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Hotel Boutique Castilla de Leon

3.5 star property
Hotel in Cuenca with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Boutique Castilla de Leon

Daily continental breakfast for a fee
Garden
Lobby sitting area
Standard Triple Room | Free WiFi, bed sheets
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Hermano Miguel y Mariscal Lamar, Cuenca
  • Place, Calderon Park
    ‪5 min walk‬
  • Place, New Cathedral of Cuenca
    ‪7 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪10 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪5 min drive‬

Room options

View all photos for Twin Room

Twin Room | Free WiFi, bed sheets

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Free WiFi, bed sheets

Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 1 King Bed

Free WiFi, bed sheets

Premium Room, 1 King Bed

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Free WiFi, bed sheets

Family Room, Multiple Beds

  • 193 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Double Bed

View all photos for Single Room

Shower, towels

Single Room

8.0 out of 10
Very good
(1 review)
  • 43 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Romantic Room, Mixed Dorm

Free WiFi, bed sheets

Romantic Room, Mixed Dorm

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Free WiFi, bed sheets

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Honeymoon Room, Mixed Dorm

Free WiFi, bed sheets

Honeymoon Room, Mixed Dorm

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Cuenca

Located in Downtown Cuenca, Hotel Boutique Castilla de Leon is next to Plaza Rotary Market and Civic Plaza. This 17-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, a business center, and concierge services.

What's nearby

  • Plaza Rotary Market - 1 min walk - 0.0 miles
  • Civic Plaza - 1 min walk - 0.0 miles
  • Calderon Park - 5 min walk - 0.3 miles
  • New Cathedral of Cuenca - 7 min walk - 0.4 miles
  • Río Tomebamba & Calle Larga - 10 min walk - 0.6 miles

Getting around

  • Luis Cordero (Hermano Miguel) Station - 2 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

Restaurants

  • ‪Latitud Cero Taproom - ‬5 min walk
  • ‪Negroni - ‬7 min walk
  • ‪Guajibamba - ‬5 min walk
  • ‪Café Austria - ‬3 min walk
  • ‪Mansion Matilde - ‬6 min walk

About this property

Hotel Boutique Castilla de Leon

Hotel in Cuenca with a 24-hour front desk
Hotel Boutique Castilla de Leon features free WiFi in public areas, meeting rooms, and conference space. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include a business center, laundry facilities, and a gift shop.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Phones are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 PM to 8:00 AM (USD 7 per night)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 8:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; USD 7.75 to 15.75 for adults and USD 5.75 to 9.75 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1897
  • Renovated entire property - 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Streaming services

Food and drink

  • Limited room service

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 4 kids stay free when using existing bedding

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 7.75 to 15.75 for adults, and USD 5.75 to 9.75 for children
  • Nearby parking fee: USD 7 per night (98 ft away; open 8:00 PM to 8:00 AM)
  • Credit card charges are subject to a surcharge of 9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

Hotel Boutique Castilla Leon Cuenca
Hotel Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Hotel Boutique Castilla de Leon Hotel
Hotel Boutique Castilla de Leon Cuenca
Hotel Boutique Castilla de Leon Hotel Cuenca

Frequently asked questions

Are free cancellation options available at Hotel Boutique Castilla de Leon?

Hotel Boutique Castilla de Leon provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Boutique Castilla de Leon?

This hotel is situated in Downtown Cuenca, just steps from Plaza Rotary Market and Civic Plaza, and within a short walk of Calderon Park. You'll also find Río Tomebamba & Calle Larga and Puente Roto less than a mile away.

Is there parking available at Hotel Boutique Castilla de Leon?

Yes, there is a garage.

Does Hotel Boutique Castilla de Leon include a casino on the premises?

No, Hotel Boutique Castilla de Leon doesn't have a casino.

Is there an indoor pool at Hotel Boutique Castilla de Leon?

No, there is no indoor pool at this hotel.

Is Hotel Boutique Castilla de Leon good for couples?

Couples staying at this hotel will appreciate amenities like streaming services as well as concierge services and a garden.

