Silk Sense Hoi An River Resort

5.0 star property
Stylish beach retreat with outdoor pool
VIP Access

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Photo gallery for Silk Sense Hoi An River Resort

Outdoor pool, pool umbrellas, sun loungers
Lobby
Family 2 Bedrooms River View | View from room
Pillowtop beds, free minibar items, in-room safe, individually decorated
Couples treatment rooms, sauna, body treatments, aromatherapy

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking included
  • Gym

Explore the area

Map
01 Dong Da Street, Cam An Ward, Hoi An, Quang Nam, 560000
  • Cua Dai Beach
    ‪8 min walk‬
  • An Bang Beach
    ‪18 min walk‬
  • Hoi An Market
    ‪7 min drive‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪32 min drive‬
VIP Access
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  • Expect exceptional service
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Room options

Deluxe Double or Twin Room, Balcony, River View

  • 420 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Deluxe Double or Twin Room, Bathtub, Garden View (Private Garden)

  • 420 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Superior Double or Twin Room, Balcony, Garden View

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

River Villa Two Bedrooms, Private Pool

  • 1507 sq ft
  • River view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

River Villa Two Bedrooms

  • 1507 sq ft
  • River view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Family 2 Bedrooms Private Garden

  • 840 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite King

  • 753 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

River Suite One Bedroom, Private Pool

  • 753 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Sense Suite, Private Pool

  • 840 sq ft
  • Sleeps 4
  • 1 King Bed

Family 2 Bedrooms Pool View

  • 570 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Family 2 Bedrooms River View

  • 807 sq ft
  • River view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Presidential Suite

  • 2799 sq ft
  • River view
  • Sleeps 6
  • 2 King Beds

About the neighborhood

Hoi An

Located in Cam An within a short walk of Cua Dai Beach, Silk Sense Hoi An River Resort is within a mile (2 km) of other popular sights such as An Bang Beach. This 81-room, 5-star resort welcomes guests with conveniences like a full-service spa, a private beach, and an outdoor pool.

What's nearby

  • Cua Dai Beach - 8 min walk - 0.5 miles
  • An Bang Beach - 18 min walk - 1.0 mile
  • Chua Cau - 7 min drive - 4.1 miles
  • Hoi An Market - 7 min drive - 3.7 miles
  • Hoi An Night Market - 7 min drive - 4.2 miles

Getting around

  • Ga Le Trach Station - 25 min drive
  • Da Nang Intl. Airport (DAD) - 43 min drive

Restaurants

  • ‪Tan Loc Seafood Restaurant - ‬14 min walk
  • ‪Roving Chill House - ‬4 min drive
  • ‪Mi Casa Restaurant - ‬3 min walk
  • ‪Thanh Vân - ‬8 min walk
  • ‪Hidden Beach Restaurant - ‬15 min walk

About this property

Silk Sense Hoi An River Resort

Stylish beach retreat with outdoor pool
Guests of Silk Sense Hoi An River Resort enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VND 490000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this beach resort include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 40-inch TVs with cable channels. Pillowtop beds sport pillow menus and bathrooms offer hair dryers and designer toiletries. Balconies, free minibar items, and coffee makers are also standard. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lotus SPA has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Boat tours
  • Books
  • Children's pool
  • Farming classes
  • Fishing
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Art supplies
  • Children's books
  • Children's dinnerware
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (31 inches high)
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Portable bathtub seat
  • Portable shower seat
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Paper towels
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for VND 1130000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 490000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 490000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1130000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Silk Sense Hoi River Resort Hoi An
Silk Sense Hoi River Resort
Silk Sense Hoi River Hoi An
Silk Sense Hoi River
Silk Sense Hoi An River
Silk Sense Hoi An River Resort Resort
Silk Sense Hoi An River Resort Hoi An
Silk Sense Hoi An River Resort Resort Hoi An

Frequently asked questions

What is there to do near Silk Sense Hoi An River Resort?

This resort is situated in Cam An within a short 10-minute walk of Cua Dai Beach. You'll also find An Bang Beach and Hoi An Market within a short drive.

