6/10 Okay
Chona
Traveled with partner
Sep 24, 2025
Disliked: Staff & service, property conditions & facilities
Water supply in the shower very slow and only little of water will come out from the shower head, only like a NEEDLE...informed counter about the issue but no one go up to the room from Engineering dept.to fix. Toilet door cannot be close as the door itself and the door jam measurement doesn't fit at all. No one will clean or take your rubbish everyday not unless you will hang the signage outside the door, in our case that signage is also missing in our room, when called the reception and asked why our garbage was not collected which in fact we are not in the room the whole day they just told us maybe you did not hang the signage outside the door, when we asked where is that signage as we do not have in our room, then thats also the time they gave it to us🙄. On our last day, we wanted to enjoy the pool before checking out but the pool counter is empty, no staff around to ask for a pool towel, we go down to the reception 2x with 20min interval before the staff showed up bringing 1 pack of towels and just put it there without saying anything or even looked at us then quickly leave. There were a lot of childrens and some adults swimming,only in this hotel i experienced that nobody is incharge in the pool which in fact this is the risk area for accidents and emergencies. Good thing most of the time we are not in the hotel so at least we enjoyed outside touring around the nearby places. Thank you.
Chona
Stayed 2 nights in Sep 2025
