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Sumitel Hotel 500 meters from Mall Road

3.5 star property
Hotel in Darjeeling with a full-service spa and a restaurant

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Photo gallery for Sumitel Hotel 500 meters from Mall Road

Reception
Lobby
Premium Room, Mountain View | Premium bedding, desk, blackout drapes, soundproofing
Restaurant
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
J P Sharma Road, Near Jai Complex, Darjeeling, WEST BENGAL, 734101
  • Place, Chowrasta
    ‪5 min walk‬
  • Place, Darjeeling Himalayan Railway
    ‪5 min walk‬
  • Place, Tibetan Buddhist Monastery
    ‪13 min walk‬
  • Airport, Bagdogra (IXB)
    ‪89 min drive‬

Room options

View all photos for Premium Room

Premium Room | Premium bedding, desk, blackout drapes, soundproofing

Premium Room

  • 180 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room, Mountain View

Premium Room, Mountain View | Premium bedding, desk, blackout drapes, soundproofing

Premium Room, Mountain View

  • 168 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Quadruple Room, Mountain View

Premium Quadruple Room, Mountain View | Premium bedding, desk, blackout drapes, soundproofing

Premium Quadruple Room, Mountain View

  • 350 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Premium Room, City View

Premium Room, City View | Premium bedding, desk, blackout drapes, soundproofing

Premium Room, City View

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Darjeeling

Sumitel Hotel 500 meters from Mall Road places you within a 10-minute stroll of Darjeeling Himalayan Railway and Botanical Gardens. This 21-room, 3.5-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Chapramari Wildlife Sanctuary - 2 min walk - 0.1 miles
  • Chowrasta - 5 min walk - 0.3 miles
  • Darjeeling Himalayan Railway - 5 min walk - 0.3 miles
  • Tibetan Buddhist Monastery - 13 min walk - 0.7 miles
  • Raj Bhavan - 6 min drive - 1.6 miles

Getting around

  • Darjeeling Station - 6 min walk

Restaurants

  • ‪The Park Restaurant  - ‬1 min walk
  • ‪Dekevas - ‬3 min walk
  • ‪Hotel Shangri-La - ‬6 min walk
  • ‪Golden Tips of Darjeeling - ‬10 min walk
  • ‪Keventer's - ‬3 min walk

About this property

Sumitel Hotel 500 meters from Mall Road

Hotel in Darjeeling with a full-service spa and a restaurant
Guests of Sumitel Hotel 500 meters from Mall Road enjoy features like a full-service spa, free WiFi in public areas, and spa treatment rooms. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Other amenities at this spa hotel include express check-out, a porter/bellhop, and a TV in a common area.
42-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, free newspapers, and free local calls. Change of towels is available on request.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Charcoal

Things to do

  • Designer stores
  • Full-service spa
  • Shopping mall
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (54 inch wide door)
  • Front entrance ramp

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and PhonePe
  • Check-in: 1:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and PhonePe.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Sumitel Suites Spa
Sumitel Darjeeling
Sumitel Suites Spa by Sumi Yashshree
Sumitel Hotel 500 meters from Mall Road Hotel
Sumitel Hotel 500 meters from Mall Road Darjeeling
Sumitel Hotel 500 meters from Mall Road Hotel Darjeeling

Frequently asked questions

What is there to do near Sumitel Hotel 500 meters from Mall Road?

This hotel in Darjeeling is within a 10-minute walk of Darjeeling Himalayan Railway, Botanical Gardens, and Aloobari Gompa Monastery. You'll also find Raj Bhavan and Tibetan Buddhist Monastery within a short drive.

Is parking available on site at Sumitel Hotel 500 meters from Mall Road?

No, this hotel doesn't offer parking.

Is a spa located at Sumitel Hotel 500 meters from Mall Road?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, and aromatherapy.

Does Sumitel Hotel 500 meters from Mall Road include a casino on the premises?

No, Sumitel Hotel 500 meters from Mall Road doesn't have a casino.