Is parking available on site at Silk Sense Hoi An River Resort?

Yes, secured self parking is offered for free at the resort. Accessible parking and bicycle parking are also available.

Is a spa located at Silk Sense Hoi An River Resort?

Lotus SPA is the resort's spa and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Silk Sense Hoi An River Resort include a casino?

No, Silk Sense Hoi An River Resort doesn't have a casino.

Is there an indoor pool at Silk Sense Hoi An River Resort?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

Is Silk Sense Hoi An River Resort good for couples?

This waterfront resort offers many amenities for couples, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at Silk Sense Hoi An River Resort?

Yes, this resort offers private indoor spa tubs in some guestrooms.

Does Silk Sense Hoi An River Resort feature a restaurant that includes a breakfast menu?

No, Silk Sense Hoi An River Resort doesn't have a restaurant that serves breakfast.

Does Silk Sense Hoi An River Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Silk Sense Hoi An River Resort.

Does Silk Sense Hoi An River Resort have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

Where is the closest airport to Silk Sense Hoi An River Resort?

The closest major airport to Silk Sense Hoi An River Resort is Da Nang Intl. Airport (DAD), which is 17 mi away (43 minutes by car).

Can I book a room with a balcony at Silk Sense Hoi An River Resort?

Yes, every guestroom at Silk Sense Hoi An River Resort comes with a balcony with some featuring river or garden views.

Does Silk Sense Hoi An River Resort offer wedding services?

There are wedding services available at Silk Sense Hoi An River Resort if that's in your vacation plans.

Silk Sense Hoi An River Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 263 out of 317 reviews
Rating 8 - Good. 43 out of 317 reviews
Rating 6 - Okay. 7 out of 317 reviews
Rating 4 - Poor. 3 out of 317 reviews
Rating 2 - Terrible. 1 out of 317 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet oasis

Beautiful quiet oasis that provided a great escape from the bustling city of Danang. Staff were friendly, helpful and courteous. Rooms are expansive and a wonderful environment.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally kind and helpful staff. Nice, clean, quiet and safe location. Several local clean restaurants around the corner.
Stayed 7 nights in Jan 2025

8/10 Good

Cheney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and lovely hotel. 15 minute taxi out of Old Town, and Grabs are easy to get. Shower over bath was difficult to use but we made do. Hotel is very eco friendly. The snacks they provide are a nice touch. Lots of activities provided by the hotel. Breakfast was okay - eggs made to order and coffee were great. Rooms immaculately clean. Would be a lovely place to enjoy the pool, but we came in the wrong season.
Stayed 3 nights in Jan 2025

10/10 Excellent

sungjae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay if you are in Hoi An

I had a wonderful time here. Room was very comfortable and staff were very friendly and welcoming
Stayed 3 nights in Jul 2024

10/10 Excellent

A L

Stayed 4 nights in Jul 2024

10/10 Excellent

Nicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely resort. Vu the man at reception who helped us with our bags, made our stay very personal by memorising our names. The only downside of our stay was when a company held a gala at the hotel and all the attendees were very loud, obnoxious and rude. The loud music was blaring across the pool and then all the attendees flooded into the pool area and it became very busy. We saw attendees spitting and blowing their nose in the pool, which was quite unappealing. The hotel staff just watched on and did not calm the noise or behaviour. This was unfortunate as we planned to have a pool day which was unexpectedly ruined. In the future I think the hotel would benefit from informing their guests when such corporate events will be happening and they tend to take over the hotel and make facilities unusable for other guests. Apart from that we had an amazing stay and would definitely recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a perfect place to stay when visiting Hoi An. the service was attentive, friendly and flexible. The location is quiet and peaceful. The pool was a delight to spend time in and around. athe restaurant was superb, professionally run and offered a diverse range of delicious vietnamese and non vietnamese meals. The breakfast included lots of different delights, with a good level of day to day variety. The shuttle to the old town made accessing the main attractions of Hoi An and all the restaurants easy. But one could always take a taxi, grab or even rent a scooter (highly recommended for those that have the coordination and courage). Would recommend this resort highly.
Stayed 5 nights in Jun 2024

