The whole experience was awful and I am fighting for a full refund. The house was not brown bricks as advertised, painters were there upon arrival finishing up a paint job, painting the house white outside. The grass was patchy and the sidewalk was full of dirt unlike any of the neighbor's property.
Once inside it was clear the house had not been properly cared for. It was visibly dirty with large dirt stains in several spaces, including the stove, the refrigerator, and the tub. I have plenty of pics that captures this. While RSB was communicative in the beginning they were less than helpful in trying to get a resolution to the problem. I ended up having to book a hotel room for some of the guest who were set to stay with me, because they were uncomfortable staying in the property.
Additionally, the pool was dirty and the pool man had to come out. We were planning to use the pool the day we arrived and were unable to. They did send a cleaning lady after we complained and she showed up with a bottle of Windex, hardly enough to address any of the problems. There are several walls with large blotches of paint, that makes the house look even dirtier.
The house is beautiful, but it is clear that it is not properly cared for & that RSB uses the cheapest possible materials in the house. There are no chairs, dressers, or trash cans in the bedrooms, so you are forced to put your suitcases on the floor and to create trash cans in the rooms. I wish I had a better experience!