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DoubleTree by Hilton Dubai - Business Bay

4.0 star property

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Photo gallery for DoubleTree by Hilton Dubai - Business Bay

Terrace/patio
4 restaurants, breakfast, lunch, dinner served; international cuisine
Burj Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Outdoor pool, sun loungers
Hypo-allergenic bedding, down comforters, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Bay Square 5, Business Bay, Dubai
  • Place, Dubai Water Canal
    ‪5 min walk‬
  • Place, Dubai Mall
    ‪13 min walk‬
  • Place, Burj Khalifa
    ‪20 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪11 min drive‬

Room options

View all photos for King Guest Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

King Guest Room

9.0 out of 10
Wonderful
(52 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Double Beds Guest Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Two Double Beds Guest Room

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for King Superior Room with Burj Khalifa View

King Superior Room with Burj Khalifa View | Living area | 49-inch flat-screen TV with digital channels, TV, pay movies

King Superior Room with Burj Khalifa View

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Double Beds Superior Room with view

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Two Double Beds Superior Room with view

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for KING SUPERIOR ROOM

Hypo-allergenic bedding, down comforters, minibar, in-room safe

KING SUPERIOR ROOM

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Double Beds Superior Guest Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Two Double Beds Superior Guest Room

  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for CORNER ROOM With VIEW

CORNER ROOM With VIEW | Living area | 49-inch flat-screen TV with digital channels, TV, pay movies

CORNER ROOM With VIEW

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for BAY SQUARE SUITE

Hypo-allergenic bedding, down comforters, minibar, in-room safe

BAY SQUARE SUITE

  • City view
  • 1044 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Burj Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Burj Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1141 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Basic Single Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Basic Single Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Two Bedroom Family Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Two Bedroom Family Suite

  • City view
  • 1550 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

View all photos for Family Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 3 Twin Beds

View all photos for CORNER JUNIOR SUITE

Hypo-allergenic bedding, down comforters, minibar, in-room safe

CORNER JUNIOR SUITE

  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for JUNIOR SUITE

Hypo-allergenic bedding, down comforters, minibar, in-room safe

JUNIOR SUITE

  • City view
  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Corner Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Corner Suite

  • Sleeps 3

View all photos for Burj Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Burj Suite

  • Sleeps 5

View all photos for Corner Room With Burj Khalifa View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Corner Room With Burj Khalifa View

  • Sleeps 3

View all photos for King Deluxe Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

King Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Double Beds Deluxe Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Two Double Beds Deluxe Room

7.4 out of 10
Good
(3 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room with Burj View Balcony

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room with Burj View Balcony

  • City view
  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Guest Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

King Guest Room

  • Sleeps 4

View all photos for Twin Room Non smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Twin Room Non smoking

  • Sleeps 2

View all photos for Superior King Room Non smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior King Room Non smoking

  • Sleeps 4

View all photos for Superior Twin Room Non smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Twin Room Non smoking

  • Sleeps 2

View all photos for Deluxe King Room Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe King Room Non Smoking

  • Sleeps 3

View all photos for Deluxe King Room Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe King Room Smoking

  • Sleeps 2

View all photos for Bay Square King Suite Non Smoking

Interior

Bay Square King Suite Non Smoking

  • Sleeps 4

View all photos for One Bedroom King Suite Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

One Bedroom King Suite Non Smoking

  • Sleeps 4

View all photos for Two Bedroom Family Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Two Bedroom Family Suite

  • Sleeps 7

View all photos for Two Bedroom Family Suite Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Two Bedroom Family Suite Non Smoking

  • Sleeps 5

View all photos for Accessible King Room Non smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Accessible King Room Non smoking

  • Sleeps 3

View all photos for Superior King Room with Burj Khalifa View Non smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior King Room with Burj Khalifa View Non smoking

  • Sleeps 4

View all photos for Junior Suite Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite Non Smoking

