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Hotel Canarios

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

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Photo gallery for Hotel Canarios

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Property grounds
Property grounds
Premium bedding, pillowtop beds, individually decorated
Master Suite, Balcony, Garden View | Garden view

Reviews

4.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • All inclusive
  • Pool
  • Breakfast available
  • Spa

Explore the area

Map
Avenida Morelos 369 Colonia Centro, Cuernavaca, MOR, 62000
  • Borda Gardens
    ‪12 min walk‬
  • Cuernavaca Cathedral
    ‪17 min walk‬
  • Teopanzolco Archaeological Zone
    ‪3 min drive‬

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Room options

View all photos for Master Suite, Balcony, Garden View

Master Suite, Balcony, Garden View | Premium bedding, pillowtop beds, individually decorated

Master Suite, Balcony, Garden View

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite Double

Luxury Junior Suite Double | Premium bedding, pillowtop beds, individually decorated

Luxury Junior Suite Double

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite Deluxe, Pool view

Master Suite Deluxe, Pool view | Premium bedding, pillowtop beds, individually decorated

Master Suite Deluxe, Pool view

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite

Luxury Junior Suite | Premium bedding, pillowtop beds, individually decorated

Luxury Junior Suite

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Double Deluxe

Master Suite Double Deluxe | Premium bedding, pillowtop beds, individually decorated

Master Suite Double Deluxe

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Suite Junior

Premium bedding, pillowtop beds, individually decorated

Double Suite Junior

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Single Suite Junior

Premium bedding, pillowtop beds, individually decorated

Single Suite Junior

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Double Room Master

Premium bedding, pillowtop beds, individually decorated

Double Room Master

  • Sleeps 4
  • 2 Queen Bed(s)

About the neighborhood

Cuernavaca

Located in Carolina, Hotel Canarios is a leisurely stroll from popular sights such as Borda Gardens and Jardín Juárez. This 41-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a bar/lounge.

What's nearby

  • Borda Gardens - 12 min walk - 0.7 miles
  • Cuernavaca Cathedral - 17 min walk - 0.9 miles
  • Robert Brady Museum - 17 min walk - 0.9 miles
  • Teopanzolco Archaeological Zone - 3 min drive - 1.4 miles
  • Galerias Cuernavaca Mall - 7 min drive - 3.8 miles

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪Pozolería Lupita - ‬10 min walk
  • ‪Tacos del Calvario - ‬2 min walk
  • ‪Las Pollas - ‬2 min walk
  • ‪Bar Lido - ‬7 min walk
  • ‪La Casona de Morelos - ‬6 min walk

About this property

Hotel Canarios

Family-friendly hotel with 2 outdoor pools and a full-service spa
Guests of Hotel Canarios have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for MXN 1300 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include private yards, coffee makers, and free local calls.
2 outdoor swimming pools are on site along with a children's pool.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered valet parking on site
  • Uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 100 to 180 for adults and MXN 100 to 180 for children
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Algaro

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool (guest access)

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (1,076 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar near toilet
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 100 to 180 for adults, and MXN 100 to 180 for children
  • Airport shuttle fee: MXN 1300 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1300 (up to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 1 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Canarios Cuernavaca
Canarios Cuernavaca
Hotel Canarios Hotel
Hotel Canarios Cuernavaca
Hotel Canarios Hotel Cuernavaca

Frequently asked questions

Is a free cancellation option available at Hotel Canarios?

Hotel Canarios provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to do near Hotel Canarios?

This hotel is situated in Carolina, just steps from Calvario Church and Photographic Museum of Cuernavaca, and within a short walk of Spa Orlane. You'll also find Borda Gardens and Cuernavaca Cathedral less than a mile away.

Is there parking available at Hotel Canarios?

Yes, valet parking is offered for free at the hotel and self parking is available for a surcharge. Though parking is available on request, accessible parking is also available.

Is there a spa available at Hotel Canarios?

