Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Family-friendly hotel with a water park and free breakfast

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Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Bar (on property)
Free daily continental breakfast
Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping

Explore the area

View in a map
5000 Merle Hay Rd, Urbandale, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Drake University
    ‪9 min drive‬
  • Place, Casey's Center
    ‪13 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 6
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

  • 204 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 204 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • 193 sq ft
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

  • 226 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Poolside

  • 247 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

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About the neighborhood

Urbandale

Ramada Tropics Resort & Conf Center by Wyndham Des Moines places you within a 10-minute drive of popular sights such as Iowa Gold Star Military Museum and Buccaneer Arena. This 166-room hotel welcomes guests with free breakfast and conveniences like a water park and an indoor pool.

What's nearby

  • Merle Hay Mall - 3 min drive - 1.5 miles
  • Drake University - 9 min drive - 4.8 miles
  • Living History Farms - 9 min drive - 6.9 miles
  • Iowa Events Center - 12 min drive - 7.4 miles
  • Casey's Center - 13 min drive - 7.6 miles

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Sonic Drive-In - ‬15 min walk
  • ‪7 Brew Coffee - ‬20 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Family-friendly hotel with a water park and free breakfast
Guests of Ramada Tropics Resort & Conf Center by Wyndham Des Moines enjoy a water park, an indoor pool, and a children's pool. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a water park and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs only
  • 1 total (30 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

Is free cancellation available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Ramada Tropics Resort & Conf Center by Wyndham Des Moines on Nov 11, 2025 start from $75.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

This hotel is located in Urbandale, close to Casey's Center, Merle Hay Mall, and Living History Farms. You'll also find Buccaneer Arena and Iowa Gold Star Military Museum within a short drive.

Will I be able to park at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines feature a casino at the property?

No, Ramada Tropics Resort & Conf Center by Wyndham Des Moines doesn't have a casino.

Is there an indoor pool at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a restaurant with a breakfast menu?

Yes, Ramada Tropics Resort & Conf Center by Wyndham Des Moines serves free continental breakfast at Castaways Grill each morning.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ramada Tropics Resort & Conf Center by Wyndham Des Moines for a fee of USD 20 per pet, per night.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

The closest major airport to Ramada Tropics Resort & Conf Center by Wyndham Des Moines is Des Moines International Airport (DSM), which is 22.5 mi away (30 minutes by car).

Can I book a room with a balcony at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

No, there aren't any guestrooms with balconies at Ramada Tropics Resort & Conf Center by Wyndham Des Moines.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a wedding venue on site?

There are wedding services available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines if that's in your vacation plans.

Reviews

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

5.6

5.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 117 out of 643 reviews
Rating 8 - Good. 102 out of 643 reviews
Rating 6 - Okay. 126 out of 643 reviews
Rating 4 - Poor. 120 out of 643 reviews
Rating 2 - Terrible. 178 out of 643 reviews

Reviews

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much fun
Stayed 1 night in Oct 2025

2/10 Terrible

Travis

Disliked: Amenities, property conditions & facilities
Black mold, cold showers, dirty room. Horrible stay.
Stayed 1 night in Aug 2025

6/10 Okay

Todd, Bayport

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
First, the front desk staff were great. Very helpful and offered to help with anything we needed. The room was not ready at check-in. The room was outdated, some unrepaired damage, missing lightbulbs, and didnt have cold water in the morning. The waterpark was excellent. Love that the water was not cold. Overall, some good and some improvements needed for higher rating.
Stayed 1 night in Aug 2025

6/10 Okay

Denise

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Let me preference this by saying we knew going in it was a day of facility the little ones loved it and knew no better if you're looking for an affordable option this is it and the restaurant was fine and the staff was very nice.
Stayed 5 nights in Jun 2025

2/10 Terrible

Cynthia

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Don’t let the exterior fool you-once you’re indoors you’ll realize there’s major disrepair throughout the building. We had to walk over a standing pool of water in a carpeted hallway from a bathroom shower leaking through the wall. When we walked into our room, we were hit with the smell of mold and mildew. The bathroom was clean and tidy so the smell was likely from the carpet and window covers. Extensive rust on a floor lamp, underneath the shelf in the closet, and on light fixtures. Other parts of the hotel were going through repairs with sections boarded up with plywood and large buckets of material set off to the side in hallways. Woke up to tornado sirens early that next morning. Tried to call the front desk to get directions as to where to go for safety but the phone in the room wasn’t even working. We had gotten in late the night before, but checked out early in the morning and made accommodations elsewhere for the rest of the trip. The front desk was friendly and I appreciated that they refunded the 2nd night.
Water damage on wall and wet carpet
Repairs underway. Exterior door’s card swiper doesn’t work so it’s unlocked.
Water damage, rust
Water damage, rust on light fixture.
Stayed 2 nights in Jul 2025

6/10 Okay

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Jacinth Glo

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not so nice place. And oh my gosh, i was so shocked with the breakfast buffet, not appetizing and the dining place is SO dirty. Limited staff and not accomodating at all. Sorry but thumbs down.
Stayed 2 nights in Jun 2025

4/10 Poor

Peggy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Neutral-but not worth the money

We can look past the firealarm getting pulled in middle of the night.. But, no breakfast without warning-nor apologies. It is 2025 We had higher expectations for the location
Stayed 3 nights in Jul 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

2/10 Terrible

Sam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this room July 12th and paid. July 26 4 hours before check in received voicemail saying they overbooked and couldn’t accommodate. Had the whole weekend planned with my grandboys. Extremely disappointed.
Stayed 1 night in Jul 2025

4/10 Poor

Kristina

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The included breakfast only had one option which would be fine as long as no one has a food allergies. The lifeguards at the pool did not seem to care about the kids saftey. As there where 10-12 year old kids running around in the 1 foot deep pool, pushing little kids out of the way on the stairs and up by the slides causing kids to hit their heads. Music was loud enough to hear clear as day in the rooms after the pool was closed and past midnight. Then on Saturday into Sunday at 1 am the fire alarm was going off and on and no one could get an answer as to what was going on or if those staying in the hotel where safe. The bathroom title in the room we stayed in was loose and would slip when you walk on it. Lets not forget the humidity from the pool causing water to build up on the room doors and arch ways causing water to drop on you when entering or leaving the room.
Stayed 3 nights in Jul 2025

2/10 Terrible

Michaelle

Disliked: Cleanliness, property conditions & facilities
There is mold everywhere. The bathroom didn't have any ventilation no fan mold growing all over in the grout . The carpet was wet and sticky probably why when we arrived the AC was set at 64. There are spots everywhere where the paint is bubbled up due to mold . You can tell where they cut the bigger spots and just painted over . In the hallway was standing water all throughout and the smell was strong like cat piss . Other people meet us in hallway had same issues some sounded worse than ours. Fire alarms went off at 1:30 in morning. They had no real protocol half people evaluated others just hung out in hallway finally fire department came to ok everything. I as well as other families have videos and pictures of the water and mold . The health department seriously needs to investigate. I will be sharing my video and pictures with them just wish I could bottle up the smell and send to them also.
Stayed 2 nights in Jul 2025

2/10 Terrible

Bianca

Traveled with family
Liked: Staff & service
We booked two rooms. One room was great, no issues. The second had a soaked floor and mouse dropping ON one of the beds. We alerted the front desk and they switched our room. The room they gave us, already had guests in it. So they switched us again, that room had guests in it as well!! Then they tell us there’s no rooms available at all and they don’t know what to do for us. Unbelievable. We got our money back for both rooms and left.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 1 night in Jul 2025

8/10 Good

mike

Stayed 1 night in Jul 2025

6/10 Okay

megan

Traveled with family
Stayed 1 night in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Cindy

Stayed 1 night in Jul 2025

4/10 Poor

Shauna

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I was not impressed with our room, the door to bathroom was broke didn’t lock, the door to bedroom didn’t lock, the blinds in livingroom were broke and we had to hang a sheet, we were supposed to have a pullout couch there wasn’t one, had to find a roll away bed! We would like our money back
Stayed 2 nights in Jul 2025

4/10 Poor

LaTasha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

The owner needs to have some serious work down to this place!
Stayed 2 nights in Jul 2025

6/10 Okay

Danielle

Traveled with family
Disliked: Staff & service, property conditions & facilities

Disappointed but waterpark & pizza helped

I rented a suite bc we had 5 people and pulled out the bed in the couch, it was broken and no one could sleep on the bed. The person woke up with a back ache the next morning. The water park and the pizza were a hit tho. Was disappointed tho.
Stayed 1 night in Jul 2025

6/10 Okay

chris

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
Not a bad place , especially for kids, but their onsite bar and restaurant are never open when you want them to be, and the restaurant didn’t even have an active liquor license to serve drinks. Rooms were clean and nice ehough
Stayed 2 nights in Jul 2025

4/10 Poor

Hailey

Stayed 1 night in Jul 2025

8/10 Good

Debora

Traveled with family
Liked: Cleanliness, staff & service
Stopped because of pool fun. Room was not as I reserved but was given a different room fir 5. Tv did not work, bathroom door did not close, toilet seat broke, lots of wear on walls.
Stayed 1 night in Jul 2025

8/10 Good

Brian

Traveled with family
Liked: Staff & service
Stayed 3 nights in Jul 2025