  • Sleeps 3

View all photos for Superior Twin Room with Burj Khalifa View Non smoking

Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Superior Twin Room with Burj Khalifa View Non smoking

  • Sleeps 2

View all photos for Deluxe Room with Two Double Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room with Two Double Beds

  • Sleeps 2

View all photos for Twin Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe King Room

  • Sleeps 3

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Exterior

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About the neighborhood

Dubai

Located in Downtown Dubai, DoubleTree by Hilton Dubai - Business Bay is within a mile (2 km) of popular sights such as Dubai Mall and Dubai Fountain. This 4-star hotel has 238 rooms and welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Dubai Water Canal - 5 min walk - 0.3 miles
  • Dubai Mall - 13 min walk - 0.7 miles
  • Dubai Fountain - 16 min walk - 0.9 miles
  • Burj Khalifa - 20 min walk - 1.1 miles
  • Dubai Aquarium & Underwater Zoo - 2 min drive - 1.5 miles

Getting around

  • Dubai Trolley Station 1 Tram Station - 13 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪Cavo - ‬13 min walk
  • ‪My Square - ‬1 min walk
  • ‪Title Brew - ‬3 min walk
  • ‪Kimi - ‬5 min walk
  • ‪Happy Bark Day - ‬15 min walk

About this property

DoubleTree by Hilton Dubai - Business Bay

Guests of DoubleTree by Hilton Dubai - Business Bay enjoy a full-service spa, an outdoor pool, and a 24-hour gym. There's free valet parking, and an airport shuttle (available 24 hours) for AED 250 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and 49-inch flat-screen TVs with digital channels and pay movies. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 65 to 150 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Bay Club
  • My Square

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 3 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekends. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 65 to 150 per person
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

DoubleTree Hilton Dubai Business Bay Hotel
DoubleTree Hilton Business Bay Hotel
DoubleTree Hilton Dubai Business Bay
DoubleTree Hilton Business Bay
DoubleTree Hilton Business
DoubleTree by Hilton Dubai - Business Bay Hotel
DoubleTree by Hilton Dubai - Business Bay Dubai
DoubleTree by Hilton Dubai - Business Bay Hotel Dubai

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Dubai - Business Bay?

DoubleTree by Hilton Dubai - Business Bay offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Dubai - Business Bay?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Dubai - Business Bay on May 1, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of DoubleTree by Hilton Dubai - Business Bay?

This hotel is situated in Downtown Dubai within a short 15-minute walk of Dubai Mall and also 18 minutes on foot from Dubai Fountain. You'll also find KidZania and Dubai Ice Rink less than a mile away.

Will I be able to park at DoubleTree by Hilton Dubai - Business Bay?

Yes, valet parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at DoubleTree by Hilton Dubai - Business Bay?

There is a full-service spa available for guests to enjoy and services include facials, body treatments, and massages.

Does DoubleTree by Hilton Dubai - Business Bay include a casino on the premises?

No, DoubleTree by Hilton Dubai - Business Bay doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Dubai - Business Bay?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at DoubleTree by Hilton Dubai - Business Bay?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at DoubleTree by Hilton Dubai - Business Bay?

No, but guests can enjoy a steam room at this hotel.

Does DoubleTree by Hilton Dubai - Business Bay have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Dubai - Business Bay has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does DoubleTree by Hilton Dubai - Business Bay allow pets to stay for free?

No, pets and service animals aren't allowed at DoubleTree by Hilton Dubai - Business Bay.

Are there connecting rooms at DoubleTree by Hilton Dubai - Business Bay?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to DoubleTree by Hilton Dubai - Business Bay?

The closest major airport to DoubleTree by Hilton Dubai - Business Bay is Dubai Intl. Airport (DXB), which is 9.1 mi away (19 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 24.7 mi away (38-minute drive).

Are there rooms with balconies that I can book at DoubleTree by Hilton Dubai - Business Bay?

Yes, some guestrooms at DoubleTree by Hilton Dubai - Business Bay offer a balcony and may feature city views.