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely incredible hotel nestled just off the beach, the Silk Sense resort is an ideal luxury resort just north of Hoi An. Featuring immaculate service where nothing is too much trouble, staff will make you feel incredibly welcomed and provide whatever is needed. We stayed in a River View Suite with a Private Pool, which was spread over two floors and featured a small plunge pool in the back garden to cool off in. Rooms are finished off very nicely with all necessary amenities. Our stay included breakfast which featured a vast, high quality selection. The hotel provided an hourly free shuttle to and from downtown Hoi An which made getting around incredible easy. The sheer number of free activities put on by the hotel meant you didn’t have to stray too far if you wanted to be entertained. The hotel also helped arrange paid for activities and access to nearby attractions, which was very helpful. The Silk Sense is very good value, with an exceptional nightly rate, amazing staff and service and fantastic amenities. Could not recommend highly enough.

8/10 Good

Nhan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members remained friendly during my entire stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty and tranquil. Easy walk to the beach and restaurants, shuttle bus into town for bars, shops.
Stayed 10 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for one week in August 2023. The biggest takeaway about our stay at Silk Sense was the incredible customer service. I particularly want to thank the restaurant manager Thuy. Her level of service is world class. We spent most of our time relaxing by the pool. The pool area is relaxing and quiet. We stayed in the King Suite with a river view. The size of the two-story room was impressive. It was perfect for a couple. We took advantage of the breakfast buffet every morning. There is cuisine from both eastern and western culture also with a ton of fresh fruit. And, of course, Vietnamese coffee! I would highly recommend staying here. We look forward to returning next summer!
Stayed 7 nights in Aug 2023

10/10 Excellent

Razvan

Stayed 2 nights in Jun 2023

10/10 Excellent

eirini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facilities and excellent service. Staff went out of their way to make our stay pleasant and interesting. Day tout to My Son was incredible. Food was also great. Everything was fresh, organic and well presented. Highly recommended.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice and calm accommodation

Staffs were pleasant and attentive. We enjoyed the stay a lot.(
Stayed 1 night in Apr 2023

10/10 Excellent

Ngan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptionally kind. They are knowledgeable and friendly. We can't wait to come back here! Place us peaceful as well as beautiful. I really like their breakfast selection
Stayed 3 nights in Apr 2023

8/10 Good

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful. They put a lot of attention to detail. Breakfast was amazing and the highlight of our stay. Swimming pool and garden were relaxing and beautiful. Only wish was for the swimming pool to be a bit warmer.

10/10 Excellent

Tai

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It locates at the quiet area that’s not too far from the old town. Staffs are professionally trained, helpful. Room is clean, beautifully setting. I recommend this hotel to everyone.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return travellers. Similar service to 2019 but extras trimmed. For example only 1 bus to the old town and beach. Very popular with the South Koreans. Good that they still have the bikes. Pool and surrounds kept beautifullly.
Stayed 10 nights in Jul 2022

10/10 Excellent

Thanh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Front desk was awesome and very accomodating. They upgrade us just because we waited a little long for our room (10 minutes) , and that upgrade made our stay even better. Thank you will be back
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service & quality. Dirty place.

Poor service & low quality. Bad simple breakfast. Hotel generally in bad condition.Very dirty rooms. Dirty pool. Area full of mosquito. Far from beach & outside restaurants. Hotel restaurant very expensive. Very dirty place.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service

All the positive reviews Silk Sense Hoi An receives are very well-deserved. Be it the friendliness of all staff or the facilities - Our family enjoyed our stay here and look forward to staying again.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Jan 2020

10/10 Excellent

Cong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Ivan Ethan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay with good view of the river

Helpful staff in general. Hotel is well-kept and in a quiet area about10 mins away by car to the old town. Good breakfast spread and food is tasty. Cross a main road is the beach and facing our room's balcony is the river which we had a good view off. Appreciate the birthday surprise at check-in (cake in the room) and nice touches like free soft drinks and snacks from the mini bar.
Stayed 3 nights in Nov 2019