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Saffana Hôtel

3.0 star property
Hotel with free breakfast, near Douala Grand Mall

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Photo gallery for Saffana Hôtel

Lobby sitting area
Lounge
Room amenity
Free daily buffet breakfast
BBQ/picnic area

Popular amenities

  • Bar
  • Free airport shuttle
  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Route 3, Douala
  • Douala Grand Mall
    ‪12 min walk‬
  • Cathedral of Saints Peter and Paul
    ‪6 min drive‬
  • Port of Douala
    ‪8 min drive‬
  • Douala (DLA-Douala Intl.)
    ‪17 min walk‬

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Room options

View all photos for Family Room

Family Room | 1 bedroom, desk, blackout drapes, free WiFi

Family Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | 1 bedroom, desk, blackout drapes, free WiFi

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room | 1 bedroom, desk, blackout drapes, free WiFi

Economy Room

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

Comfort Room | 1 bedroom, desk, blackout drapes, free WiFi

Comfort Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Room

Elite Room | 1 bedroom, desk, blackout drapes, free WiFi

Elite Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Douala

Located 0.8 mi (1.3 km) from Douala Grand Mall, Saffana Hôtel is within a 10-minute drive of other popular attractions like Cathedral of Saints Peter and Paul. This 70-room, 3-star hotel has free breakfast, free in-room WiFi, and a free airport shuttle.

What's nearby

  • Douala Grand Mall - 12 min walk - 0.6 miles
  • Cathedral of Saints Peter and Paul - 6 min drive - 3.9 miles
  • Stade de la Reunification - 7 min drive - 3.9 miles
  • Port of Douala - 8 min drive - 5.3 miles
  • Japoma Sports Complex - 15 min drive - 9.7 miles

Getting around

  • Douala (DLA-Douala Intl.) - 3 min drive

Restaurants

  • ‪MTN Business Lounge - ‬4 min drive
  • ‪Elf, village - ‬6 min drive
  • ‪Rendezvous Bar - ‬3 min drive
  • ‪BeBop - ‬5 min drive
  • ‪Maison H - ‬5 min drive

About this property

Saffana Hôtel

Hotel with free breakfast, near Douala Grand Mall
At Saffana Hôtel, guests have access to free WiFi in public areas, a meeting room, and a terrace. You can take advantage of free offsite parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include laundry facilities, a banquet hall, and barbecue grills.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Desks and free toiletries are other standard amenities.

Languages

English, French

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Aug 11 - Aug 12
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour free roundtrip airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: XOF 3000.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: noon—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Saffana Hôtel DOUALA
Saffana DOUALA
Saffana
Saffana Hôtel Hotel
Saffana Hôtel Douala
Saffana Hôtel Hotel Douala

Frequently asked questions

Are free cancellation options available at Saffana Hôtel?

Saffana Hôtel provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What's there to see around Saffana Hôtel?

This hotel is located in Douala within a short 15-minute walk of Douala Grand Mall. You'll also find Port of Douala and Cathedral of Saints Peter and Paul within a short drive.

Is there parking available at Saffana Hôtel?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does Saffana Hôtel have a casino?

No, Saffana Hôtel doesn't have a casino.

Will I find an indoor pool at Saffana Hôtel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Saffana Hôtel?

Couples will appreciate amenities like a bar, a restaurant, and free breakfast at this hotel.

Does Saffana Hôtel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Saffana Hôtel have a restaurant that serves breakfast?

Yes, Saffana Hôtel serves free buffet breakfast each morning from its restaurant.

Will Saffana Hôtel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Saffana Hôtel.

Are there connecting rooms at Saffana Hôtel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Saffana Hôtel?

The closest major airport to Saffana Hôtel is Douala (DLA-Douala Intl.), which is within a mile.

Can I book a room with a balcony at Saffana Hôtel?

No, you won't find guestrooms with balconies at Saffana Hôtel.

Saffana Hôtel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 51 reviews
Rating 8 - Good. 14 out of 51 reviews
Rating 6 - Okay. 7 out of 51 reviews
Rating 4 - Poor. 9 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old and lacks maintenance. It us situated in dirty surroundings. Lights are not switched on in corridors. Bathrooms are not cleaned properly. Breakfast is monotonous.
Stayed 7 nights in Feb 2025

10/10 Excellent

E

Stayed 3 nights in Jan 2025

4/10 Poor

Reuben

Stayed 1 night in Nov 2024

8/10 Good

Georgi, Sofia

Stayed 1 night in Sep 2024

10/10 Excellent

Danail

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located nearby the airport. My flight was delayed and arrived very late but they were waiting for pick me. Breakfast is good
Stayed 1 night in Sep 2024

10/10 Excellent

EMMANUEL

Liked: Cleanliness, amenities
It was great experience
Stayed 1 night in May 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2023

10/10 Excellent

Tambe Harry

Liked: Cleanliness, staff & service
I will like the owners to add windows in rooms that are airlock like 213 where I spent a night
Stayed 1 night in May 2023

10/10 Excellent

Chu

Stayed 3 nights in Apr 2023

4/10 Poor

Samson

Business traveler
Disliked: Cleanliness, property conditions & facilities

Fair

Acceptable
Stayed 1 night in Nov 2022

10/10 Excellent

CYRIL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and enjoyed the great food served at the restaurant.

4/10 Poor

ibrahim sani

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Their airport taxi, reception and restaurant are good
Stayed 2 nights in Jun 2022

10/10 Excellent

CHU

Liked: Staff & service, amenities, property conditions & facilities
Customer service was excellent. Cleanliness of hotel is appropriate. They have breakfast every morning. It was a comfortable stay.
Stayed 4 nights in Apr 2022

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed with Saffana

It was great for a small older hotel. Service was good. Very polite and knowledgeable in hotel and restaurant management. Although l speak french, l refused to as a test. I was impressed by their bilingualism.
Stayed 1 night in Jan 2022

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2021

6/10 Okay

Chris

Near to the airport
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their pick up services. The guy was there on time and waited for me to finish with all the procedures at the airport. Very friendly staff which made my stay so pleasing. Thanks for your services
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I stayed at Saffana hotel for 3 weeks with my sons and we had a terrific experience at this facility. The staff was very polite and quick to address any concerns. The bedrooms were cleaned daily, breakfast was delicious and we felt safe the whole time. This is the third time I am staying in this hotel and I will recommend it to anyone traveling to Douala . I will definitely stay in this hotel again and again
Stayed 19 nights in Mar 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Reichley, Boston, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful for the price, i will stay there again. Staff is cautious placement is good. Restaurant drinks are over priced for the location. Overall hotel is clean.
Stayed 2 nights in Sep 2018

4/10 Poor

Aurel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get away from it

First, they couldn't find my reservation and asked me to pay in cash, way more than what I paid on Hotels.com Then, I got robbed at the tip of a knife. The receptionist, Mary (Marie) was horrible every time I had to interact with her. And I almost forgot, tiny young roaches
Stayed 1 night in Dec 2017

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