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Hotel Valaisia Crans Montana, a Faern Collection Resort

4.0 star property
Family-friendly ski hotel with full-service spa

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Photo gallery for Hotel Valaisia Crans Montana, a Faern Collection Resort

Body treatments, aromatherapy, massages
Family Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes
Family Suite | 1 bedroom, in-room safe, desk, blackout drapes
Exterior detail
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Hot Tub
  • Housekeeping

Explore the area

Map
Route de Vermala 10-12, Montana, Crans-Montana, VS, 3963
  • Montana - Cry d'Er Gondola
    ‪2 min walk‬
  • Golf Club Crans-sur-Sierre
    ‪18 min walk‬
  • Aminona Gondola Lift
    ‪7 min drive‬
  • Sion (SIR)
    ‪18 min drive‬

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Room options

View all photos for Cosy Single Room

1 bedroom, in-room safe, desk, blackout drapes

Cosy Single Room

8.0 out of 10
Very good
(1 review)
  • 141 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfy Double Room

1 bedroom, in-room safe, desk, blackout drapes

Comfy Double Room

8.0 out of 10
Very good
(2 reviews)
  • 201 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Single Room, Mountain View

Cosy Single Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Cosy Single Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfy Double Room, Mountain View

Comfy Double Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Comfy Double Room, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Maxi Triple Room

1 bedroom, in-room safe, desk, blackout drapes

Maxi Triple Room

  • 334 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Suite

Family Suite | 1 bedroom, in-room safe, desk, blackout drapes

Family Suite

  • 624 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Mountain View

1 bedroom, in-room safe, desk, blackout drapes

Family Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Maxi Triple Room, Mountain View

1 bedroom, in-room safe, desk, blackout drapes

Maxi Triple Room, Mountain View

  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

1 bedroom, in-room safe, desk, blackout drapes

Family Room

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Crans-Montana

Located in Montana, Hotel Valaisia Crans Montana, a Faern Collection Resort is next to Montana - Cry d'Er Gondola and Patinoire Ycoor. This 134-room, 4-star hotel welcomes guests with free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Casino de Crans-Montana - 2 min walk - 0.1 miles
  • Montana - Cry d'Er Gondola - 2 min walk - 0.1 miles
  • Golf Club Crans-sur-Sierre - 18 min walk - 1.0 mile
  • Violettes Express Gondola - 3 min drive - 1.6 miles
  • Aminona Gondola Lift - 7 min drive - 3.5 miles

Getting around

  • Randogne Montana Station - 12 min walk
  • Sion (SIR) - 34 min drive

Restaurants

  • ‪Gerber & Cie - ‬4 min walk
  • ‪Cafe D’Ycoor - ‬4 min walk
  • ‪Restaurant Casy - ‬5 min walk
  • ‪Le Michelangelo - ‬8 min walk
  • ‪Restaurant Parrilla Argentina - ‬6 min walk

About this property

Hotel Valaisia Crans Montana, a Faern Collection Resort

Family-friendly ski hotel with full-service spa
Hotel Valaisia Crans Montana, a Faern Collection Resort features a full-service spa, an indoor pool, and a lazy river. Self parking is offered for CHF 18 per day. A multilingual staff is on hand to assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this ski hotel include a children's pool, a gym, and a sauna.
50-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, bathrobes, and slippers. Safes and desks are other standard amenities.
An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CHF 18 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eteila Brasserie

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Lazy river
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - February 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 11:00 PM) and Friday - Sunday (6:00 AM - 5:30 AM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 10 PM can collect their room key from reception.