Does Hotel Boutique Castilla de Leon have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Boutique Castilla de Leon have a restaurant that serves breakfast?

Hotel Boutique Castilla de Leon offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Boutique Castilla de Leon allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Boutique Castilla de Leon.

Does Hotel Boutique Castilla de Leon have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Boutique Castilla de Leon?

The closest major airport to Hotel Boutique Castilla de Leon is Cuenca (CUE-Mariscal Lamar), which is 1.3 mi away (4 minutes by car).

Are there rooms with balconies at Hotel Boutique Castilla de Leon?

No, there aren't any guestrooms with balconies at Hotel Boutique Castilla de Leon.

Hotel Boutique Castilla de Leon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 54 out of 142 reviews
Rating 8 - Good. 29 out of 142 reviews
Rating 6 - Okay. 30 out of 142 reviews
Rating 4 - Poor. 7 out of 142 reviews
Rating 2 - Terrible. 22 out of 142 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

MARLON K, gaithersburg

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
No running water when I arrived and the hotel did not have emergency water supply service. Very disappointed choice of hotel.
Stayed 3 nights in Dec 2025

6/10 Okay

gabriel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único problema es que llegue alas 2 de la tarde y no me dejaron entrar de lo demás está bien por eso no le doy 5 estrellas
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay there again
Stayed 1 night in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lipsi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo muy bien. El personal súper atento. La ubicación súper cerca de todo. Lo que puede mejorar es la red de internet, ya que no funcionó 😊
Stayed 2 nights in Jul 2025

10/10 Excellent

Eliana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Pablo, Quito

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
How can you charge more to your “guest” lunch than regular customer. It’s supposed to offer guest the chance to consume more inside your place rather than outside! Meal for guests was $7 and regular customer $5 ?? Not big difference but it counts.
Stayed 1 night in May 2025

2/10 Terrible

Samuel, Hollywood

Disliked: Cleanliness, staff & service, property conditions & facilities
No elevator, and the worst stairs I have ever climbed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin A

Liked: Cleanliness, staff & service, property conditions & facilities
Sasha was fantastic!
Stayed 6 nights in Mar 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

2/10 Terrible

Andrea

Disliked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay in Cuenca

We stayed in a family room for 1 night. The hotel is in a very good location. To the north the area is a bit more dodgy but to the south it’s close to the Central Park and the area is better.
Stayed 1 night in Feb 2025

10/10 Excellent

Mikjail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!!

Great and cheap
Stayed 2 nights in Jan 2025

2/10 Terrible

wendy

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Stayed 1 night in Sep 2024

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities
s/
Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Stayed 1 night in Aug 2024

6/10 Okay

Carlos

Stayed 2 nights in Sep 2024

4/10 Poor

Monty

Traveled with family
Disliked: Amenities, property conditions & facilities
The one light in the room. for four was extremely dim like a 40 watt bulb it was horribly dark and the first week it was hard to get our room cleaned you have to leave your key we came back after 2pm on several occasions and the beds were not made or room cleaned the area is very convenient and there are tons of options for food Cuenca is beautiful and most establishments are not like this the staff are friendly but the service is bad I even had to go buy a plunger because they didn’t have one they do now I left it but also Expedia is to blame for not vetting the location
Stayed 14 nights in Aug 2024

8/10 Good

Dioselina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under construction but the staff were amazing.
Stayed 1 night in Apr 2024

8/10 Good

Dania

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff behaved very well, great variety of food, clean hotel, and one of the staff members named Castillo was very helpful, polite, and always willing to give a hand. I do suggest in the future to have a hair dryer and iron in the room, please. Thank you!
Stayed 5 nights in Jul 2024

10/10 Excellent

CAROLINA

Stayed 3 nights in Jun 2024

10/10 Excellent

FERNANDO S.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar tranquilo y cercano al centro de la ciudad, a donde se puede acceder caminando y disfrutando del entorno.
Stayed 1 night in May 2024

8/10 Good

Dioselina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

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