palm?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, aromatherapy, and couples treatments.

Does Fairmont The Palm have a casino at the property?

No, Fairmont The Palm doesn't have a casino.

Is there an indoor pool at Fairmont The Palm?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Fairmont The Palm a good place to stay for couples?

This waterfront hotel offers plenty of amenities for couples including a private beach, 4 outdoor pools, and a poolside bar.

Are there hot tubs at Fairmont The Palm?

Yes, this hotel offers private outdoor spa tubs in some guestrooms.

Does Fairmont The Palm feature a restaurant that includes a breakfast menu?

Yes, Fairmont The Palm has 10 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Fairmont The Palm allow pets to stay free of charge?

No, pets and service animals aren't allowed at Fairmont The Palm.

Are there connecting rooms at Fairmont The Palm?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Fairmont The Palm?

The closest major airport to Fairmont The Palm is Al Maktoum Intl. Airport (DWC), which is 26.4 mi away (36 minutes by car). Another top airport is Dubai Intl. Airport (DXB), which is located 19.8 mi away (31-minute drive).

Can I book a room with a balcony at Fairmont The Palm?

Yes, every guestroom at Fairmont The Palm comes with a balcony with some featuring sea or city views.

Does Fairmont The Palm offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Fairmont The Palm.

Fairmont The Palm Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1001 reviews
Rating 8 - Good. 186 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 4 nights in Dec 2025

10/10 Excellent

sam

Liked: Cleanliness, staff & service
Very luxurious.
Stayed 4 nights in Nov 2025

10/10 Excellent

gurpreet singh

Stayed 5 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As aways our stay here has been fabulous, very large room and bathroom woth excellent facilities. The grounds and swimming pools are beautiful with enough loungers for everyone. The restaurants are all first class.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jonathon

Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with fantastic service
Stayed 6 nights in Nov 2025

10/10 Excellent

SANJAY

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location and the staff are wonderful! We booked half board which was great value. Prior to our stay, I emailed the hotel notifying them that my wife has a long list of intolerances. The hotel emailed backed immediately, and said it would not be an issue and that the chef would meet us (on arrival) to discuss meal options. On arrival, Chef Siddhant met with us and we went through everything. He assused that it would be totally fine and made my wife exceptional meals that were to my wife's dietary requirements. There were no compromises at all which we really appreciated. The food was very tasty and well presented. So my biggest praise goes to Chef Siddhant and also Chef Krishna for the bespoke meals I myself ate from the buffet stations in Flow and the food option and quality was exceptional The hotel it self is lovely! Very grand the facilities are great. The beach was a short stroll from the hotel grounds and it was clean/safe. We had a large room which was facing the city, but I would recommend going for a sea view as the traffic can be noisy. Location is great, and easy to get around. Overall, I would happily stay again
Stayed 5 nights in Nov 2025

2/10 Terrible

Fabien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise from the Kyma beach club apposite the pool is INSANE!
Stayed 8 nights in Nov 2025

10/10 Excellent

Aisha Khalid

Stayed 6 nights in Nov 2025

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite 2 evening meals were Little Miss India and Boldly Asian - Flo Kitchen was consistently good. Service slow at Seagrill. Cleanliness at hotel was excellent. Good location - accommodating staff allowed early access to room. Only disappointment was highly advertised showing of F1 race which was superseded by football games- eventually shown on small screen late with no sound.
Stayed 6 nights in Nov 2025

4/10 Poor

Owen Declan, Glasgow

Stayed 7 nights in Oct 2025

10/10 Excellent

Ben

Stayed 2 nights in Nov 2025

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beach front was ruined. There was loud music at all times, till so late in the night. That was the only thing I hated about the stay and hence I won’t be coming back. I wanted to be near the beach but couldn’t use it
Stayed 6 nights in Oct 2025

10/10 Excellent

willem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fantastic, thank you. Our one slight criticism would be that we found it very difficult to find somewhere to sit in the sun on the beach and around the pool. Practically all the sun beds had towels on them but were never occupied.
Stayed 6 nights in Oct 2025

10/10 Excellent

Akshaye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hotels I've ever visited. The room and facilities were immaculate. The staff are incredibly polite and accommodating. We enjoyed halfboard and were able to experience several of the on site restaurants. The teams were able to accommodate dietary requirements quite easily and there were plenty of options. Thank you to Kalorus and Edan for going above and beyond to make our stay memorable, we always felt looked after. Thank you to Rodgers for starting off our 5* experience immediately and for keeping it up throughout!
Stayed 6 nights in Oct 2025

10/10 Excellent

Sunny

Stayed 4 nights in Oct 2025

10/10 Excellent

Shoaib Ahmed

Stayed 5 nights in Oct 2025

10/10 Excellent

gyozo, south salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Jane, Hampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff very accommodating. We arrived very early and they managed to get us to our room before 9am which after a long haul flight was great. We only ate once on site at the breakfast buffet. This was ok. Only issue we had was not huge selection and many small children running around and not many staff or parent supervision to access to food etc around handling. Not sure it was worth the cost. Overall great location close to mall and all the best beach bars and restaurants. Would 100% recommend to anyone staying in Dubai
Stayed 3 nights in Sep 2025

10/10 Excellent

Jane

Stayed 4 nights in Sep 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Exceptionally welcoming and friendly staff. Big rooms. Great pools and beach.
Stayed 5 nights in Oct 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! We spent 6 nights here and had the best time. The hotel has loads of restaurants, pools and a couple of bars. Little miss India was our favourite restaurant and the poolside food was amazing. Service was 10/10. Hotel is walkable to the Golden Mile where there are shops and also walkable to the Palm Jumeriah Mall which is great. We went to the spa one day and the staff were amazing and couldn’t do more for you!
Stayed 6 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 2 nights in Sep 2025