Renovations and closures

This property is closed from April 30 2025 to June 6 2025 (dates subject to change).
The property is closed between April 10 and June 15.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CHF 18 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Valaisia
Hotel Valaisia Montana
Valaisia
Valaisia Montana
Hotel Valaisia Crans-Montana
Arenas Resort Valaisia Crans-Montana
Arenas Valaisia Crans-Montana
Hotel Arenas Resort Valaisia Crans-Montana
Crans-Montana Arenas Resort Valaisia Hotel
Hotel Arenas Resort Valaisia
Arenas Valaisia
Hotel Valaisia
Arenas Valaisia Crans Montana
Arenas Resort Valaisia
Valaisia Crans Montana
Faern Crans Montana Valaisia
Hotel Valaisia Crans Montana a Faern Collection Resort
Hotel Valaisia Crans Montana, a Faern Collection Resort Hotel

Frequently asked questions

Are free cancellation options available at Hotel Valaisia Crans Montana, a Faern Collection Resort?

Hotel Valaisia Crans Montana, a Faern Collection Resort offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Valaisia Crans Montana, a Faern Collection Resort?

This hotel is situated in Montana, just steps from Montana - Cry d'Er Gondola and Patinoire Ycoor, and within a short walk of Casino de Crans-Montana. You'll also find Crans-Cry d'Er Gondola and Miniature Train Museum less than a mile away.

Will I be able to park at Hotel Valaisia Crans Montana, a Faern Collection Resort?

Yes, covered parking is offered for CHF 18 per day with in/out privileges. Though parking is limited, electric car charging and bicycle parking are also available.

Is there a spa at Hotel Valaisia Crans Montana, a Faern Collection Resort?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body treatments, and massages.

Does Hotel Valaisia Crans Montana, a Faern Collection Resort have a casino at the property?

No, Hotel Valaisia Crans Montana, a Faern Collection Resort doesn't have a casino.

Is there an indoor pool at Hotel Valaisia Crans Montana, a Faern Collection Resort?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have access between 8:00 AM and 8:00 PM and the seasonal pool is normally open from June until October.

Is Hotel Valaisia Crans Montana, a Faern Collection Resort good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hotel Valaisia Crans Montana, a Faern Collection Resort?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Valaisia Crans Montana, a Faern Collection Resort have a restaurant that serves breakfast?

Yes, Hotel Valaisia Crans Montana, a Faern Collection Resort serves free buffet breakfast at Eteila Brasserie each morning.

Does Hotel Valaisia Crans Montana, a Faern Collection Resort allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Valaisia Crans Montana, a Faern Collection Resort for a fee of CHF 25 per pet, per night.

Are there connecting rooms at Hotel Valaisia Crans Montana, a Faern Collection Resort?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Valaisia Crans Montana, a Faern Collection Resort?

The closest major airport to Hotel Valaisia Crans Montana, a Faern Collection Resort is Sion (SIR), which is 19.2 mi away (34 minutes by car).

Are there rooms with balconies at Hotel Valaisia Crans Montana, a Faern Collection Resort?

Yes, some guestrooms at Hotel Valaisia Crans Montana, a Faern Collection Resort offer a balcony and may feature mountain views.

Hotel Valaisia Crans Montana, a Faern Collection Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 62 reviews
Rating 8 - Good. 14 out of 62 reviews
Rating 6 - Okay. 9 out of 62 reviews
Rating 4 - Poor. 1 out of 62 reviews
Rating 2 - Terrible. 3 out of 62 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Alan

Stayed 3 nights in Feb 2025

8/10 Good

Attilio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled as a group of four, 2 adults and 2 children (3 and 6 years old). We selected a family room with a mountain view. The room was nice and clean, but it was not in the main building of the hotel. This was not convenient for us because every time we wanted to go to the swimming pool or the restaurant, we had to fully dress. As you can imagine, doing everything with 2 small children is quite time-consuming and really not ideal. The room was connected to another one through a door that was initially open, and we promptly asked to have it closed. Unfortunately, the door did not insulate well from the noise, and we could hear everything from the other room. Again, knowing that we had 2 small children and having reserved 5 months in advance, the hotel should have taken these aspects into account. The last aspect we didn't like was the price of the parking. For a 4-star hotel (with the price of a 4-star hotel in Switzerland), we think the parking could be offered to the guests without charging 18 CHF per night.
Stayed 6 nights in Feb 2025

2/10 Terrible

Stan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated property! No heat
Stayed 2 nights in Feb 2025

2/10 Terrible

Stan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old outdated property! Food is bad, pool dirty! Management doesn’t care! We had 2 rooms and both were no good! Pool is restricted for children!
Stayed 5 nights in Feb 2025

6/10 Okay

Stan

Traveled with family and small children, Traveled with family
Disliked: Amenities
Be aware they will kick out your kids from the pool At 6.30pm without any notice! Food on the buffet was very limited and every morning the same! Rooms were ok! Long walk with skis up and down, although said ski in ski out, not true! You have to walk 1/4 mile to the lift! Woman at spa was very rude and came to scream on my 3 kids to get out of pool and 6.30’pm although pool was working till 8pm! When I booked the property no where was saying that! They have rules and we respect that but should be posted so we don’t get humiliated and kicked out from spa pool ares like criminals! I spoke with the manager and he said probably like to give quite time to couples and retired people to enjoy quiet time! He also said will give me some credit but never did! Thats not family friendly property just to let you know, its most like retirement facility! Also no heat so had to request space heaters!
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room w spectacular view Great professional and helpful staff Very nice spa area with pool hamam and sauna I even went into the cold plunge
Stayed 5 nights in Jan 2025

10/10 Excellent

Ziga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

James

Stayed 3 nights in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a family

We really enjoyed our stay in this hotel. The staff was welcoming and very helpful. Everything was clean. What we enjoyed the most was the inner pool and spa.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Ski Trip

We really enjoyed our stay. The location is amazing. Easy walk to the restaurants and shops and right next to the ski lift.
Stayed 2 nights in Dec 2024

4/10 Poor

Sonya

Stayed 6 nights in Dec 2024

6/10 Okay

Philip

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Amazing access to ski lifts. Housekeeping was poor and room was much too small for 4 people.
Stayed 6 nights in Dec 2024

8/10 Good

Lea Maria

Stayed 1 night in Jul 2024

8/10 Good

Ananda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very nice location, would have appreciated move vegan options at breakfast, but otherwise really great!
Stayed 1 night in Sep 2024

10/10 Excellent

Rajesh, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who went over and beyond in helping us. Special mention for Ryan and Frederick who resolved an issue we had without any discussion. Thank you
Stayed 2 nights in Aug 2024

10/10 Excellent

Eyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely stay for 6 nights. Location, views and comfort all satisfying.
Stayed 6 nights in Jul 2024

10/10 Excellent

Andrea

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful. The Spa/pool area is really nice! Especially after a day of skiing! Although note that it closes at 7PM and not 8PM as it’s indicated. Definitely would recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room , spa and breakfast were all Spot on and the proximity to the ski gondola was fantastic
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

NELIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT

Stayed 2 nights in Feb 2024

2/10 Terrible

Tarek

Liked: Staff & service
Disliked: Property conditions & facilities
Looks like it should have been demolished 50 years ago. It’s advertised as 4 stars. It far away from even 1 star
Stayed 1 night in Jun 2023

10/10 Excellent

Jenni

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2023

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, great ski access, nice bar and rooms

Lovely finish and fit out with hansgrohe bathroom fixtures, nice touches like cotton blankets in rooms for extra layers. Bed linen good, but sadly no feather pillow options, and the synthetic ones were cheap and hot (and not very comfortable). Decent breakfast and nicely fitted out bar lounge area too. Super convenient for the Montana (G) piste lift. Also a ‘hidden’ escalator to get down / up from town level which didn’t discover until third night - reception could’ve mentioned earlier as a handy check in tip!
Stayed 3 nights in Mar 2023

10/10 Excellent

Marc

Stayed 5 nights in Feb 2025