Is there an indoor pool at Sumitel Hotel 500 meters from Mall Road?

No, there is no indoor pool at this hotel.

Is Sumitel Hotel 500 meters from Mall Road a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Sumitel Hotel 500 meters from Mall Road?

No, there isn't a spa tub at this hotel.

Does Sumitel Hotel 500 meters from Mall Road feature a restaurant that includes a breakfast menu?

No, Sumitel Hotel 500 meters from Mall Road doesn't have a restaurant that serves breakfast.

Does Sumitel Hotel 500 meters from Mall Road allow pets to stay for free?

No, pets and service animals aren't allowed at Sumitel Hotel 500 meters from Mall Road.

Does Sumitel Hotel 500 meters from Mall Road have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Sumitel Hotel 500 meters from Mall Road?

The closest major airport to Sumitel Hotel 500 meters from Mall Road is Gangtok (PYG-Pakyong), which is about 23.7 mi away. Another top airport is Bagdogra (IXB), which is around 24.9 mi away.

Are there rooms with balconies that I can book at Sumitel Hotel 500 meters from Mall Road?

No, there aren't any guestrooms with balconies at Sumitel Hotel 500 meters from Mall Road.

Sumitel Hotel 500 meters from Mall Road Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sachin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and food
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharmi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were touched by your extremely courteous service. Please keep this up!
Stayed 3 nights in Dec 2024

2/10 Terrible

Namgyal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is small , we were supposed to have two king bed but got queens size and also it’s far from attractions spot
Stayed 1 night in Aug 2024

2/10 Terrible

Hitesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Pritam

Traveled with family
We online booked a family suite for 4 person (2 Adults 2 children). Room allocation to us was very small to accommodate and charges for the room was also double.
Stayed 1 night in Jun 2024

8/10 Good

Jeffrey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is attractive and well appointed Staff are friendly, knowledgeable and helpful. Coffee/bakery is fantastic. The setting is in a congested section of the Darjeeling bazaar without on site parking making arrival and departure complicated. We enjoyed our stay.
Stayed 2 nights in Mar 2024

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Staff & service

Total Fail!

The service at this hotel is a disaster. When booking a tour to go to Tiger Hill to watch the sunrise, we were told to wait in the street, down the hotel 3 minutes walking, from 0300 to 0400 to wait for the driver in very cold temperatures. We were later given different information. After booking the car to take us to the railway station, there was no note in the system about the booking or the payment. This was sorted out however at thst time of departure we called the driver who informed us he was never informed of the departure time. They did provide a heater in the room as there is no heat in the hotel and we were there mid December. Room was large. The restaurant is horrible, wouldnt recommend. Bad food, cant pay by card as machine doesnt work. Cant pay by cash as no change. Staff are completely not trained and for this reason i would not recommend. As full time travellers, we appreciate helpful staff and unfortuntely there werent any at this hotel with tge exception of the night desk clerk. Very nice young man.
Stayed 4 nights in Dec 2023

10/10 Excellent

Shipra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Sumitel was great. The staff was extremely friendly and took care of all of our requests in a timely manner, even when we ordered our dinner late, they accommodated us. We could see Kanchunjangha from our room, which was an added bonus. The front desk attendants and the night manager was also very friendly, including the kitchen staff Pranesh, Lakpa and Sovana. The only room for improvement I would suggest is Wifi, which was extremely slow. Otherwise a great stay.
Stayed 2 nights in Jun 2023

8/10 Good

Mandy

Stayed 1 night in Dec 2022

8/10 Good

Arijit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in a good place. Staffs and amenities were good.
Stayed 2 nights in Dec 2021

8/10 Good

Shubham

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Neat and clean property with good staff. A lift would have been great for people staying on higher floors.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Staff & service
It was great! I enjoyed my stay a lot. Would recommend!
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Cleanliness, Location and Staff Behaviour were the major factors that motivated me to rate this hotel 5 stars
Stayed 5 nights in Nov 2020