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Crans Ambassador

5.0 star property
Luxurious slopeside hotel with full-service spa

Choose dates to view prices

Photo gallery for Crans Ambassador

Indoor pool, sun loungers
Premium bedding, minibar, in-room safe, blackout drapes
Ambassador Suite | View from room
Local cuisine
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Bar
  • Room service
  • 24/7 front desk
  • Spa

Explore the area

Map
3 Route du Petit Signal, Montana, Crans-Montana, VS, 3963
  • Montana - Cry d'Er Gondola
    ‪2 min walk‬
  • Golf Club Crans-sur-Sierre
    ‪16 min walk‬
  • Violettes Express Gondola
    ‪3 min drive‬
  • Sion (SIR)
    ‪18 min drive‬

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Room options

View all photos for Prestige Suite

Prestige Suite | Premium bedding, minibar, in-room safe, blackout drapes

Prestige Suite

  • Mountain view
  • 53 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Forest Deluxe

Premium bedding, minibar, in-room safe, blackout drapes

Forest Deluxe

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Alpina Deluxe

Alpina Deluxe | Premium bedding, minibar, in-room safe, blackout drapes

Alpina Deluxe

  • Mountain view
  • 236 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Forest Superior

Forest Superior | View from room

Forest Superior

  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Alpina Suite

Alpina Suite | Premium bedding, minibar, in-room safe, blackout drapes

Alpina Suite

  • Mountain view
  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Suite

  • Mountain view
  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Alpina Prestige

Alpina Prestige | View from room

Alpina Prestige

  • Mountain view
  • 322 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Forest Suite

Forest Suite | View from room

Forest Suite

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Ambassador Suite

Premium bedding, minibar, in-room safe, blackout drapes

Ambassador Suite

  • Mountain view
  • 753 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Crans-Montana

Located in Montana, Crans Ambassador is adjacent to Montana - Cry d'Er Gondola and within a 10-minute walk of other popular attractions like Miniature Train Museum. This 56-room, 5-star hotel has ski-in/ski-out access, a full-service spa, and free breakfast.

What's nearby

  • Montana - Cry d'Er Gondola - 2 min walk - 0.1 miles
  • Miniature Train Museum - 6 min walk - 0.4 miles
  • Golf Club Crans-sur-Sierre - 16 min walk - 0.9 miles
  • Violettes Express Gondola - 3 min drive - 1.6 miles
  • Aminona Gondola Lift - 7 min drive - 3.5 miles

Getting around

  • Randogne Montana Station - 15 min walk
  • Geneva International Airport (GVA) - 116 min drive

Restaurants

  • ‪Gerber & Cie - ‬6 min walk
  • ‪Cafe D’Ycoor - ‬6 min walk
  • ‪Restaurant Casy - ‬6 min walk
  • ‪Le Michelangelo - ‬10 min walk
  • ‪Restaurant Parrilla Argentina - ‬8 min walk

About this property

Crans Ambassador

Luxurious slopeside hotel with full-service spa
Guests of Crans Ambassador have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Free valet and self parking are available, and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a gym, a sauna, and free WiFi in public areas.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and minibars are other standard amenities.
Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Nescens has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Body treatments, aromatherapy, massages

Hotel Valaisia Crans Montana, a Faern Collection Resort

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
8.6 out of 10, Excellent, 60 reviews
$244 nightly
The price is $261
Jun 17 - Jun 18
Total includes taxes and fees
Hotel Valaisia Crans Montana, a Faern Collection Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free casino shuttle
  • Free ski shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mountain biking
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1972
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between March 27 and June 16.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 35.00 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 35.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 150.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with discounted offsite parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Crans Ambassador
Crans Ambassador Hotel
Crans Ambassador Hotel Montana
Crans Ambassador Montana
Crans Ambassador Hotel Crans-Montana
Crans Ambassador Crans-Montana
Crans Ambassador Hotel
Crans Ambassador Crans-Montana
Crans Ambassador Hotel Crans-Montana

Frequently asked questions

Is free cancellation available at Crans Ambassador?

Crans Ambassador provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Crans Ambassador?

As of Jun 11, 2025, prices found for a 1-night stay for 2 adults at Crans Ambassador on Jun 19, 2025 start from $562.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Crans Ambassador?

This hotel is situated in Montana, just steps from Montana - Cry d'Er Gondola and Patinoire Ycoor, and within a short walk of Casino de Crans-Montana. You'll also find Crans-Cry d'Er Gondola and Miniature Train Museum less than a mile away.

Will I be able to park at Crans Ambassador?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at Crans Ambassador?

Spa Nescens is the hotel's spa and services include sports massages, hot stone massages, couples treatments, and body wraps.

Does Crans Ambassador include a casino at the property?

No, Crans Ambassador doesn't have a casino.

Will I find an indoor pool at Crans Ambassador?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Crans Ambassador?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Crans Ambassador?

Yes, guests can enjoy a spa tub at this hotel.

Does Crans Ambassador have a restaurant that serves breakfast?

Yes, Crans Ambassador serves free buffet breakfast each morning from its restaurant.

Will Crans Ambassador allow pets to stay for free?

Although they can't stay for free, pets are welcome at Crans Ambassador for a fee of CHF 35.00 per pet, per night. The property also provides food and water bowls.

Does Crans Ambassador have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Crans Ambassador?

The closest major airport to Crans Ambassador is Sion (SIR), which is 19.3 mi away (34 minutes by car).

Are there rooms with balconies at Crans Ambassador?

Yes, every guestroom at Crans Ambassador comes with a balcony with some featuring garden or mountain views.

Does Crans Ambassador have a wedding venue on site?

Take advantage of the wedding venue at Crans Ambassador if you plan to say "I do" during your trip.

Crans Ambassador Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 103 reviews
Rating 8 - Good. 23 out of 103 reviews
Rating 6 - Okay. 3 out of 103 reviews
Rating 4 - Poor. 1 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service from start to finish. Highly attentive staff from concierge and shuttle service to ski fitting, housekeeping and restaurant team, all impeccable. Enjoyed the views and amenities in the suite and super handy location for skiing, easy 5 minute walk to gondola and 10 min walk in to town. Would stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Emir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Murat

Stayed 3 nights in Feb 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A millón dollar view, Great food and excellent Service!
Stayed 5 nights in Dec 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Justin

Liked: Property conditions & facilities
Amazing
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel with very attentive staff who were very knowledgeable and went out of their way
Stayed 2 nights in Aug 2023

10/10 Excellent

SABINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in Crans

Great, high end hotel with excellent facilities and service
Stayed 2 nights in Aug 2022

10/10 Excellent

Himayani

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting perched above Crans-Montana, great views. Chic contemporary decor. Excellent service, in particular front desk and Concierge staff.
Stayed 7 nights in Jul 2022

10/10 Excellent

Khaled

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Excellent service and nice utility Excellent concierge Close to ski lift
Stayed 6 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bery nice hotel with friendly staff
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful 5* hotel with the most helpful and kind staff and amazing food, would highly recommend the La Muna restaurant. However, the clientele staying here were clearly not happy to see a family with small children (well behaved ones may I add) enjoying the same facilities as them, particularly in the spa and lounge areas. The staff however were wonderful and made us feel very welcome, but just something to bear in mind if you are travelling with small children.
Stayed 2 nights in Jan 2021

10/10 Excellent

Katherine

Stayed 2 nights in Jan 2021

8/10 Good

kaweh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service, bad forest view rooms

Service was excellent. Forest rooms are very small, view is bad with people in the street being able to see inside the room. Not recommended.
Stayed 1 night in Feb 2020

8/10 Good

Gianluca, Caracas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful view nice room. The costumer service of the staff where very helpful
Stayed 3 nights in Feb 2020

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely, elegant and modern hotel. Restaurants are excellent. We would like to stay here again if visiting Crans-montana in the future.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything!!!! View location room service .....
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away. Bottom line. Not accommodating and rude
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent property with fabulous staff

I wanted to start the year of in a relaxing way and decided to book a four night stay to indulge in spa treatments and just relax. All the staff were excellent, from the contact prior to my stay to my arrival, throughout my stay and leaving too. Very polite warm welcoming individuals. The only thing I would change would be the food in the restaurant and room service particularly as I am gluten free and there were limited options. Everything else was perfect and I would definitely go back again for a summer experience rather than a winter snowy break.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La crème de la crème !

Not my first nor my last! ABSOLUTELY the place to be. The best of crans-montana! See you this winter ! btw .... those pancakes ..... pfffffff otta this world !
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant modern style, amazing staff and breathtaking views, Coupled with one of the best spa facilities I have seen in a hotel (particularly gym and pool size). Very few things can beat dinner on their terrace (I think I can eat that truffled pizza and burattina with yellow gazpacho) any day of the year. All in all a wonderful experience (and we had a fortune of visiting the hotel four time in one month....) The only thing to note is that room size varies quite a bit between various room types, so I would read the description carefully before booking.
Stayed 1 night in Aug 2019