There is a full-service spa available for guests to enjoy and services include sports massages, Swedish massages, couples treatments, and detox wraps.

Does Hotel Canarios feature a casino?

No, Hotel Canarios doesn't have a casino.

Will I find an indoor pool at Hotel Canarios?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Hotel Canarios?

There are many amenities for couples at this hotel, including in-room massages as well as 2 outdoor pools and a poolside bar.

Does Hotel Canarios have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Canarios have a restaurant with a breakfast menu?

Yes, Hotel Canarios serves continental breakfast for a surcharge each morning at Algaro.

Will Hotel Canarios allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Canarios.

Are there connecting rooms at Hotel Canarios?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Hotel Canarios?

Yes, some guestrooms at this hotel offer either a furnished balcony or a deck where guests can enjoy garden or pool views.

Hotel Canarios Reviews

Reviews

4.4
Rating 10 - Excellent. 2 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 10 out of 15 reviews

5.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Emma Lourdes

Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend

Do not book here. Management horrible. Horrible experience . They didn't have our reservations and put us in a room to only kick us out.
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hosts. 15 minutes from the Zocolo. 5 from Las Mananitas restaurant, great for dinner and afternoon tea.

2/10 Terrible

Lorena

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza terrible no lo vale

2/10 Terrible

Mauricio

Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2020

2/10 Terrible

Juan Antonio

Liked: Staff & service
Stayed 1 night in Sep 2020

2/10 Terrible

Silvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Venta de reservaciones

Mal, tuvimos que dormir en la calle, porque no había hoteles disponibles, más bien nos quedamos en la calle, porque dormir era imposible, por el miedo a que nos asaltaran debido a la peligrosidad de la Cuernavaca y de muchas ciudades en el país. La receopcionista de hotel canarios nos informó que no tenían convenio con hoteles.com desde hace un año y que no había reservaciones, no obstante que se pagaron con la tarjeta de crédito.

2/10 Terrible

Carlos, CDMX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy mal el servicio

Tenía una reservación para el sábado 25 de Marzo, al llegar al hotel nos dan la desagradable noticia de que no podían hacer válida la reservación por no trabajar con Expedia!! Tuvimos que ser reubicados, lo cual nos hizo perder un tiempo valioso en traslados. Además de que la experiencia fue totalmente desagradable.

8/10 Good

Julieta, Guadalajara Jal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin de semana en Cuernavaca

Hotel agradable, personal muy atento, instalaciones limpias

2/10 Terrible

Nefthali Israel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO TRABAJAN CON USTEDES

Les agradezco sarcar este hotel de su lista porque no trabaja con ustedes. Reservamos 3 habitaciones, llegamos y nos dijeron que no había ninguna reserva porque NO trabajan con ustedes. Lo peor es que estaba llena toda la ciudad y no encontramos ningún hotel disponible. Pésima experiencia

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel hermoso y con gran servicio

Un hotel con buenos servicios, la pileta tiene la climatización justa, variedad de pileta con gran ambientación en el parque, buen restaurante, buena disposición del personal. La zona no es tan bonita pero no es lejos del centro, mejor ir en taxi.

2/10 Terrible

Virginia , CDMX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotel no reconoció mi reservación

El hotel no reconoció la confirmación que tenía por parte de Expedía. el Personal no fue nada empatico no amigable! No inventaron de ayudar hasta que se les pidió la ayuda. Propusieron una habitación con una dudosa cuota y el gerente Edgar de lo más despreocupado y sin ganas de ayudar. NO RECOMIENDO para nada el lugar sus políticas muy extrañas Las últimas tres calificaciones las puse terrible porque no pude dejarlas en blanco pero ni a eso tuve oportunidad

8/10 Good

Leonardo

Liked: Cleanliness, property conditions & facilities, room comfort

Valor por tu dinero

Es un Hotel pequeño, muy digno, sencillo, con lo necesario para relajarse.

8/10 Good

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort