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Holiday Inn Express and Suites Urbandale by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of Living History Farms

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites Urbandale by IHG

Lobby
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Exterior
Free daily on-the-go breakfast
Desk, blackout drapes, iron/ironing board, rollaway beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
8789 Plum Drive, Urbandale, IA, 50322
  • Living History Farms
    ‪7 min drive‬
  • Jordan Creek Town Center
    ‪11 min drive‬
  • Drake University
    ‪11 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪24 min drive‬

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Room options

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Room amenity

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible Bathtub (Communications)

Room amenity

Standard Room, 2 Twin Beds, Accessible Bathtub (Communications)

  • 300 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Room amenity

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Urbandale

Holiday Inn Express and Suites Urbandale by IHG places you within a 15-minute drive of popular attractions such as Living History Farms and Drake University. This 93-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Living History Farms - 7 min drive - 4.5 miles
  • Jordan Creek Town Center - 11 min drive - 8.8 miles
  • Drake University - 11 min drive - 7.4 miles
  • Wells Fargo Arena - 16 min drive - 10.2 miles
  • Iowa Events Center - 16 min drive - 10.2 miles

Getting around

  • Des Moines International Airport (DSM) - 32 min drive

Restaurants

  • ‪Texas Roadhouse - ‬15 min walk
  • ‪Casey's General Store - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Casey's General Store - ‬6 min walk
  • ‪Culver's - ‬3 min walk

About this property

Holiday Inn Express and Suites Urbandale by IHG

Hotel with free breakfast, in the vicinity of Living History Farms
At Holiday Inn Express and Suites Urbandale by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a hot tub, a business center, and a meeting room.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Urbandale
Holiday Inn Express Urbandale
Urbandale Holiday Inn Express
Holiday Inn Express Urbandale Hotel
Holiday Inn Express Suites Urbandale

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express and Suites Urbandale by IHG?

Holiday Inn Express and Suites Urbandale by IHG provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express and Suites Urbandale by IHG?

As of Jun 4, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Urbandale by IHG on Jun 5, 2025 start from $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Express and Suites Urbandale by IHG?

This hotel is located in Urbandale, close to Merle Hay Mall, Living History Farms, and Val Air Ballroom. You'll also find Buccaneer Arena and Valley West Mall within a short drive.

Will I be able to park at Holiday Inn Express and Suites Urbandale by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Holiday Inn Express and Suites Urbandale by IHG feature a casino on the premises?

No, Holiday Inn Express and Suites Urbandale by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express and Suites Urbandale by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Holiday Inn Express and Suites Urbandale by IHG good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express and Suites Urbandale by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn Express and Suites Urbandale by IHG have a restaurant that serves breakfast?

Holiday Inn Express and Suites Urbandale by IHG offers free on-the-go breakfast each morning though there is no restaurant.

Does Holiday Inn Express and Suites Urbandale by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express and Suites Urbandale by IHG.

Are there connecting rooms at Holiday Inn Express and Suites Urbandale by IHG?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Express and Suites Urbandale by IHG?

The closest major airport to Holiday Inn Express and Suites Urbandale by IHG is Des Moines International Airport (DSM), which is 20.8 mi away (32 minutes by car).

Are there rooms with balconies at Holiday Inn Express and Suites Urbandale by IHG?

No, at Holiday Inn Express and Suites Urbandale by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express and Suites Urbandale by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 449 out of 693 reviews
Rating 8 - Good. 173 out of 693 reviews
Rating 6 - Okay. 38 out of 693 reviews
Rating 4 - Poor. 15 out of 693 reviews
Rating 2 - Terrible. 18 out of 693 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Very clean and comfortable. Friendly staff. Breakfast was great. I stayed alone and felt safe
Stayed 3 nights in Feb 2025

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice, clean and comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold pool

Everything was great except for the fact that the pool was very cold.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jean, FIRESTONE

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jean, FIRESTONE

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great place to stay for what we considered a fair price especially in these times. Quiet,clean, and comfortable beds resulting in a great nights sleep Thank you. We will be back.

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Really nice and clean. The beds were good not too hard! I could tell it’s newer and well kept!! Will stay here again!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jean, FIRESTONE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Quiet. Slept well.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

DOUG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Breakfast was wonderful, staff was very friendly, service was excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Noel Vic

Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Stayed 1 night in Nov 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Autumn

Business traveler
Liked: Cleanliness, property conditions & facilities

Great all around.

Was an all around great travel experience. The location is quiet yet very close to many food, drink, and shopping areas. Felt safe as a single woman traveling. Room was very clean and we maintained. Would recommend and stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

sharla

Traveled with family
Liked: Room comfort

Nice and clean

Breakfast was good. Updated and clean room
Stayed 2 nights in Oct 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Front desk was friendly. It was quiet on my floor.
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air didn't work but they fixed it quickly and everything was great
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Newly decor and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Robbin

Stayed 4 nights in Sep 2024

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