DoubleTree by Hilton Dubai - Business Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 788 out of 1001 reviews
Rating 8 - Good. 137 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

PAYMAN

Disliked: Cleanliness, staff & service
Charged higher than advertised, broke a brand new suitcase, interrupted sleep by recurrent air conditioning noise requiring inspection and repair.
Stayed 1 night in Dec 2025

10/10 Excellent

Jesus

Stayed 3 nights in Dec 2025

10/10 Excellent

Kamran

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

aladdin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Management and staff were excellent. All typical Hilton standard. Breakfast room lack capacity to serve all guests when full
Stayed 1 night in Dec 2025

10/10 Excellent

Preethi

Stayed 3 nights in Dec 2025

10/10 Excellent

Prabhat

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

ALEJANDRO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! I would highly recommend this hotel.
Stayed 5 nights in Dec 2025

10/10 Excellent

ashutosh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel! Very professional and caring staff. Love to visit in future again and every time. So convenient for all attraction’s. Clean 5 stars
Stayed 4 nights in Dec 2025

10/10 Excellent

Lucas

Stayed 4 nights in Dec 2025

10/10 Excellent

Simone

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff..cleanliness..great location
Stayed 6 nights in Nov 2025

10/10 Excellent

Mohammad

Stayed 3 nights in Nov 2025

10/10 Excellent

DURAK IHTIYAR GUNES IHTIYAR

Stayed 6 nights in Nov 2025

10/10 Excellent

Erum

Stayed 2 nights in Nov 2025

10/10 Excellent

Natasa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in Dubai Double Tree.
Stayed 3 nights in Nov 2025

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great service and great people
Stayed 2 nights in Nov 2025

10/10 Excellent

CLAUDIO

Stayed 7 nights in Nov 2025

10/10 Excellent

Joanna

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly staff, spotless room, lovely breakfast, helpful concierge
Stayed 6 nights in Nov 2025

10/10 Excellent

Sofiane

Stayed 2 nights in Nov 2025

10/10 Excellent

Peer

Stayed 1 night in Oct 2025

10/10 Excellent

Barbora, Gig Harbor

Stayed 9 nights in Oct 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness
I would not recommend this hotel, especially for families. We booked a Burj-view suite for 4 nights and paid a significant amount of money. After a 13-hour flight with an infant, we arrived around 11:30am. The front desk staff were not welcoming at all — very cold and dismissive. Even after confirming our booking and seeing we had a baby, they refused to let us check in unless we paid an additional fee for early check-in. We were told to wait until 3pm and to “go to the pool” with an exhausted infant after a long international flight. Only after pushing did they offer a room, but again demanded extra money. For a premium hotel, this behavior is unacceptable. The hotel interior is nice, but the customer service and attitude toward paying guests — especially families — is extremely disappointing. Definitely not family-friendly, and not worth the price.
Stayed 4 nights in Oct 2025

8/10 Good

A H

Stayed 2 nights in Oct 2025

10/10 Excellent

Aneet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay.Clean quality rooms. Very friendly and helpful staff. Breakfast options were of good quality and variety. Location was great in Business Bay as close to amenities and the main mall. Only improvement I would suggest is it would be nice if there were more premium TV channels available for such a stature of hotel to satisfy kids and adults while resting and relaxing in rooms.
Stayed 6 nights in Oct 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was exceptional, thanks to the very helpful and friendly staff who made us feel welcome from the moment we arrived. The valet and entire hotel team consistently went above and beyond, anticipating our needs and providing outstanding service. The rooms were spotlessly clean and incredibly comfortable, offering a perfect retreat after long days of exploring. The workout room was well-equipped and nice, ideal for maintaining our fitness routine. The pool area was equally impressive, with a relaxing atmosphere and great amenities. Overall, this hotel exceeded our expectations in every way.
Stayed 5 nights in Oct 2025

8/10 Good

Aris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025