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The Residence Douz

3.5 star property
Hotel in Douz with 2 restaurants and a full-service spa

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Photo gallery for The Residence Douz

Exterior
1 bedroom, premium bedding, Select Comfort beds, free minibar items
Exterior
Restaurant
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
Zone Touristique Ghlissia, Douz Sud, Kebili Governorate, 4260
  • Sahara Museum
    ‪4 min drive‬
  • Great Dune
    ‪7 min drive‬
  • Parc Ras Ras el-Ain Kebili
    ‪36 min drive‬

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Room options

View all photos for Superior Villa, 1 King Bed, Garden View, Garden Area (One Bedroom Sahara Prestige Villa)

1 bedroom, premium bedding, Select Comfort beds, free minibar items

Superior Villa, 1 King Bed, Garden View, Garden Area (One Bedroom Sahara Prestige Villa)

  • 960.7 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa, 1 King Bed, Garden View, Garden Area (One Bedroom Sahara Deluxe Villa)

1 bedroom, premium bedding, Select Comfort beds, free minibar items

Deluxe Villa, 1 King Bed, Garden View, Garden Area (One Bedroom Sahara Deluxe Villa)

  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa, 1 King Bed, Garden Area (One Bedroom Sahara Family Prestige)

1 bedroom, premium bedding, Select Comfort beds, free minibar items

Family Villa, 1 King Bed, Garden Area (One Bedroom Sahara Family Prestige)

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Villa, Multiple Beds, Private Pool, Garden View (Two Bedroom Presidential Pool Villa)

55-inch Smart TV with digital channels

Presidential Villa, Multiple Beds, Private Pool, Garden View (Two Bedroom Presidential Pool Villa)

  • 1992.7 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Villa, 2 Twin Beds, Garden View, Garden Area (One Bedroom Sahara Twin Deluxe Villa)

1 bedroom, premium bedding, Select Comfort beds, free minibar items

Deluxe Villa, 2 Twin Beds, Garden View, Garden Area (One Bedroom Sahara Twin Deluxe Villa)

  • 640.5 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Douz

The Residence Douz is located 2 mi (3.2 km) from Sahara Museum and within a 10-minute drive of Great Dune. This 50-room, 3.5-star hotel has a full-service spa along with an indoor pool and free in-room WiFi.

What's nearby

  • Sahara Museum - 4 min drive - 1.9 miles
  • Great Dune - 7 min drive - 3.3 miles
  • Parc Ras Ras el-Ain Kebili - 36 min drive - 22.5 miles

Restaurants

  • ‪Restaurant Les Palmiers - ‬5 min drive
  • ‪Cafe Rendez Vous - ‬5 min drive
  • ‪ملك الشباتي - ‬5 min drive
  • ‪Café Restaurant Ali Baba - ‬5 min drive
  • ‪Restaurant Errimel - ‬5 min drive

About this property

The Residence Douz

Hotel in Douz with 2 restaurants and a full-service spa
The Residence Douz features a full-service spa, an indoor pool, and a children's pool. You can put free valet parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, access to locker space, and securing valuables. Other amenities at this spa hotel include a gym, a rooftop terrace, and free WiFi in public areas.
55-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include patios, free minibar items, and coffee makers. Change of towels is available on request.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Languages

Arab (Sign language), Arabic, English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • No elevator (single-level property)
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.37 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to September.
  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Residence Douz Hotel
The Residence Douz Douz Sud
The Residence Douz Hotel Douz Sud

Frequently asked questions

Are free cancellation options available at The Residence Douz?

The Residence Douz offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What can I see close to The Residence Douz?

This hotel is located in Douz, close to Great Dune and Sahara Museum.

Is parking available on site at The Residence Douz?

Yes, valet parking and self parking are offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is there a spa at The Residence Douz?

There is a full-service spa available for guests to enjoy and services include hot stone massages, aromatherapy, and couples treatments.

Does The Residence Douz have a casino at the property?

No, The Residence Douz doesn't have a casino.

Will I find an indoor pool at The Residence Douz?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have 24-hour access and the seasonal pool is normally open from March until September.

Is The Residence Douz a good place to stay for couples?

There are many amenities for couples at this hotel, including an indoor pool and a poolside bar plus some guestrooms feature private pools.

Does The Residence Douz have a hot tub?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does The Residence Douz have a restaurant with a breakfast menu?

Yes, The Residence Douz has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Residence Douz allow pets to stay free of charge?

No, pets aren't allowed at The Residence Douz though service animals are welcome.

Does The Residence Douz have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at The Residence Douz?

Yes, every guestroom at The Residence Douz comes with a patio with some featuring desert or garden views.

The Residence Douz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Geoffroy

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
j'ai laissé un mot au directeur je trouve dommage que vous n'en aye pas pris connaissance car par ce biai vous sauriez ce qui n'a pas été comme me disais la réceptionniste c'est par ce que vous nous aimez bien!
Stayed 2 nights in Dec 2024

10/10 Excellent

Amine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Nov 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, room comfort

Bel hôtel dans un cadre magnifique

Bel hôtel personnel professionnel hélas pour 5 étoiles pas de terrasses aménagées pour les chambres . Le lit fait beaucoup de bruit et les oreillers ne sont pas très confortables dommage car les draps sont très agréables ainsi que la literie . Le spa ouvre qu’à 13 h . La carte du restaurant est restreinte. La souris d’agneau est excellente. Coupure d’eau durant 4 h pas de solution apportée . Pas de surclassement malgré le peu de clients Le personnel des voiturettes est au top . Les dattes garnies sont délicieuses. Merci pour le gâteau d’anniversaire. L hôtel semble encore en rodage .
Stayed 1 night in Oct 2024

10/10 Excellent

Mingyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, just too many flies
Stayed 1 night in May 2024

10/10 Excellent

Hichem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

bessem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxe et confort mais burkini interdit...

Hôtel d'un confort incroyable. Personnel d'une extrême gentillesse et très attentionné. Le seul problème est l'interdiction du burkini dans la piscine,ce qui est une aberration dans un pays musulman...Cette interdiction n'est d'ailleurs signalé nulle part lors de la réservation!
Stayed 2 nights in Jul 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

YAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店服务人员服务非常到位，房间也非常具有特色，十分推荐。
Stayed 1 night in May 2024